CUSTOMER SERVICE REPRESENTATIVE
Textron, Bismarck, ND, United States
#Tech-Pro-Admin-01
About the Company
A leading provider of industrial weighing solutions, specializing in the installation, calibration, repair, and maintenance of heavy-duty scale systems. Our technicians uphold the highest standards of accuracy, safety, and professionalism. We are seeking a reliable, detail-oriented technician to join our growing team.
Position Overview The
Heavy-Duty Scale Technician
is responsible for servicing a variety of industrial and commercial scale systems, both in the field and at customer sites. This role requires mechanical aptitude, problem-solving skills, and the ability to work independently and efficiently. Work is performed in diverse environments, including outdoor job sites, industrial facilities, and occasionally in challenging weather conditions.
Key Responsibilities
Install, maintain, calibrate, and repair heavy-duty truck and industrial scales.
Diagnose and troubleshoot mechanical, electrical, and software-related issues.
Use specialized tools, calibration weights, and diagnostic equipment to ensure accuracy and compliance.
Operate vehicles and equipment such as forklifts, skid steers, and lifting devices as required.
Document service activities, calibration results, and maintenance records with precision.
Communicate clearly with customers, project managers, and internal team members.
Adhere to safety protocols and maintain a professional work ethic on all job sites.
Manage time effectively to complete projects efficiently and meet service deadlines.
Required Skills & Qualifications
Strong mechanical aptitude and attention to detail; quality-focused mindset.
Ability to lift, push, or pull up to 100 lbs.
Comfortable working indoors and outdoors in varying weather and industrial environments.
Proficiency with basic hand tools; ability to operate skid steers or similar equipment is preferred.
Excellent problem-solving skills
with the ability to assess and resolve issues independently.
Strong communication and customer-service skills.
Must have a valid driver's license.
Must currently hold a
CDL (Class A
or
B
with
air brake endorsement ) or be
willing and able to obtain one.
Clean driving record required.
Willingness to travel regionally with occasional overnight stays.
Availability for occasional weekend work; standard schedule is Monday-Friday.
Preferred Qualifications
Experience in industrial maintenance, mechanical/electrical repair, or scale service.
Familiarity with
NIST Handbook 44
and
weighing system standards.
Background in construction, heavy equipment, or field service roles.
Compensation & Benefits
Competitive salary based on experience.
Weekly pay.
Benefits package (insert details if available).
Training and professional development opportunities.
Company vehicle and equipment provided for fieldwork.
About the Role & Work Environment
Full-time position with hands-on work at multiple customer sites across the region.
Work may involve heights, confined spaces, or industrial environments depending on the project.
Technicians represent company and must maintain a professional attitude and appearance.
Location This position is based in Wichita, KS, a city known for its friendly community, affordable living, and vibrant cultural scene. Wichita offers a great quality of life with numerous parks, museums, and dining options, making it an excellent place to live and work.
Benefits PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.
Equal Opportunity Employer (EEO) PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply.
Americans Disabilities Act (ADA) The physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Candidate Privacy To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.com/privacy-policy/ and https://peaktechnical.com/ca-residents-privacy-rights/
AI Recruiting Disclosure We use AI-assisted tools to help review applications and compare your experience to job requirements, but all hiring decisions are made by human recruiters. You may request a human-only process or opt out of automated communication at any time. Required notices and our latest bias audit are available on our website: www.peaktechnical.com/ai-disclosure.
#J-18808-Ljbffr
A leading provider of industrial weighing solutions, specializing in the installation, calibration, repair, and maintenance of heavy-duty scale systems. Our technicians uphold the highest standards of accuracy, safety, and professionalism. We are seeking a reliable, detail-oriented technician to join our growing team.
Position Overview The
Heavy-Duty Scale Technician
is responsible for servicing a variety of industrial and commercial scale systems, both in the field and at customer sites. This role requires mechanical aptitude, problem-solving skills, and the ability to work independently and efficiently. Work is performed in diverse environments, including outdoor job sites, industrial facilities, and occasionally in challenging weather conditions.
Key Responsibilities
Install, maintain, calibrate, and repair heavy-duty truck and industrial scales.
Diagnose and troubleshoot mechanical, electrical, and software-related issues.
Use specialized tools, calibration weights, and diagnostic equipment to ensure accuracy and compliance.
Operate vehicles and equipment such as forklifts, skid steers, and lifting devices as required.
Document service activities, calibration results, and maintenance records with precision.
Communicate clearly with customers, project managers, and internal team members.
Adhere to safety protocols and maintain a professional work ethic on all job sites.
Manage time effectively to complete projects efficiently and meet service deadlines.
Required Skills & Qualifications
Strong mechanical aptitude and attention to detail; quality-focused mindset.
Ability to lift, push, or pull up to 100 lbs.
Comfortable working indoors and outdoors in varying weather and industrial environments.
Proficiency with basic hand tools; ability to operate skid steers or similar equipment is preferred.
Excellent problem-solving skills
with the ability to assess and resolve issues independently.
Strong communication and customer-service skills.
Must have a valid driver's license.
Must currently hold a
CDL (Class A
or
B
with
air brake endorsement ) or be
willing and able to obtain one.
Clean driving record required.
Willingness to travel regionally with occasional overnight stays.
Availability for occasional weekend work; standard schedule is Monday-Friday.
Preferred Qualifications
Experience in industrial maintenance, mechanical/electrical repair, or scale service.
Familiarity with
NIST Handbook 44
and
weighing system standards.
Background in construction, heavy equipment, or field service roles.
Compensation & Benefits
Competitive salary based on experience.
Weekly pay.
Benefits package (insert details if available).
Training and professional development opportunities.
Company vehicle and equipment provided for fieldwork.
About the Role & Work Environment
Full-time position with hands-on work at multiple customer sites across the region.
Work may involve heights, confined spaces, or industrial environments depending on the project.
Technicians represent company and must maintain a professional attitude and appearance.
Location This position is based in Wichita, KS, a city known for its friendly community, affordable living, and vibrant cultural scene. Wichita offers a great quality of life with numerous parks, museums, and dining options, making it an excellent place to live and work.
Benefits PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.
Equal Opportunity Employer (EEO) PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply.
Americans Disabilities Act (ADA) The physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Candidate Privacy To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.com/privacy-policy/ and https://peaktechnical.com/ca-residents-privacy-rights/
AI Recruiting Disclosure We use AI-assisted tools to help review applications and compare your experience to job requirements, but all hiring decisions are made by human recruiters. You may request a human-only process or opt out of automated communication at any time. Required notices and our latest bias audit are available on our website: www.peaktechnical.com/ai-disclosure.
#J-18808-Ljbffr