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Mortgage Loan Closer III

United Community, Alpharetta, GA, United States


Overview The Mortgage Closer III has extensive experience managing the closing process (initial closing disclosure, COC’s, preparing documents, and funding loans) of various loan types, ensuring accurate documentation, effective communication with all parties (internal and external), as well as compliance with all relevant guidelines.

This role can be located at any office within our footprint.

Job Functions What You’ll Do

Manage and execute the entire closing process (ICD, COC’s, closing doc prep, funding, etc) for a variety of loan types, including Conventional, FHA, VA, USDA, Construction to Perm, and loans with DPA’s

Ensure accurate and timely delivery of the ICD, including proactive and accurate balancing with title

Confirms adequacy of insurance coverage

Constantly monitor work queues for deals in process to ensure a smooth, proactive and excellent customer experience

Provide excellent customer service through clear communication and coordination, ensuring everyone is fully informed and supported through funding

Analyze underwriting conditions and ensure they are satisfied prior to closing

Coordinate efforts to establish closing date and time with all parties, internal and external

Proactively facilitate efforts to ensure timely creation of internally or externally prepared loan documents

Prepare and send COC’s throughout the loan process after the initial closing disclosure has been sent

Maintain up-to-date knowledge of state and investor guidelines to ensure compliance with relevant regulations

Audit and review HMDA to ensure it is complete

Confirm that vendor/3rd party items and supporting documentation used for clearing conditions and due diligence items conform to the bank’s credit policy/guidelines

Balance and send wire for funding the loan closing

Understand hybrid e-close, large & complex credit requests that may include multiple funding sources, multiple contracts, complicated equity requirements, curtailments, various rate options, tiered pricing, and purchase contract or takeout agreement

Customer Service

Focus efforts on maximizing our customer’s experience

Provide guidance and support to meet the needs of external customers

Update all internal and external parties daily on the status of loans in process

Respond to inquiries in a timely, complete and accurate manner

Handle all situations in a professional, ethical manner

Escalate special situations or problems as necessary

Productivity

Ensure all goals and departmental service standards (SLAs) are met

Manage production during fluctuating volumes and consistently meet production and turnaround standards

Consistently meet quality and data integrity standards

Effectively utilize available systems, workflow and imaging tools

Requirements For Success

High School diploma or equivalent or related experience acceptable

Minimum 5 years closing experience with FNMA/FHLMC & Government loans

Excellent time management and organizational skills

Demonstrate understanding of applicable bank policies and procedures as they pertain to the satisfaction of loan closing conditions as well as vendor documents and services

Excellent knowledge of most common vendor documents: title work, AVM’s, appraisals, flood determinations, lien searches, etc

Excellent knowledge of compliance requirements

Excellent computer skills with demonstrated knowledge of Microsoft EXCEL, WORD, Encompass, etc.

Excellent verbal and written communication skills

Ability to meet deadlines under pressure in a fast-paced, deadline-driven environment

Participate in all required compliance training, as well as internal and external training programs, online training, and meetings

Conditions of Employment

Must be able to pass a criminal background & credit check

This is a full-time, non-remote position

FLSA Status

Non-Exempt

Ready to take your career to the next level? Apply now and become a vital part of our team!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay Range USD $28.03 - USD $31.00 /Hr.

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