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Industrial Customer Solutions Specialist

NaSPA, Inc., Westborough, MA, United States


A prominent industrial supply company seeks a Customer Support Specialist to assist customers in resolving equipment issues through phone and email support. The ideal candidate will have a high school diploma or GED, basic mechanical aptitude, and familiarity with hand tools. Responsibilities include troubleshooting mechanical issues, coordinating service technicians, and maintaining customer orders in ERP systems. This role offers health insurance and paid time off, with work primarily in an office environment and visits to customer sites as needed. #J-18808-Ljbffr