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Retail Specialist

Made in TN, Nashville, TN, United States


We’re looking for a friendly, dependable, and customer‑focused

Retail Specialist

to join the Made in TN team. This role is perfect for someone who loves people, enjoys creating a warm and welcoming shopping experience, and takes pride in representing local makers and thoughtfully curated products.

As a Retail Specialist, you’ll play an important role in helping customers discover Tennessee‑made goods, find meaningful gifts, and enjoy a memorable in‑store experience. You’ll be a key part of keeping the store beautiful, well‑stocked, and running smoothly while delivering genuine Southern hospitality to every guest who walks through the door.

About the Role We’re looking for a friendly, dependable, and customer‑focused Retail Specialist to join the Made in TN team. This role is perfect for someone who loves people, enjoys creating a warm and welcoming shopping experience, and takes pride in representing local makers and thoughtfully curated products.

What You’ll Do

Greet every customer with a warm, friendly attitude and provide attentive, thoughtful service

Help customers discover Tennessee‑made products and recommend gifts, souvenirs, and local favorites

Share product knowledge and confidently speak to the story behind our makers and merchandise

Operate the register and complete customer transactions accurately and efficiently

Assist with restocking merchandise and keeping displays full, organized, and visually appealing

Help maintain a clean, tidy, and inviting store environment throughout each shift

Support daily store operations including opening, closing, and general upkeep as needed

Assist with receiving product, organizing backstock, and helping keep inventory areas neat

Work collaboratively with the team to create a positive, upbeat store atmosphere

Represent the Made in TN brand with professionalism, warmth, and pride in local products

What We’re Looking For

Friendly, dependable, and naturally customer‑focused

Comfortable starting conversations and helping customers feel welcomed and cared for

Passion for local makers, small businesses, and thoughtful gifting

Strong communication skills and a positive, team‑oriented attitude

Organized, detail‑oriented, and takes pride in keeping a store looking beautiful

Able to multitask and stay engaged in a fast‑paced retail environment

Able to stand for extended periods and assist with light lifting, stocking, and merchandising

Weekend availability (Saturday or Sunday) is required

Previous retail or customer service experience preferred

Why You’ll Love Working Here

Be part of a brand that celebrates Tennessee makers and local goods

Help create meaningful shopping experiences for both locals and visitors

Work in a warm, welcoming, and community‑focused environment

Spend your day surrounded by unique gifts, artisan products, and local favorites

Be part of a growing small business with heart

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