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Remote Retention Specialist

Smart Start, Inc., Goldsboro, NC, United States


A community-focused organization is seeking a Customer Support & Retention Advisor to engage with customers regarding appointments and retention. This fully remote position requires strong communication skills in a high-volume call environment. Responsibilities include managing calls, providing clear information, and documenting interactions. The ideal candidate has at least 6 months of experience in customer service and is proficient in multitasking across systems. Bilingual candidates may qualify for additional compensation. #J-18808-Ljbffr