Sales Delivery Specialist
Garavel Chrysler Jeep Dodge Ram, Norwalk, CT, United States
Garavel Subaru
(formerly Georgetown Subaru of Wilton), located in Norwalk, CT, has been your family Subaru dealership since 1997.
Garavel Subaru
is Connecticut’s fastest-growing Subaru dealer.
Garavel Subaru ’s new facility space has over tripled in size, with a 50,000-square-foot building, 12-car showroom, and a 4.5-acre lot all powered by 267 solar panels and recycled waste oil heat.
Garavel Subaru
ranks 1st for customer service throughout New England.
Sales volume up 58% year over year
Grew from 12 to 31 service bays.
Every piece of service equipment from Hunter is new and state-of-the-art.
Our parts department has more than doubled in size and boasts a fill rate of 96%. This means that we have 96% of all parts available immediately.
A new climate-controlled shop and three-lane indoor service drive
Employee Fitness Center onsite
Flexible Schedule Shifts:
Monday - Tuesday 8am - 4pm
Wednesday:OFF
Thursday: 8am-4pm
Friday: 8am - 4pm
Saturday 8am - 4pm
What We Offer
Generous pay program with salary and bonuses
Employer-paid Medical Insurance
Dental & Vision Coverage
Voluntary Life Insurance
401k program with company match
Employee vehicle purchase program
Employee discounts on parts and service
Weekly pay periods
Paid Holidays
Vacation and Sick paid time off
If you are passionate about providing exceptional customer experiences and thrive in a dynamic, customer-focused environment, we invite you to join our team as a Delivery Specialist. Join a team dedicated to exceeding customer expectations and delivering excellence at every touchpoint. This role requires exceptional communication skills, attention to detail, and a customer-centric approach.
Essential Functions
Demonstrate vehicle features to customers who purchase a vehicle: pairing phones, customizable settings, garage door openers, and all vehicle features.
Contact customers to follow up with questions after delivery.
Follow up with Subaru customers after the sale and all deliveries to ensure customer satisfaction, positively impacting customer loyalty.
Schedule a subsequent re-delivery for those requesting an additional explanation of their new vehicle's features.
Assist the Sales and Service departments with customer technology questions and provide support when needed.
Collaborate with sales management to meet monthly targets
Utilize marketing and communication skills to maintain high customer satisfaction reviews
Stay up to date with manufacturer education courses
Perform in-person manufacturer training courses
Requirements
Technology savvy
Automotive enthusiasm
Fluent in Spanish is a plus
Extensive manufacturer product knowledge
Exceptional customer service skills to provide a positive post-delivery experience for customers.
Cleaning driving record
Willing to learn
Physical Demands: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Sales Delivery Specialist frequently:
Stand or sit for longer periods of time
Walk the dealership lot and showroom floor
Move frequently in and out of vehicles
Bend, squat, or climb stairs occasionally
Ability to lift up to 25 lbs occasionally
Garavel Subaru is an equal-opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
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(formerly Georgetown Subaru of Wilton), located in Norwalk, CT, has been your family Subaru dealership since 1997.
Garavel Subaru
is Connecticut’s fastest-growing Subaru dealer.
Garavel Subaru ’s new facility space has over tripled in size, with a 50,000-square-foot building, 12-car showroom, and a 4.5-acre lot all powered by 267 solar panels and recycled waste oil heat.
Garavel Subaru
ranks 1st for customer service throughout New England.
Sales volume up 58% year over year
Grew from 12 to 31 service bays.
Every piece of service equipment from Hunter is new and state-of-the-art.
Our parts department has more than doubled in size and boasts a fill rate of 96%. This means that we have 96% of all parts available immediately.
A new climate-controlled shop and three-lane indoor service drive
Employee Fitness Center onsite
Flexible Schedule Shifts:
Monday - Tuesday 8am - 4pm
Wednesday:OFF
Thursday: 8am-4pm
Friday: 8am - 4pm
Saturday 8am - 4pm
What We Offer
Generous pay program with salary and bonuses
Employer-paid Medical Insurance
Dental & Vision Coverage
Voluntary Life Insurance
401k program with company match
Employee vehicle purchase program
Employee discounts on parts and service
Weekly pay periods
Paid Holidays
Vacation and Sick paid time off
If you are passionate about providing exceptional customer experiences and thrive in a dynamic, customer-focused environment, we invite you to join our team as a Delivery Specialist. Join a team dedicated to exceeding customer expectations and delivering excellence at every touchpoint. This role requires exceptional communication skills, attention to detail, and a customer-centric approach.
Essential Functions
Demonstrate vehicle features to customers who purchase a vehicle: pairing phones, customizable settings, garage door openers, and all vehicle features.
Contact customers to follow up with questions after delivery.
Follow up with Subaru customers after the sale and all deliveries to ensure customer satisfaction, positively impacting customer loyalty.
Schedule a subsequent re-delivery for those requesting an additional explanation of their new vehicle's features.
Assist the Sales and Service departments with customer technology questions and provide support when needed.
Collaborate with sales management to meet monthly targets
Utilize marketing and communication skills to maintain high customer satisfaction reviews
Stay up to date with manufacturer education courses
Perform in-person manufacturer training courses
Requirements
Technology savvy
Automotive enthusiasm
Fluent in Spanish is a plus
Extensive manufacturer product knowledge
Exceptional customer service skills to provide a positive post-delivery experience for customers.
Cleaning driving record
Willing to learn
Physical Demands: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Sales Delivery Specialist frequently:
Stand or sit for longer periods of time
Walk the dealership lot and showroom floor
Move frequently in and out of vehicles
Bend, squat, or climb stairs occasionally
Ability to lift up to 25 lbs occasionally
Garavel Subaru is an equal-opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
#J-18808-Ljbffr