Insight Global is hiring: Technical Writer in San Diego

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Title: Sr. Technical Writer

Pay: $120K/year

Schedule: Onsite 5 days per week (NO flexibility on remote or hybrid)

Duration: Direct hire, Perm

Summary Statement:

Researches, creates, and edits operational, instructional, maintenance, and test procedural documents in accordance with internal guidelines by utilizing skills as a seasoned, experienced technical writer with a full understanding of industry standards/practices for technical documentation.

Essential Duties and Responsibilities:

• Use skills as a seasoned, experienced technical writer with a full understanding of industry standards/practices for technical documentation.


• Research, create, and edit operational, instructional, maintenance, and test procedural documents in accordance with internal guidelines as well as industry standards and best practices.


• Conduct interviews with and observe work performed by various users, technical staff, and production staff to gather data for documentation.


• Gather photographs and other useful media to enhance and provide visual clarification of documents.


• Research and translate technical information into manuals and/or documents for nontechnical and technical users.


• May audit processes and specifications.


• Produce work product that confirms to the company documentation and quality assurance standards.


• Utilize Microsoft Office products (MS Word, etc.) to prepare documents.


• Work on documentation of diverse scope.


• Coordinate reviews and approvals of draft documents with subject matter experts prior to finalizing/releasing documents.


• Interact with internal and external personnel at all levels.


• Performs housekeeping and clean-up tasks as required


• Performs all other duties requested, directed, or assigned

Education and Experience:

• Bachelor's degree (B.A.) from four-year college or university in a related discipline and 10-15 years of directly related experience and/or training; or equivalent combination of education and experience.


• 10 years “hands-on” experience with researching, creating, and editing manufacturing/test procedures, user manuals and other technical documentation.


• Extensive manufacturing background with technical products.


• ERP knowledge/experience; experience with IFS preferred

Job Knowledge, Skills and Abilities:

• Extensive knowledge of gathering information for and creating technical documentation for manufacturing and testing of technical products.


• Excellent information gathering skills.


• Extensive knowledge of reading, interpreting, and understanding technical drawings, diagrams, procedures, manuals and instructions.


• Exceptional ability in creating technical documentation for non-technical persons.


• Ability to analyze and comprehend information and inquiries furnished in written, verbal, or diagram form.


• Ability to communicate professionally with individuals at all levels of the organization.


• Strong mechanical aptitude.


• Good computer skills, especially MS Word, and ability to comprehend ERP.


• Self-starter with ability to work effectively with limited supervision.

Physical and Mental Demands:

• Ability to work in an office environment and a production environment.


• Ability to observe and collect data on manufacturing and test processes/methods.


• Ability to retain job related information and instructions.


• Ability to read and accurately interpret information.


• Ability to communicate effectively in English with customers, coworkers and managers.


• Ability to exchange accurate information.


• Ability to prepare clear and concise technical documents that are easily understood by non-technical persons.


• Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, ability to distinguish colors, and ability to adjust focus.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Writing/Editing

Industries

• Pharmaceutical Manufacturing

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Inferred from the description for this job

• Medical insurance


• Vision insurance


• 401(k)

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