Salesforce Integration Architect
VDart, New York, NY, United States
Job Title:
Salesforce Integration Architect
Location:
New York City, NY / Salt Lake City, UT
Duration: / Term:
FTE
Experience Desired:
10+ Years
Job Description: Architectural Strategy:
Define the roadmap for moving from standard Email-to-Case to a Mulesoft-driven agentic solution. Stakeholder Advisory:
Act as the primary technical point of contact for client stakeholders, translating business trade-offs into technical requirements. Operational Excellence : Leverage a pool of developers to ensure production readiness, security, and performance across the service ecosystem. Strategic Evaluation:
Lead "build vs. buy" decisions regarding third-party tools to meet specific regulatory or performance standards. Integration Governance : Design and manage robust integration patterns between Salesforce and Mulesoft to resolve complex threading and compliance gaps. What You Will Bring
Must Have Experience Hands-on Development: Deep, practical experience developing with Apex, Flows, and Lightning Web Components (LWC) to build custom, high-performance solutions. Salesforce Infrastructure & Service Cloud: Extensive expertise in Service Cloud architecture, including case management, record type configurations, and service console optimization. Mulesoft & Middleware: Proven track record designing APIs and integration flows that replace native Salesforce functionality with high-scale middleware solutions. High-Scale Email Integration: Specific experience with complex email-to-case logic and troubleshooting large-scale routing and security requirements. Regulated Industry Expertise: Deep understanding of the data sensitivity, security, and compliance requirements inherent in a Tier 1 financial institution. Nice to Have Experience MS Graph API: Experience with MS Graph API integrations for managing enterprise communication data. Agentic Solutions: Experience building or overseeing "agent-style" automation beyond standard Salesforce Agentforce.
Key Skills:
Salesforce Service Cloud, MuleSoft, API Integrations, Email-to-Case, Apex, LWC.
Salesforce Integration Architect
Location:
New York City, NY / Salt Lake City, UT
Duration: / Term:
FTE
Experience Desired:
10+ Years
Job Description: Architectural Strategy:
Define the roadmap for moving from standard Email-to-Case to a Mulesoft-driven agentic solution. Stakeholder Advisory:
Act as the primary technical point of contact for client stakeholders, translating business trade-offs into technical requirements. Operational Excellence : Leverage a pool of developers to ensure production readiness, security, and performance across the service ecosystem. Strategic Evaluation:
Lead "build vs. buy" decisions regarding third-party tools to meet specific regulatory or performance standards. Integration Governance : Design and manage robust integration patterns between Salesforce and Mulesoft to resolve complex threading and compliance gaps. What You Will Bring
Must Have Experience Hands-on Development: Deep, practical experience developing with Apex, Flows, and Lightning Web Components (LWC) to build custom, high-performance solutions. Salesforce Infrastructure & Service Cloud: Extensive expertise in Service Cloud architecture, including case management, record type configurations, and service console optimization. Mulesoft & Middleware: Proven track record designing APIs and integration flows that replace native Salesforce functionality with high-scale middleware solutions. High-Scale Email Integration: Specific experience with complex email-to-case logic and troubleshooting large-scale routing and security requirements. Regulated Industry Expertise: Deep understanding of the data sensitivity, security, and compliance requirements inherent in a Tier 1 financial institution. Nice to Have Experience MS Graph API: Experience with MS Graph API integrations for managing enterprise communication data. Agentic Solutions: Experience building or overseeing "agent-style" automation beyond standard Salesforce Agentforce.
Key Skills:
Salesforce Service Cloud, MuleSoft, API Integrations, Email-to-Case, Apex, LWC.