Parts Outfitter Associate
Bish's Group, Coldwater, MI, United States
Bish's RV Coldwater
891 E Chicago St
Coldwater, MI 49036, USA
Description The Parts Outfitter Associate is responsible for supporting customers, technicians, and internal teams by sourcing, organizing, and distributing RV parts and accessories. This role ensures the right parts are available at the right time, contributing directly to efficient service operations and a superior customer experience. The Parts Outfitter Associate manages inventory, assists customers with product selection, processes orders, and maintains a well‑organized parts department.
Key Objectives
Quickly locate, source, and distribute parts for service jobs, customer orders, and inventory needs
Provide knowledgeable guidance to customers and staff regarding RV parts, accessories, and product compatibility
Maintain proper stock levels, ensure accurate counts, and support timely restocking
Responsibilities
Assist customers in selecting RV parts and accessories that fit their needs, usage, and budget
Support technicians by pulling requested parts, verifying compatibility, and ensuring timely delivery to the service bays
Receive, inspect, and stock incoming parts shipments while maintaining accurate inventory records
Organize parts shelves, storage areas, and displays for accessibility, cleanliness, and visual appeal
Process customer orders in person, by phone, and online, including quotes, invoices, and returns
Maintain knowledge of RV brands, systems, and commonly used components
Communicate with vendors to check availability, pricing, or track special orders
Assist in cycle counts, inventory audits, and resolving discrepancies
Provide recommendations on accessories, upgrades, and add‑on products that enhance customer experience and increase sales
What you’ll bring
Ability to pass a background and drug test
Demonstrate alignment with the Company’s vision, mission, and core values in all interactions
Experience in RV parts, automotive parts, hardware retail, or a similar environment (preferred but not required)
Strong customer service and communication skills
Basic understanding of RV or vehicle systems (electrical, plumbing, HVAC, appliance)
Ability to stay organized, multitask, and manage inventory in a fast‑paced environment
Comfort with computers and parts‑management software
Attention to detail and willingness to learn the technical aspects of RV components
Expected Results
Accurate and timely delivery of parts to customers and technicians
Improved service workflow due to efficient parts management
High customer satisfaction through knowledgeable and friendly assistance
Reduced inventory errors, stockouts, and service delays
Well‑organized parts department that supports efficient daily operations
Resources
Parts management and inventory software tools
Vendor catalogs, OEM parts guides, and technical reference materials
Support from purchasing, service, and customer service teams
Training on RV systems, product lines, and parts‑management best practices
Organized storage areas, displays, and equipment for stocking and handling parts
Who we are Bish’s RV is one of the largest family‑owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.
Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee’s success is unparalleled.
We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal‑driven company with a high‑performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results.
Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
401K matching
Company‑paid life insurance
Gym membership reimbursement
Opportunities for advancement
Annual Incentive Trip for Top Performers
RV Borrowing Program
Access to a partner insurance agency for personalized quotes and coverage guidance on home, auto, RV, and specialty insurance products
Incredible Team Culture
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Bish’s RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Description The Parts Outfitter Associate is responsible for supporting customers, technicians, and internal teams by sourcing, organizing, and distributing RV parts and accessories. This role ensures the right parts are available at the right time, contributing directly to efficient service operations and a superior customer experience. The Parts Outfitter Associate manages inventory, assists customers with product selection, processes orders, and maintains a well‑organized parts department.
Key Objectives
Quickly locate, source, and distribute parts for service jobs, customer orders, and inventory needs
Provide knowledgeable guidance to customers and staff regarding RV parts, accessories, and product compatibility
Maintain proper stock levels, ensure accurate counts, and support timely restocking
Responsibilities
Assist customers in selecting RV parts and accessories that fit their needs, usage, and budget
Support technicians by pulling requested parts, verifying compatibility, and ensuring timely delivery to the service bays
Receive, inspect, and stock incoming parts shipments while maintaining accurate inventory records
Organize parts shelves, storage areas, and displays for accessibility, cleanliness, and visual appeal
Process customer orders in person, by phone, and online, including quotes, invoices, and returns
Maintain knowledge of RV brands, systems, and commonly used components
Communicate with vendors to check availability, pricing, or track special orders
Assist in cycle counts, inventory audits, and resolving discrepancies
Provide recommendations on accessories, upgrades, and add‑on products that enhance customer experience and increase sales
What you’ll bring
Ability to pass a background and drug test
Demonstrate alignment with the Company’s vision, mission, and core values in all interactions
Experience in RV parts, automotive parts, hardware retail, or a similar environment (preferred but not required)
Strong customer service and communication skills
Basic understanding of RV or vehicle systems (electrical, plumbing, HVAC, appliance)
Ability to stay organized, multitask, and manage inventory in a fast‑paced environment
Comfort with computers and parts‑management software
Attention to detail and willingness to learn the technical aspects of RV components
Expected Results
Accurate and timely delivery of parts to customers and technicians
Improved service workflow due to efficient parts management
High customer satisfaction through knowledgeable and friendly assistance
Reduced inventory errors, stockouts, and service delays
Well‑organized parts department that supports efficient daily operations
Resources
Parts management and inventory software tools
Vendor catalogs, OEM parts guides, and technical reference materials
Support from purchasing, service, and customer service teams
Training on RV systems, product lines, and parts‑management best practices
Organized storage areas, displays, and equipment for stocking and handling parts
Who we are Bish’s RV is one of the largest family‑owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.
Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee’s success is unparalleled.
We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal‑driven company with a high‑performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results.
Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
401K matching
Company‑paid life insurance
Gym membership reimbursement
Opportunities for advancement
Annual Incentive Trip for Top Performers
RV Borrowing Program
Access to a partner insurance agency for personalized quotes and coverage guidance on home, auto, RV, and specialty insurance products
Incredible Team Culture
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Bish’s RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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