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Customer Service Representative

Davis A/C & Heating, Inc., Houston, TX, United States


Ready to put your customer service skills to work for a company that truly values you? If so, join Davis Air Conditioning & Heating, Inc. in Angleton, TX as our full-time Remote Customer Service Representative!

We offer our Customer Service Representative a competitive wage along with the following benefits:

Health insurance (with a family option)

Dental, vision, and life insurance

Don't wait — apply now!

THE INS AND OUTS OF THIS ROLE As our Customer Service Representative, you'll embrace a full-time remote role, Monday through Friday with hours ranging between 7:30 a.m. and 6:00 p.m. In this position, you will be the friendly first point of contact for our customers, delivering exceptional service with every interaction. Your outstanding problem‑solving and de‑escalation skills will shine as you address customer concerns swiftly and effectively, leaving our valued customers delighted with our service.

What we're looking for:

5 years of customer service experience

ServiceTitan experience required

Texas‑based applicants only — Houston area preferred (in‑person training may be required)

Excellent customer service and de‑escalation skills are preferred!

HOW YOU'LL THRIVE WITH US Providing Houston homeowners and businesses with outstanding air conditioning service and home heating repair has been our pleasure since 1971. Five decades later, we employ 60 skilled employees and dispatch 40 service trucks. We take pride in being at the forefront of new technology and offer a range of energy‑efficient options. As an Energy Star Contractor, a member of the Building Performance Institute, and a Professional Comfort Institute Contractor, we stay current on the latest industry developments to better serve our customers.

Our team has worked hard to earn our reputation as experts who get the job done without excuses or delays. We're committed to cultivating awesome relationships with our staff — that's why we offer competitive pay, loaded benefits, and a team‑oriented atmosphere with a work family worth bragging about.

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