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Remote Retention Specialist

Smart Start, Inc., Winchester, VA, United States


A community-focused care center is seeking a Customer Support & Retention Advisor to engage with customers regarding appointments and account inquiries. The advisor will utilize strong communication skills to preserve customer relationships, addressing barriers and enhancing retention. Ideal candidates will have a background in customer service with the ability to handle high-volume calls while multitasking across systems. This fully remote position offers competitive pay, performance-based incentives, and health benefits. #J-18808-Ljbffr