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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

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McKinney, Texastime type:

Full timeposted on:

Posted Todayjob requisition id:

REQ48285SRS Distribution/Heritage Family of Companies, a wholly owned subsidiary of The Home Depot, currently operates under a family of distinct local brands encompassing more than 760 locations across 47 states. For more information, visit**Location:*** This is a hybrid Corporate and remote position our of our corporate office (Field Service Center), which is located at .**What You’ll Do:**As the Associate Relations / Engagement Manager at SRS, you will play a pivotal role in shaping the investigation of associate complaints. Additionally, this role offers a unique opportunity to blend strategic thinking, innovation, and leadership development to drive our company's success.* **Investigations:** Conduct investigations to resolve complex associate relations issues by utilizing the company’s witness interview, case summary, and recommendation delivery templates and standard operating procedure for the case management system to track and document all complaints.* **AR Team Development:** Lead the design, development, and enhancement of our Associate Relations Team training and service delivery model across the organization. Ensure it aligns with our company’s strategic goals and industry best practices.* **Associate Engagement:** Assist in the build, deployment, and review of the annual Culture Survey including updates to senior leadership on outcomes and development of action plans. Partner with the Associate Engagement Admin to develop the associate recognition programs and awards.* **Other:** Perform other related duties as business needs adjust.**Requirements We Look For:*** Bachelor’s degree in relevant field.* 10+ years of experience in Associate Relations and employment law compliance* Exceptional leadership and communication skills.* Strong analytical and problem-solving abilities.* Knowledge of industry trends and best practices in employment law.* Ability to work collaboratively and cross-functionally in a fast-paced, dynamic environment* .Bilingual Communication (English & Spanish):

We’re looking for someone who can comfortably communicate in both English and Spanish.

This includes being able to hold clear conversations with teammates and customers, understand everyday business needs, and support a positive, service‐driven work environment.

Perfect fluency isn’t required — what matters most is the ability to engage confidently and help bridge communication when needed.**Qualities that Stir our Souls (and make you stand out):*** Master’s Degree* Industry relevant certifications i.e. paralegal certification* Prior experience in the distribution industry or related industry**SRS Perks & Benefits:*** Weekly Pay* Day One 401(k) Plan participation with Generous Company Match* Annual Bonus* Long Term Incentives* Generous Flexible PTO plan, Holidays, Birthday, and Floating Holidays . . . and more* Expense Reimbursement* Medical, Dental and Vision Benefits* Employee Referral Bonus Program

Job Location: SRS Distribution - McKinney7440 State Highway 121 McKinney, TX 75070-3104As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.### Benefits* Competitive salaries for all team members paid weekly* 401(k) Retirement Plan with company matching* Employee Stock Purchase Plan* Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays* Paid Parental Leave* Medical, Dental and Vision Benefits* Flexible and Dependent Care Spending Accounts* Company paid Life insurance and Short-Term Disability* Additional Life Insurance and Long-Term Disability also offered* Safety Program with Bonuses for our Drivers* Employee Referral Bonus Program*As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.**If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to:* *HR@Help.SRSDistribution.com* *with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.**All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.*\n#J-18808-Ljbffr\n","Manager, Associate Relations / Engagement (Bi-lingual) page is loaded## Manager, Associate Relations / Engagement (Bi-lingual)locations:

M...","Manager, Associate Relations / Engagement",[533],{"_461":462,"_457":458,"_455":456,"_459":460,"_463":464},["B","3145177813"],"Work at SRS Distribution Inc.","/jobs/3145177813-manager-associate-relations-engagement","/jobs?keyword=SRS+Distribution+Inc.","/jobs?keyword=Manager%2C+Associate+Relations+%2F+Engagement",{"_438":437,"_442":540,"_473":474,"_465":541,"_251":542,"_449":543,"_436":437,"_113":445,"_440":202,"_441":202,"_475":474,"_451":202,"_452":544,"_434":546,"_476":547,"_439":120,"_490":548,"_481":549,"_492":445,"_493":487,"_495":550,"_497":498,"_499":500},["D",1775239200000],"SRS Distribution Inc","Customer relations manager • McKinney, TX

Last updated: 9 hours ago

Benefits

Simple IRA

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Vision insurance

Competitive salary

Flexible schedule

Opportunity for advancement

Training & development

ROLE DESCRIPTION\nAs a Customer Relations Representative - State Farm Agent Team Member with Brady Paxman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

Manage customer inquiries and resolve issues.

Maintain customer records and update information as needed.

Assist with customer retention strategies.

Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

Communication and problem-solving skills.

Experience in customer service preferred.

Ability to handle high-stress situations calmly.

Bilingual Spanish preferred.

#J-18808-Ljbffr\n","Customer relations manager • McKinney, TX

Last updated: 9 hours ago

Benefits

Simple IRA

Bonus based on performa...",[545],{"_461":462,"_457":458,"_455":456,"_459":460,"_463":464},["B","3137608273"],"Work at SRS Distribution Inc","2 days ago","/jobs/3137608273-manager-associate-relations-engagement-bi-lingual","/jobs?keyword=SRS+Distribution+Inc",{"_438":437,"_442":552,"_473":474,"_465":528,"_251":553,"_449":554,"_436":437,"_113":555,"_440":202,"_441":202,"_475":474,"_451":202,"_452":556,"_434":558,"_476":535,"_439":120,"_490":559,"_481":560,"_492":555,"_493":487,"_495":537,"_497":498,"_499":561},["D",1774688400000],"A leading distribution company is seeking a Manager of Associate Relations / Engagement in McKinney, Texas. This role involves conducting investigations, developing team training, and enhancing employee engagement initiatives. Candidates should have over 10 years of experience in associate relations, be bilingual in English and Spanish, and possess strong leadership and analytical skills. The position offers a hybrid work model and competitive benefits including a 401(k) plan with a company match, and generous PTO options.\n#J-18808-Ljbffr\n","A leading distribution company is seeking a Manager of Associate Relations / Engagement in McKinney, Texas. This role involves conducting investiga...","Bilingual Associate Relations & Engagement Lead",[557],{"_461":462,"_457":458,"_455":456,"_459":460,"_463":464},["B","3041599699"],"8 days ago","/jobs/3041599699-bilingual-associate-relations-engagement-lead","/jobs?keyword=Bilingual+Associate+Relations+%26+Engagement+Lead",{"_438":437,"_442":563,"_473":474,"_465":564,"_251":565,"_449":566,"_436":437,"_113":567,"_440":202,"_441":202,"_475":474,"_451":202,"_452":568,"_434":574,"_476":575,"_439":120,"_490":491,"_481":576,"_492":567,"_493":577,"_495":578,"_497":579,"_499":580},["D",1775271600000],"Atlantic Health System","Workforce Relations Manager

Serve as point of contact for employee complaints, workplace conflicts, and policy interpretations for a specific location within Atlantic Health. Create investigation plans, conduct unbiased investigations into complaints and misconduct, including harassment, discrimination, retaliation, and unfair employment practices. Provide recommendations or mediation, aligning with legal standards and internal policy and processes.\nGuide leaders through complex employee situations (e.g. disciplinary actions). Provide consultative support on navigating sensitive conversations and decisions. Empower leadership to handle team member conflict within the scope of their role through valued advice. Approve disciplinary actions and religious accommodations\nMaintain detailed records of cases, investigation documents, and outcomes.\nFacilitate workforce relations training and other learning opportunities around employment law, respectful workplace practices, policy awareness and fair & consistent procedures for handling disciplinary action. Promote a culture of continuous learning and shared accountability. Stay current with applicable Human Resources-related laws, rules, and regulations.\nCollaborate with HR Business Partners, Compliance, and local & corporate Security, on investigatory matters that cross over, resolving inquiries to help support cohesive organizational functioning. Partner with Legal to escalate high-risk matters which pose a significant risk to the business and provide documentation supporting organizational decisions.\nEvaluate data from investigation cases to identify root causes and areas for organizational growth. Analyze workforce relations metrics to identify trends and make proactive recommendations, including policy improvements and risk mitigation. Identify ways to increase the effectiveness of the Workforce Relations team, processes, workflows, etc.\nBachelor's degree in a related field required. Helpful to have either PHR or SHRM-CP, however not required. 5+ years of Human Resources experience in a fast-paced environment. 3+ years conducting Employee Relations investigations, partnering with and coaching HRBPs and managers. Strong working knowledge of state and federal employment laws, including but not limited to Title VII, FMLA, ADA, FLSA. Proven ability to be an objective and trusted advisor for HR Business Partners, employees, and managers by building strong partnerships. Ability to consistently exhibit high levels of discretion, integrity, and confidentiality. Ability to work independently and with a sense of urgency. Effective problem-solving and decision-making skills and ability to influence others. Ability to resolve a wide range of issues in creative ways and comfortable working in 'gray' areas. Exceptional and consistent communication skills including effective listening, writing and presenting; ability to express thoughts in a clear and concise manner. Demonstrated experience learning and thriving in a constantly changing environment and to cultivate relationships across teams. Demonstrate empathy at all times especially when dealing with matters of diversity and inclusion. Proactive, Adaptable, Capable of assessing nuanced challenges independently. Ability to navigate complex situations with confidence, confidentiality and sound judgement. Excellent Communication Skills, Excels in managing challenging personalities with professionalism and diplomacy. Knowledge in employment law/labor regulations. Maintains composure in high stress situations. Ability to identify the root cause of issues and identify creative solutions. Detail Oriented, Organized, Analytical, Excellent interpersonal skills and ability to build trust.\nAt Atlantic Health System, our promise to our communities is; anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include: Morristown Medical Center, Morristown, NJ; Overlook Medical Center, Summit, NJ; Newton Medical Center, Newton, NJ; Chilton Medical Center, Pompton Plains, NJ; Hackettstown Medical Center, Hackettstown, NJ; Goryeb Children's Hospital, Morristown, NJ; CentraState Healthcare System, Freehold, NJ; Atlantic Home Care and Hospice; Atlantic Mobile Health; Atlantic Rehabilitation. We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners.\nWe have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades: 100 Best Companies to Work For and FORTUNE magazine for 15 years; Best Places to Work in Healthcare - Modern Healthcare; 150 Top Places to work in Healthcare - Becker's Healthcare; 100 Accountable Care Organizations to Know - Becker's Hospital Review; Best Employers for Workers over 50 - AARP; Gold-Level \"Well Workplace\": Wellness Council of America (WELCOA); One of the 100 Best Workplaces for \"Millennials\" Great Place to Work and FORTUNE magazine; One of the 20 Best Workplaces in Health Care: Great Place to Work and FORTUNE magazine; Official Health Care Partner of the New York Jets; NJ Sustainable Business.\nAtlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:\nTeam Member Benefits: Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members); Life & AD&D Insurance; Short-Term and Long-Term Disability (with options to supplement); 403(b) Retirement Plan: Employer match, additional non-elective contribution; PTO & Paid Sick Leave; Tuition Assistance, Advancement & Academic Advising; Parental, Adoption, Surrogacy Leave; Backup and On-Site Childcare; Well-Being Rewards; Employee Assistance Program (EAP); Fertility Benefits, Healthy Pregnancy Program; Flexible Spending & Commuter Accounts; Pet, Home & Auto, Identity Theft and Legal Insurance.\nNote: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.\nEEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.\nAtlantic Health System is at the forefront of medicine, setting standards for quality health care powered by a workforce of more than 18,000 team members and 4,800 affiliated physicians dedicated to building healthier communities, the system offers more than 400 sites of care, including eight award-winning medical centers. Specializing in cardiovascular care, cancer care, orthopedics, neuroscience, pediatrics, women's health and rehabilitation medicine. Atlantic Medical Group, comprised of 1,000 physicians and advanced practice providers, represents one of the largest multi-specialty practices in New Jersey and includes finance, legal, marketing, human resources, talent acquisition, ISS and more. Caring for our patients, our team members and the communities we serve is our central mission.\n","Workforce Relations Manager

Serve as point of contact for employee complaints, workplace conflicts, and policy interpretations for a speci...","Workforce Relations Consultant",[569],{"_461":462,"_457":570,"_455":571,"_459":572,"_463":573},"Summit","Summit, NJ, United States, 07902","NJ","07902",["B","3141974816"],"Work at Atlantic Health System","/jobs/3141974816-workforce-relations-consultant","Summit, NJ, United States","/jobs?keyword=Atlantic+Health+System","/jobs?location=Summit%2C+NJ%2C+United+States","/jobs?keyword=Workforce+Relations+Consultant",{"_438":437,"_442":582,"_473":474,"_465":583,"_251":584,"_449":585,"_436":437,"_113":586,"_440":202,"_441":202,"_475":474,"_451":202,"_452":587,"_434":593,"_476":594,"_439":120,"_490":595,"_481":596,"_492":586,"_493":597,"_495":598,"_497":599,"_499":600},["D",1775386800000],"Capital One","A leading financial services company is seeking a Manager, Associate Relations Investigator to investigate employment complaints and provide proactive recommendations. This remote role requires at least three years of experience in HR, Legal, or Risk Management and investigation. Candidates must demonstrate exceptional communication skills and the ability to navigate complex employee relations issues. Competitive salary range is $138,100 - $157,700, with performance-based incentives and comprehensive benefits offered.\n#J-18808-Ljbffr\n","A leading financial services company is seeking a Manager, Associate Relations Investigator to investigate employment complaints and provide proact...","Remote Manager, Associate Relations Investigator",[588],{"_461":462,"_457":589,"_455":590,"_459":591,"_463":592},"Des Moines","Des Moines, IA, United States, 50319","IA","50319",["B","3158179282"],"Work at Capital One","9 hours ago","/jobs/3158179282-remote-manager-associate-relations-investigator","Des Moines, IA, United States","/jobs?keyword=Capital+One","/jobs?location=Des+Moines%2C+IA%2C+United+States","/jobs?keyword=Remote+Manager%2C+Associate+Relations+Investigator","actionData","errors"]