Inbound Call Center Agent
Strive Global Events, Atlanta, GA, United States
About Strive Global Events
At Strive Global Events, we believe that every event is an opportunity to tell a story, build connections, and inspire action. As a global agency specializing in event management and marketing, we blend creativity, strategy, and innovation to deliver experiences that leave a lasting impression.
About The Role We are seeking a friendly and dependable Inbound Call Center Agent to join our Atlanta team and assist with client communication, scheduling, and event-related inquiries. The Inbound Call Center Agent will handle incoming and outgoing calls, provide information to clients, help schedule appointments, and support our event teams with communication needs.
Responsibilities
Answer incoming calls and provide helpful information to clients
Make outbound calls to confirm appointments, schedules, and event details
Handle basic customer inquiries and route calls to the correct team
Update records, logs, and internal systems after each call
Assist client services and event teams with communication follow-ups
Maintain a positive and professional tone in all interactions
Minimum Requirements
High School Diploma or equivalent required
Strong communication and active listening skills
Comfortable speaking with clients and handling multiple calls
Reliable, organized, and detail-oriented
Basic computer skills and ability to learn internal systems
Able to work in a fast-paced environment with a friendly attitude
What We Offer
Competitive weekly pay
Clear opportunities for growth and advancement
Supportive and energetic team environmenti>
Hands-on experience with major corporate events
Travel opportunities depending on event schedule
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About The Role We are seeking a friendly and dependable Inbound Call Center Agent to join our Atlanta team and assist with client communication, scheduling, and event-related inquiries. The Inbound Call Center Agent will handle incoming and outgoing calls, provide information to clients, help schedule appointments, and support our event teams with communication needs.
Responsibilities
Answer incoming calls and provide helpful information to clients
Make outbound calls to confirm appointments, schedules, and event details
Handle basic customer inquiries and route calls to the correct team
Update records, logs, and internal systems after each call
Assist client services and event teams with communication follow-ups
Maintain a positive and professional tone in all interactions
Minimum Requirements
High School Diploma or equivalent required
Strong communication and active listening skills
Comfortable speaking with clients and handling multiple calls
Reliable, organized, and detail-oriented
Basic computer skills and ability to learn internal systems
Able to work in a fast-paced environment with a friendly attitude
What We Offer
Competitive weekly pay
Clear opportunities for growth and advancement
Supportive and energetic team environmenti>
Hands-on experience with major corporate events
Travel opportunities depending on event schedule
#J-18808-Ljbffr