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Carrier Sales Representative (5179)

Radiant Global Logistics Inc, Merriam, KS, United States


Position Title: Carrier Sales Representative

Location: Overland Park, KS 66211

Company: Radiant Road & Rail, Inc.

Position Type: Full Time

Salary Range: $21.60 - $26.44 Hourly

Position Summary

The Carrier Sales Representative is responsible for sourcing, onboarding, and managing relationships with transportation carriers to support the efficient movement of freight. This role negotiates rates, coordinates shipments, and ensures timely delivery while maintaining a reliable carrier network and delivering excellent customer service.

This position plays a critical role in optimizing transportation operations and driving customer satisfaction through strong relationship management, effective negotiation, and proactive problem-solving.

Key Responsibilities

Carrier Management

Source, vet, and onboard carriers, including trucking companies and logistics providers

Build and maintain strong, long-term relationships with carriers

Develop a reliable and scalable carrier network

Rate Negotiation & Procurement

Negotiate competitive rates based on market conditions, lanes, and customer requirements

Evaluate carrier pricing to ensure cost-effective solutions

Shipment Coordination

Schedule and manage shipments from pickup through delivery

Track shipments and proactively resolve delays or service issues

Ensure all load details and documentation are accurate and complete

Customer & Stakeholder Communication

Communicate shipment updates and resolve inquiries in a timely manner

Collaborate with internal teams to meet customer expectations

Compliance & Documentation

Maintain accurate shipping documentation (e.g., bills of lading)

Ensure adherence to transportation regulations and company policies

Market Awareness & Reporting

Monitor market trends, capacity, and pricing fluctuations

Analyze data to identify cost savings and operational improvements

Report on carrier performance and shipment metrics

Problem Solving

Address service disruptions, delays, or claims efficiently

Implement contingency plans as needed

Qualifications

Education & Experience

High school diploma required

Bachelor's degree in Business, Logistics, Supply Chain, or related field (preferred)

1+ year of customer-facing experience required (customer or carrier)

Experience in carrier sales, freight brokerage, or logistics (preferred)

Prior sales or marketing experience is a plus (sales or logistics)

Core Skills

Strong negotiation and relationship-building skills

Excellent verbal and written communication

Ability to multitask in a fast-paced environment

Detail-oriented with strong problem-solving abilities

Knowledge of transportation industry practices and regulations

Technical Skills

Proficiency in Microsoft Office (Word, Excel, Outlook)

Experience with transportation management systems (TMS) preferred

Comfortable using internet tools and social platforms for sourcing

Professional Attributes

Self-motivated, results-driven, and resilient

Strong time management and organizational skills

Ability to work independently and as part of a team

Confident communicator with strong phone presence

Persistence and urgency in achieving goals

Work Schedule

Standard 8-hour workday with required meal and rest breaks

Consistent, reliable attendance expected

Coverage of responsibilities during absences

Work Environment

Office-based with moderate noise levels

Climate-controlled environment

Remote/hybrid flexibility available after training

Physical Requirements

Regular use of computer and phone

Ability to sit, stand, and move throughout the workday

Visual ability to work on screens and review detailed information

Compensation & Benefits

Salary Range: $21.60 - $26.44 per hour

Starting pay is based on multiple factors, including but not limited to education, work experience, skills, and job-related knowledge. Pay ranges may be modified in the future.

Additional Compensation: Commission eligibility

Benefits Include:

Medical, Dental, and Vision insurance (employee and family coverage)

Company-paid basic life insurance

Short-Term & Long-Term Disability insurance

Health Savings Account with company contributions

Flexible Spending Account options

401(k) retirement savings plan with 3.5% employer match

80 hours of front-loaded Sick Pay

80 hours of Vacation Pay annually, with increases based on tenure

7 paid holidays per year

Employee Assistance Program (EAP)

About Radiant

Radiant Road & Rail is a wholly owned subsidiary of Radiant Logistics, Inc. (NYSE American: RLGT), a publicly traded third party logistics company providing technology-enabled global transportation and value added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base including manufacturers, distributors and retailers which it supports from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Radiant's value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management and technology services.

As part of Radiant, you'll join a learning environment in which passion, dedication, and a commitment to getting the job done are valued. That's what being on our team is all about. It's an environment in which you can thrive and gain valuable skills and experience, which also helps Radiant grow. If this sounds like the kind of company you are looking for, we would love to hear from you!

Radiant is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Compensation details: 21.6-26.44 Hourly Wage

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