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Call Center Representative

Russell Tobin, South Jordan, UT, United States


We’re Hiring: Call Center Customer Service Representative

Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.

Location:

South Jordan, UT (Hybrid) Contract:

6–12 months – Contract-to-Hire Pay:

$21.00–$22.00/hour Are you an experienced

call center or customer service professional

with an interest in financial services? We’re hiring

Account Representatives

to support clients at a

top-tier investment banking firm , providing high-quality account assistance in a fast-paced, metrics-driven environment. What We’re Looking For: 2+ years of call center experience Experience handling

high-volume inbound calls Strong communication, problem-solving, and organizational skills Ability to navigate account systems and follow established procedures Banking, financial services, or regulated industry experience is a plus Associate’s or Bachelor’s degree in Business, Finance, or a related field

preferred , not required What You’ll Be Doing: Handle inbound client calls regarding account-related inquiries Deliver accurate, timely, and professional customer support Troubleshoot and resolve issues efficiently Maintain detailed and accurate documentation of all interactions Meet and exceed individual and team performance metrics Why Join Us? Gain experience with a well-known financial institution Structured onboarding and ongoing training Fast-paced, team-oriented call center environment Opportunity for

contract-to-hire conversion

based on performance Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. Equal Employment Opportunity Pride Global and its affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment Pride Global and its affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. xywuqvp If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Apply now

to continue growing your customer service career in financial services.