Manager, Associate Relations / Engagement (Bi-lingual)
SRS Distribution Inc, Mckinney, TX, United States
Customer relations manager • McKinney, TX
Last updated: 9 hours ago
Benefits
Simple IRA
Bonus based on performance
Dental insurance
Health insurance
Paid time off
Vision insurance
Competitive salary
Flexible schedule
Opportunity for advancement
Training & development
ROLE DESCRIPTION As a Customer Relations Representative - State Farm Agent Team Member with Brady Paxman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Bilingual Spanish preferred.
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Last updated: 9 hours ago
Benefits
Simple IRA
Bonus based on performance
Dental insurance
Health insurance
Paid time off
Vision insurance
Competitive salary
Flexible schedule
Opportunity for advancement
Training & development
ROLE DESCRIPTION As a Customer Relations Representative - State Farm Agent Team Member with Brady Paxman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Bilingual Spanish preferred.
#J-18808-Ljbffr