Parts Representative
Beard Equipment Company, Mobile, AL, United States
Parts Representative
The Parts Representative will perform a variety of customer service, marketing, promoting, advertising and stocking duties related to sales, receiving and delivery of parts. Essential functions include: Assist in keeping parts department clean and professional Record all sales (including lost sales) and/or customer transactions using Company provided systems/tools and guidelines Assist in maintaining the retail sales floor and displays to meet or exceed the dealerships standards and ensure customer satisfaction Take a proactive approach to inventory control by assisting and or reporting discrepancies Ensure internal and external customers receive the correct parts in a timely manner Receive, ship, and store parts as needed in accordance with DOT local, state, and federal guidelines Proactively study and stay current on industry and product information Pick up and deliver parts for customers and vendors as needed Mark and store parts in stockroom according to prearranged system and assist with cycle count duties Perform inventory as directed by Parts Manager Maintain positive and professional working relationships with coworkers, management, and vendors with a constant commitment to teamwork and exemplary customer service Perform all other duties as assigned by management in a professional and efficient manner Follow all safety rules and regulations and adhere to all policies and procedures as specified in company manuals and the employee handbook Participate in all company driven communication efforts including department meetings, electronic communications (email and text) and other related efforts Proactively seek and participate in available company sponsored training to develop skills and knowledge Maintain prompt and regular attendance according to department and company policies This position has no supervisory responsibilities. Work environment includes an office setting in or around service/parts departments and exposure to outside weather conditions, noise, vibration, fumes, odors, dust, electrical shock, toxic or caustic chemicals, heights and close proximity to moving mechanical parts. Physical demands include standing, bending, stooping, lifting or carrying up to 50 lbs., walking, reaching above, pushing and pulling, and using hands and fingers for fine manipulation. The employee is occasionally required to sit, lift and carry up to 100 lbs. Specific vision abilities required include close, distance and color vision. The employee is regularly required to talk or hear at moderate noise levels. This is a full-time position. Days and hours of work are Monday through Friday, 7:30 a.m. to 5:00 p.m. Travel is up to 95%. Job requirements include: High School Diploma or GED equivalent Previous experience in parts department or warehouse environment preferred Excellent customer service skills Oral and written communication skills Ability to pick up 50 lbs. to 100 lbs. Excellent organizational skills Ability to use personal computers Other duties may change at any time with or without notice. Compensation: $18.00 - $20.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The Parts Representative will perform a variety of customer service, marketing, promoting, advertising and stocking duties related to sales, receiving and delivery of parts. Essential functions include: Assist in keeping parts department clean and professional Record all sales (including lost sales) and/or customer transactions using Company provided systems/tools and guidelines Assist in maintaining the retail sales floor and displays to meet or exceed the dealerships standards and ensure customer satisfaction Take a proactive approach to inventory control by assisting and or reporting discrepancies Ensure internal and external customers receive the correct parts in a timely manner Receive, ship, and store parts as needed in accordance with DOT local, state, and federal guidelines Proactively study and stay current on industry and product information Pick up and deliver parts for customers and vendors as needed Mark and store parts in stockroom according to prearranged system and assist with cycle count duties Perform inventory as directed by Parts Manager Maintain positive and professional working relationships with coworkers, management, and vendors with a constant commitment to teamwork and exemplary customer service Perform all other duties as assigned by management in a professional and efficient manner Follow all safety rules and regulations and adhere to all policies and procedures as specified in company manuals and the employee handbook Participate in all company driven communication efforts including department meetings, electronic communications (email and text) and other related efforts Proactively seek and participate in available company sponsored training to develop skills and knowledge Maintain prompt and regular attendance according to department and company policies This position has no supervisory responsibilities. Work environment includes an office setting in or around service/parts departments and exposure to outside weather conditions, noise, vibration, fumes, odors, dust, electrical shock, toxic or caustic chemicals, heights and close proximity to moving mechanical parts. Physical demands include standing, bending, stooping, lifting or carrying up to 50 lbs., walking, reaching above, pushing and pulling, and using hands and fingers for fine manipulation. The employee is occasionally required to sit, lift and carry up to 100 lbs. Specific vision abilities required include close, distance and color vision. The employee is regularly required to talk or hear at moderate noise levels. This is a full-time position. Days and hours of work are Monday through Friday, 7:30 a.m. to 5:00 p.m. Travel is up to 95%. Job requirements include: High School Diploma or GED equivalent Previous experience in parts department or warehouse environment preferred Excellent customer service skills Oral and written communication skills Ability to pick up 50 lbs. to 100 lbs. Excellent organizational skills Ability to use personal computers Other duties may change at any time with or without notice. Compensation: $18.00 - $20.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.