Email Marketing Strategist / Manager

Retention Harbor is a Klaviyo Platinum Partner email and SMS marketing agency working exclusively with DTC ecommerce brands. We run lean, move fast, and hold a high bar for client results. We're looking for an experienced email marketer to own client relationships and drive strategy across a portfolio of growing ecommerce brands. Tasks Own client communication, reporting, and strategy across 6-10 DTC ecommerce accounts Build and maintain 90-day email roadmaps per client Analyze campaign and flow performance and translate data into clear recommendations Brief the implementation and copy team on campaigns, flows, and tests Run A/B tests and iterate on results to continuously improve program performance QA deliverables before they reach the client Identify growth opportunities and proactively bring ideas to clients Be able to strategize, lead, and engage in client communication & calls Requirements 2+ years managing email marketing for DTC or ecommerce brands Hands-on Klaviyo experience required Strong written English; comfortable working async across time zones Proven ability to present performance data and strategy to clients Experience building and executing 90-day email strategies Agency background preferred but not required Experience with Shopify and SMS Benefits Fully remote, async-first environment Work with a focused, high-performance team Direct exposure to a wide range of DTC ecommerce brands Room to grow as the agency scales Stable long-term role with clear expectations and ownership If you have real experience owning email programs for ecommerce brands and want to work in a focused agency environment where results matter, we'd love to hear from you. After applying you'll be asked to complete a short assessment — this takes roughly 20-30 minutes and is how we evaluate all candidates equally. Top performers move to a 15-minute screening call followed by a paid trial project. #J-18808-Ljbffr