Client Value Partner - Public Sector
Celonis, Virginia, MN, United States
Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
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About the Role
We are looking for a Client Value Partner, Public Sector—a seasoned leader who can bridge the gap between strategy and operational execution. You will act as the primary accountable lead for a major public sector command, translating high-level objectives into clear, realized value. You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of this strategic federal customer. You are the client’s trusted advisor, helping them mobilize resources, achieve their readiness goals, and realize significant value using the Celonis Process Intelligence Platform. Responsibilities
Identify & Frame Value
Translate Strategy to Operations: Analyze the command's strategic goals (e.g., Material Readiness, Auditability/FIAR compliance, Contested Logistics) and map them to a long-term vision utilizing the Celonis platform. Target High-Impact Areas: Architect the "Commander's" or "Comptroller's" agenda—optimizing end-to-end value chains such as Maintenance, Repair, and Overhaul (MRO), Supply Chain Sustainment, and Financial Management. Build the Mission Case: Construct robust business cases that articulate the operational impact of Process Intelligence (e.g., impact on Sortie Generation Rates, Depot Throughput, or Working Capital Fund efficiency) to Senior Executive Service (SES) and Flag Officers. Build demos and strategic roadmaps, leveraging federal benchmarks and best practices in order to embed Celonis as a core pillar of the agency's modernization strategy. Undertake Value Assessments and communicate the value opportunity and strategic roadmap to Agency leadership. Realize Value
Drive Engagement Success: Lead the executive relationship and value workstream for large-scale transformations, ensuring the program effectively delivers on its promise across uniformed and civilian workforces. Orchestrate the Ecosystem: Guide the client on organization design and the maturation of Centers of Excellence (CoE), mobilizing global cross-functional teams (including Systems Integrators and Partners) to ensure seamless delivery within secure environments. Solve Systemic Challenges: Work cross-functionally to tackle difficult implementation hurdles, helping customers define standards for legacy system modernization, data interoperability, and enterprise-wide change initiatives. Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement in Logistics and Finance. Derive improvement measures in core mission functions and initiate improvement actions and enterprise-wide change initiatives. Present results and realized value to senior management and Command leadership. Codify Best Practices: Turn client successes into reusable assets, playbooks, and thought leadership for the broader Federal and Defense practice. Mentor & Enable: Act as a senior leader for the team, coaching junior members on government relationship management, DoD acquisition nuances, and team performance. Product Feedback: Serve as the "Voice of the Mission" to our Product teams, ensuring our development roadmap aligns with the specific security (IL5/IL6) and scale needs of the Department of Defense. Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing. Build a strategic expansion roadmap for customers, embedding Celonis Process Intelligence Platform as a strategic transformation platform in their organization. Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new government use cases. Qualifications
Citizenship & Clearance: Must be a US Citizen. Active Top Secret clearance required. Location: Must be located in the DMV region (DC, Maryland, Virginia). Deep Industry Experience: 15+ years of relevant experience, ideally combining time within the DoD/Uniformed Services with Strategy Consulting or Federal Systems Integration. You understand the complexity of the "Five-Sided Building" and the field commands. Domain Expertise: You possess granular knowledge of the federal value chain, specifically in areas such as Defense Logistics, Depot Maintenance, Procurement (Contract Writing), and Financial Improvement and Audit Readiness (FIAR). Value Realization Skills: You have a track record of driving large-scale transformation programs. You understand how to impact mission readiness through process optimization and waste reduction. Technical Fluency: You understand the federal IT stack (ERP consolidation, Cloud migration) and how to translate Celonis use cases into the customer's specific legacy and modern landscape. Stakeholder Management: Extensive experience presenting to and influencing Senior Executives (SES, Flag/General Officers). You can navigate complex bureaucratic organizations and have the power of persuasion through data. Builder Mentality: You are comfortable working with ambiguity and possess a leadership style that inspires teams in high-stakes environments. Degree: MBA strongly preferred; Degree in Business, Engineering, Political Science, or related field required. Visa sponsorship is not offered for this role. Required Skills
Deep Industry Experience Domain Expertise Technical Fluency Stakeholder Management Builder Mentality Preferred Skills
Experience in DoD/Uniformed Services [US Navy Preferred] Consulting or Federal Systems Integration background
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We are looking for a Client Value Partner, Public Sector—a seasoned leader who can bridge the gap between strategy and operational execution. You will act as the primary accountable lead for a major public sector command, translating high-level objectives into clear, realized value. You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of this strategic federal customer. You are the client’s trusted advisor, helping them mobilize resources, achieve their readiness goals, and realize significant value using the Celonis Process Intelligence Platform. Responsibilities
Identify & Frame Value
Translate Strategy to Operations: Analyze the command's strategic goals (e.g., Material Readiness, Auditability/FIAR compliance, Contested Logistics) and map them to a long-term vision utilizing the Celonis platform. Target High-Impact Areas: Architect the "Commander's" or "Comptroller's" agenda—optimizing end-to-end value chains such as Maintenance, Repair, and Overhaul (MRO), Supply Chain Sustainment, and Financial Management. Build the Mission Case: Construct robust business cases that articulate the operational impact of Process Intelligence (e.g., impact on Sortie Generation Rates, Depot Throughput, or Working Capital Fund efficiency) to Senior Executive Service (SES) and Flag Officers. Build demos and strategic roadmaps, leveraging federal benchmarks and best practices in order to embed Celonis as a core pillar of the agency's modernization strategy. Undertake Value Assessments and communicate the value opportunity and strategic roadmap to Agency leadership. Realize Value
Drive Engagement Success: Lead the executive relationship and value workstream for large-scale transformations, ensuring the program effectively delivers on its promise across uniformed and civilian workforces. Orchestrate the Ecosystem: Guide the client on organization design and the maturation of Centers of Excellence (CoE), mobilizing global cross-functional teams (including Systems Integrators and Partners) to ensure seamless delivery within secure environments. Solve Systemic Challenges: Work cross-functionally to tackle difficult implementation hurdles, helping customers define standards for legacy system modernization, data interoperability, and enterprise-wide change initiatives. Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement in Logistics and Finance. Derive improvement measures in core mission functions and initiate improvement actions and enterprise-wide change initiatives. Present results and realized value to senior management and Command leadership. Codify Best Practices: Turn client successes into reusable assets, playbooks, and thought leadership for the broader Federal and Defense practice. Mentor & Enable: Act as a senior leader for the team, coaching junior members on government relationship management, DoD acquisition nuances, and team performance. Product Feedback: Serve as the "Voice of the Mission" to our Product teams, ensuring our development roadmap aligns with the specific security (IL5/IL6) and scale needs of the Department of Defense. Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing. Build a strategic expansion roadmap for customers, embedding Celonis Process Intelligence Platform as a strategic transformation platform in their organization. Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new government use cases. Qualifications
Citizenship & Clearance: Must be a US Citizen. Active Top Secret clearance required. Location: Must be located in the DMV region (DC, Maryland, Virginia). Deep Industry Experience: 15+ years of relevant experience, ideally combining time within the DoD/Uniformed Services with Strategy Consulting or Federal Systems Integration. You understand the complexity of the "Five-Sided Building" and the field commands. Domain Expertise: You possess granular knowledge of the federal value chain, specifically in areas such as Defense Logistics, Depot Maintenance, Procurement (Contract Writing), and Financial Improvement and Audit Readiness (FIAR). Value Realization Skills: You have a track record of driving large-scale transformation programs. You understand how to impact mission readiness through process optimization and waste reduction. Technical Fluency: You understand the federal IT stack (ERP consolidation, Cloud migration) and how to translate Celonis use cases into the customer's specific legacy and modern landscape. Stakeholder Management: Extensive experience presenting to and influencing Senior Executives (SES, Flag/General Officers). You can navigate complex bureaucratic organizations and have the power of persuasion through data. Builder Mentality: You are comfortable working with ambiguity and possess a leadership style that inspires teams in high-stakes environments. Degree: MBA strongly preferred; Degree in Business, Engineering, Political Science, or related field required. Visa sponsorship is not offered for this role. Required Skills
Deep Industry Experience Domain Expertise Technical Fluency Stakeholder Management Builder Mentality Preferred Skills
Experience in DoD/Uniformed Services [US Navy Preferred] Consulting or Federal Systems Integration background
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