Assistant Leasing Manager

Assistant Leasing Manager
Apartment Services, Inc. – Towson, MD
Full-Time | Weekend Rotation | May Rotate Between Properties

Job Overview:
Apartment Services, Inc. is seeking a customer-focused and detail-oriented Assistant Leasing Manager to join our team! In this role, you’ll support the Leasing Manager in overseeing the leasing office, supervising leasing staff, and ensuring a positive resident experience. You’ll assist with daily operations, staff scheduling, and resident communication while helping maintain occupancy and compliance standards.

Key Responsibilities:

• Supervise daily operations of the leasing office and staff
• Assist in onboarding and performance evaluations for leasing staff
• Support residents with rent payments, service requests, and general inquiries
• Communicate regularly with service team to ensure property coordination
• Conduct daily inspections of the property and vacant units
• Submit service requests and recommend capital improvements as needed
• Oversee leasing staff scheduling and participate in renewal processes
• Coordinate and participate in evictions, move-out inspections, and marketing efforts
• Monitor key logs and property security measures
• Manage delinquency through persistent resident outreach and communication with Regional Manager
• Maintain compliance with Fair Housing, company policies, and safety regulations
• Perform other duties as assigned

Qualifications:

• Strong written and verbal communication skills
• Friendly and professional demeanor with strong customer service abilities
• Detail-oriented with good organizational skills
• Experience with leasing, sales, or property management preferred
• Familiarity with Yardi Systems and Microsoft Office is a plus

Requirements:

• High school diploma or equivalent
• 2+ years of relevant experience preferred
• Valid driver’s license required
• Use of a personal vehicle for the duration of each scheduled shift is mandatory
• Reliable phone number and email address required
• Must be able to work weekends and attend events as needed
• Prolonged periods of walking, sitting, and light lifting (up to 15 lbs)
• Must present a professional appearance at all times
• Willingness to work at multiple property locations as needed

Benefits

• Transportation Allowance
• 8 Paid Holidays
• Paid Funeral Leave & Jury Duty Leave

Health Benefits (eligible 1st of month after 60 days):

• Medical, Dental & Vision Insurance
• Employer-paid Life Insurance
• Voluntary Life Insurance options
• Short-Term & Long-Term Disability
• Flexible Spending Account (FSA)

Retirement (eligible after 3 months, age 21+):

• Traditional & Roth 401(k) options

Additional Perks:

• Employee Recognition Program
• Discounted Housing (more information available at interview)