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D365 Commerce & F&O Omnichannel Lead Consultant

NSIT Solutions, Seattle, WA, United States


Job Title: D365 Commerce & F&O Omnichannel Lead Consultant

Location: Seattle, WA

Work Type: Hybrid: In office/remote

Duration: Full-Tme Role

Experience: 08 -10 Years

Visa: US Citizen, Green Card Holder

The opportunity:

Lead requirements gathering, fit-gap analysis, and process design for Commerce scenarios including storefronts, POS, order management, payments, pricing, promotions, and returns across online/in-store channels.

Configure D365 Commerce modules: site builder, product catalogs, assortments, channels, loyalty programs, and B2B hierarchies, integrated with F&O inventory, procurement, and finance.

Design and test integrations between Commerce, F&O, Power Platform, and third-party systems (payment gateways, ERPs, shipping carriers) using dual-write, APIs, and Commerce Scale Units.

Set up tax engines, financial dimensions, and reporting for US nexus rules, Indian GST, and multi-currency settlements in global Commerce operations.

Drive data migration for products, customers, pricing, and orders; support UAT, performance testing for peak sales volumes, and hypercare post-go-live.

Conduct end-user training, change management, and optimization workshops for retail/Commerce stakeholders across USA/India time zones.

Collaborate with technical teams on extensions (e.g., custom checkout flows) and contribute to pre-sales demos/RFPs for omnichannel solutions.

Mentor juniors on best practices, release updates, and reusable Commerce assets for faster deployments.

What you need:

8-10 years in retail/e-commerce/ERP consulting, with 5+ years hands-on in D365 Commerce, F&O integration, and 3+ full-lifecycle implementations.

Delivered omnichannel projects for USA/India clients, including POS rollouts, headless e-commerce, and B2B portals with localization.

Experience in Agile delivery, global teams, and high-volume transaction environments.

Skills and Qualifications

Bachelor s/Master s in Business, IT, or related; Microsoft certifications (MB-340 Commerce, MB-300, MB-310) preferred.

Expertise in D365 Commerce configuration, F&O linkages (sales/inventory/finance), and tools like Commerce HQ, Fabric, Power BI for retail analytics.

Strong process knowledge: order-to-cash, promotions, warranties, call center order capture.

Excellent communication for cross-functional workshops and documentation in global contexts.

Behavioral Competencies

Business-savvy innovator prioritizing OOTB over custom dev for scalable Commerce solutions.

Collaborative leader thriving in distributed USA/India teams with customer-centric focus.

Vishal (Victor) Verma | Assistant Manager

vishal@nsitsolutions.com

NS IT Solutions

www.nsitsolutions.com

Skills:

GAP ANALYSIS,MICROSOFT CERTIFICATIONS,AGILE