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Senior Principal Consultant- Salesforce Technical Architect

Genpact, Atlanta, GA, United States


Job Description - Senior Principal Consultant- Salesforce Technical Architect (ITO100010) With us, you’ll learn fast, work smart, and make a difference. You'll build a career that matters.

Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting‑edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Senior Principal Consultant- Salesforce Technical Architect.

Results‑driven Salesforce Senior Solution Architect with relevant experience in designing and implementing scalable, secure, and high‑performance solutions across diverse industries. Proven expertise in Salesforce architecture, including Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and custom platform development. Adept at aligning business objectives with technology strategies, leading enterprise‑level digital transformation initiatives, and guiding cross‑functional teams through the full project lifecycle.

Extensive hands‑on experience with Salesforce integration patterns, data migration, governance, DevOps, and multi‑cloud strategies. Strong background in stakeholder engagement, requirements gathering, and delivering strategic roadmaps that maximize platform ROI. Recognized for excellent communication, leadership, and mentoring skills, with a track record of driving innovation and enterprise agility in complex environments.

Responsibilities

Excellent capabilities in architecting/re‑imagining the business application in customer Enterprise landscape.

Strong logical and analytical abilities

Expertise in force.com platform fundamentals, including data design, data migration, sharing and visibility, and integrations

Proficient in implementing APEX enterprise patterns

Experienced in Apex programming, Lightning Web Components (LWC), flows, and the latest features of the force.com platform

Skilled in estimations and sizing

Experienced in code review, debugging, and best practices implementations

Proficient at creating and maintaining solution and technical design documents

Able to create value stream and provide options to customer for a given business problem.

Work closely with client/stakeholders, execute technical workshops, with an ability to understand business requirements, convert them into feasible technical architecture at a detailed level that can be translated into technical deliverables.

Excellent in identifying the gaps and opportunities between as‑is and to‑be processes.

Provide technical leadership and insights during RFP and presales process, able to work closely with presales team.

Setup of project governance model.

Closely working with technical and support team and providing all technical guidance so that deliveries are streamlined, and production is running smoothly.

Qualifications

B.E or B.Tech or MCA

Salesforce Architecture & Governance

Enterprise Solution Design

Integration (REST/SOAP, Mulesoft, APIs)

Data Modeling & Migration Strategies

Multi‑Cloud Implementations

DevOps & CI/CD (Copado, Gearset, SFDX)

Agile Frameworks

Stakeholder Management & Business Alignment

Salesforce Certifications

Why join Genpact?

Lead AI‑first transformation – Build and scale AI solutions that redefine industries

Make an impact – Drive change for global enterprises and solve business challenges that matter

Accelerate your career—Gain hands‑on experience, world‑class training, mentorship, and AI certifications to advance your skills

Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast‑moving workplace

Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

The approximate annual base compensation range for this position is $80,000 to $100,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.

Work‑from‑Anywhere Roles – “Los Angeles California‑based candidates are not eligible for this role”.

Location‑based Roles (e.g., Richardson roles – metro area can be adjusted by role location) – “Los Angeles, California based candidates are not eligible for this role. Dallas metro area candidates are eligible for this role only.”

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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