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Employee Relations Spec I - II

Entergy, New Orleans, LA, United States


Employee Relations Spec I - II

The Employee Relations Specialist I provides essential support and guidance to employees and managers on a wide range of workplace matters. This role is responsible for conducting workplace fact findings, facilitating conflict resolution, advising on performance management processes, and providing guidance on disciplinary actions. The ER Specialist ensures compliance with company policies and labor laws while fostering a positive and respectful work environment. Additionally, this role plays a key part in building and maintaining constructive relationships with employees, and management. The Employee Relations Specialist I: Serves as a primary point of contact for employee relations issues. Conducts workplace fact findings to gather facts, identify issues, and recommend appropriate actions. Provides conflict resolution and mediation services to help employees and managers address workplace disputes. Supports the performance management process by advising on disciplinary actions, performance improvement plans, suspensions, demotions and terminations. Consults with employees and managers on the interpretation and application of company policies. Assists with drafting coaching or disciplinary documents and talking points. Ensures timely, accurate and thorough documentation of employee relations cases, including detailed case notes and supporting materials within the ER case management system to support decision-making and legal compliance. Collaborates with HR Business Partners, Labor Relations, Legal, and Compliance to ensure consistent and compliant practices. Participates in continuous improvement efforts to enhance the employee relations function. Maintains knowledge of labor relations and compliance requirements related to day-to-day management of employees to support reducing labor risks and ensuring regulatory compliance. Partners with the labor relations department as needed/required. Maintains knowledge of legal and compliance requirements related to day-to-day management of employees to support reducing legal risks and ensuring regulatory compliance. Partners with the labor relations department as needed/required. Performs other duties as assigned. Minimum education required of the position: Bachelor's degree in Human Resources, Business Administration or a related field OR equivalent work experience Minimum experience required of the position: Employee Relations Spec I: No experience required with degree; 0-2 years of experience without degree. Employee Relations Spec II: 2 years of experience without a degree or 1 year of experience with a degree. Minimum knowledge, skills, and abilities required of the position: Basic communication, influencing, and leadership skills Ability to maintain confidentiality and professionalism Ensuring compliance with labor laws and regulations An Equal Opportunity Employer, Minority/Female/Disability/Vets. The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.