Interim Director of HR and Operations
Gofractional, San Francisco, CA, United States
POSITION SUMMARY
The Interim Director of HR and Operations (Director) will provide leadership and oversight of the Partnership’s internal operations during a temporary leadership leave of absence. This role ensures continuity of key administrative functions including human resources operations, financial processes, operational systems, compliance, and organizational infrastructure that enable the organization’s mission-driven work.
Working in close partnership with the President & CEO, the Director ensures that the organization’s existing internal structures, policies, and systems continue to function effectively. The role focuses on supporting staff responsible for day-to-day operations, coordinating with external consultants and vendors, and elevating operations issues to leadership as appropriate.
ESSENTIAL DUTIES & RESPONSIBILITIES Organizational Leadership & Operational Strategy
Provide oversight and management of the organization’s operational infrastructure, including human resources, finance, compliance, operations/IT and administrative systems.
In consultation with the CEO, ensure existing operational systems continue to support the organization’s strategic priorities and programmatic work.
Ensure continuity of internal operational policies, procedures, and systems that strengthen organizational effectiveness and accountability.
Identify operational issues that may require CEO attention and elevate them to the CEO during regular weekly meetings.
Human Resources & Organizational Culture
Ensure continuity of the organization’s human resources functions, including recruitment, onboarding, performance management, and professional development.
In partnership with team managers, provide leadership on employee relation issues, including performance improvement, disciplinary processes, and conflict resolution in coordination with legal counsel when appropriate.
Ensure compliance with federal, state, and local employment laws and regulations.
Ensure compliance with the organization’s Personnel Policy Manual and make updates related to any new legal requirements in consultation with the CEO and team managers.
Oversee the administration of employee benefits, leave programs, and workplace accommodations.
Maintain coordination with HR vendors, benefits providers, and legal counsel to support HR compliance and operational needs.
Support staff in navigating HR policies and procedures.
Oversee the planning and facilitation of January 2027 annual staff retreat to promote cross-team collaboration, recognize staff contributions, and strengthen team cohesion.
Financial Leadership & Organizational Risk Management
Ensure continuity of the organization’s financial management, including budgeting, financial planning, and fiscal monitoring.
Oversee and provide direction to external accounting consultant to ensure accurate financial operations, monthly statements and compliance with applicable regulations and accounting standards.
Review financial reports and flag issues or variances for the CEO as appropriate. Provide financial analysis and guidance to support CEO in organizational decision-making and long-term sustainability.
Participate in fiduciary oversight of the organization’s 403(b) retirement plan.
Oversee payroll operations and retirement plan administration, including coordination with external payroll providers and 403(b) plan administrators to ensure accurate processing and regulatory compliance.
Ensure organizational compliance with regulatory and governance requirements, including Fair Political Practices Commission (FPPC) rules and state and federal lobbying disclosure and reporting obligations for staff and board.
Oversee organizational insurance policies and risk mitigation strategies, including professional liability, employment practices liability, and other operational coverage.
Manage vendor and contractor agreements to support operational needs and sound financial management.
Operations, Technology & Organizational Infrastructure
Ensure continuity of the organization’s operational systems and administrative processes that support staff productivity and organizational effectiveness.
Support staff responsible for grants administration and communications, ensuring coordination of tracking and reporting, external communications, and related activities.
Manage relationships with external vendors and consultants, including technology providers and IT support.
Maintain oversight of organizational technology systems and troubleshoot operational issues in coordination with team members and external IT support as necessary.
Ensure staff have access to the operational tools, systems, and support needed to perform their work effectively.
In partnership with team managers, ensure consistent operational practices across office locations and remote work environments.
Team Leadership & Organizational Support
Provide leadership and supervision to the Operations team and related administrative staff including weekly check in meetings to ensure team members are on track.
Support team members in workload management, professional development, and performance evaluation.
Continue to foster a collaborative and accountable team culture that supports effective cross-team coordination.
QUALIFICATIONS The
ideal candidate
is a seasoned HR and operations leader with experience serving in interim, consulting, or fractional leadership roles, and who is comfortable stepping into an established organization to provide steady, part-time leadership across HR and operational functions. This person brings strong HR leadership experience, particularly in employee relations, leave administration, benefits, and HR compliance, along with experience overseeing organizational operations such as finance, administration, and organizational systems. This person is highly organized, practical, and solutions-oriented, and is able to quickly learn existing systems, support staff and consultants, maintain continuity of operations, and work collaboratively with senior leadership while operating with a high degree of independence. Experience working in a nonprofit, public sector, or mission-driven organization is strongly preferred.
We recognize that each applicant for this role will bring unique skills, knowledge, experiences, and background to this position. We welcome diverse experiences and perspectives in our applicant pool, and at a minimum are seeking candidates who possess the following:
At least 13 years of experience successfully supporting an organization in an operations generalist or subject matter specialist capacity (e.g., HR, finance, administration, compliance, IT/administrative systems, or organizational operations leadership). A master’s degree in a related field may substitute for up to one year of direct experience.
Minimum of five years of experience supervising staff in organizational operations such as HR, finance/accounting, payroll, compliance, or administrative systems, and/or managing consultants in these areas.
Significant experience overseeing HR functions, including employee relations, benefits administration, leaves of absence, performance management, and HR policy implementation.
Strong knowledge of California employment laws and HR compliance requirements.
Experience handling complex employee relations matters, performance issues, investigations, and leave management in a leadership or advisory capacity.
Experience developing, implementing, or maintaining HR policies, employee handbooks, and organizational policies and procedures.
Experience working with organizational systems such as HRIS, payroll systems, accounting software, project management tools, or CRM systems.
Advanced proficiency with Microsoft Office and strong experience using Google Workspace tools.
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Working in close partnership with the President & CEO, the Director ensures that the organization’s existing internal structures, policies, and systems continue to function effectively. The role focuses on supporting staff responsible for day-to-day operations, coordinating with external consultants and vendors, and elevating operations issues to leadership as appropriate.
ESSENTIAL DUTIES & RESPONSIBILITIES Organizational Leadership & Operational Strategy
Provide oversight and management of the organization’s operational infrastructure, including human resources, finance, compliance, operations/IT and administrative systems.
In consultation with the CEO, ensure existing operational systems continue to support the organization’s strategic priorities and programmatic work.
Ensure continuity of internal operational policies, procedures, and systems that strengthen organizational effectiveness and accountability.
Identify operational issues that may require CEO attention and elevate them to the CEO during regular weekly meetings.
Human Resources & Organizational Culture
Ensure continuity of the organization’s human resources functions, including recruitment, onboarding, performance management, and professional development.
In partnership with team managers, provide leadership on employee relation issues, including performance improvement, disciplinary processes, and conflict resolution in coordination with legal counsel when appropriate.
Ensure compliance with federal, state, and local employment laws and regulations.
Ensure compliance with the organization’s Personnel Policy Manual and make updates related to any new legal requirements in consultation with the CEO and team managers.
Oversee the administration of employee benefits, leave programs, and workplace accommodations.
Maintain coordination with HR vendors, benefits providers, and legal counsel to support HR compliance and operational needs.
Support staff in navigating HR policies and procedures.
Oversee the planning and facilitation of January 2027 annual staff retreat to promote cross-team collaboration, recognize staff contributions, and strengthen team cohesion.
Financial Leadership & Organizational Risk Management
Ensure continuity of the organization’s financial management, including budgeting, financial planning, and fiscal monitoring.
Oversee and provide direction to external accounting consultant to ensure accurate financial operations, monthly statements and compliance with applicable regulations and accounting standards.
Review financial reports and flag issues or variances for the CEO as appropriate. Provide financial analysis and guidance to support CEO in organizational decision-making and long-term sustainability.
Participate in fiduciary oversight of the organization’s 403(b) retirement plan.
Oversee payroll operations and retirement plan administration, including coordination with external payroll providers and 403(b) plan administrators to ensure accurate processing and regulatory compliance.
Ensure organizational compliance with regulatory and governance requirements, including Fair Political Practices Commission (FPPC) rules and state and federal lobbying disclosure and reporting obligations for staff and board.
Oversee organizational insurance policies and risk mitigation strategies, including professional liability, employment practices liability, and other operational coverage.
Manage vendor and contractor agreements to support operational needs and sound financial management.
Operations, Technology & Organizational Infrastructure
Ensure continuity of the organization’s operational systems and administrative processes that support staff productivity and organizational effectiveness.
Support staff responsible for grants administration and communications, ensuring coordination of tracking and reporting, external communications, and related activities.
Manage relationships with external vendors and consultants, including technology providers and IT support.
Maintain oversight of organizational technology systems and troubleshoot operational issues in coordination with team members and external IT support as necessary.
Ensure staff have access to the operational tools, systems, and support needed to perform their work effectively.
In partnership with team managers, ensure consistent operational practices across office locations and remote work environments.
Team Leadership & Organizational Support
Provide leadership and supervision to the Operations team and related administrative staff including weekly check in meetings to ensure team members are on track.
Support team members in workload management, professional development, and performance evaluation.
Continue to foster a collaborative and accountable team culture that supports effective cross-team coordination.
QUALIFICATIONS The
ideal candidate
is a seasoned HR and operations leader with experience serving in interim, consulting, or fractional leadership roles, and who is comfortable stepping into an established organization to provide steady, part-time leadership across HR and operational functions. This person brings strong HR leadership experience, particularly in employee relations, leave administration, benefits, and HR compliance, along with experience overseeing organizational operations such as finance, administration, and organizational systems. This person is highly organized, practical, and solutions-oriented, and is able to quickly learn existing systems, support staff and consultants, maintain continuity of operations, and work collaboratively with senior leadership while operating with a high degree of independence. Experience working in a nonprofit, public sector, or mission-driven organization is strongly preferred.
We recognize that each applicant for this role will bring unique skills, knowledge, experiences, and background to this position. We welcome diverse experiences and perspectives in our applicant pool, and at a minimum are seeking candidates who possess the following:
At least 13 years of experience successfully supporting an organization in an operations generalist or subject matter specialist capacity (e.g., HR, finance, administration, compliance, IT/administrative systems, or organizational operations leadership). A master’s degree in a related field may substitute for up to one year of direct experience.
Minimum of five years of experience supervising staff in organizational operations such as HR, finance/accounting, payroll, compliance, or administrative systems, and/or managing consultants in these areas.
Significant experience overseeing HR functions, including employee relations, benefits administration, leaves of absence, performance management, and HR policy implementation.
Strong knowledge of California employment laws and HR compliance requirements.
Experience handling complex employee relations matters, performance issues, investigations, and leave management in a leadership or advisory capacity.
Experience developing, implementing, or maintaining HR policies, employee handbooks, and organizational policies and procedures.
Experience working with organizational systems such as HRIS, payroll systems, accounting software, project management tools, or CRM systems.
Advanced proficiency with Microsoft Office and strong experience using Google Workspace tools.
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