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Sales Purchase Specialist--MEHDC5778820

Compunnel Inc., Chicago, IL, United States


Contract: 12 months contract (extension and perm possibility) Address : Rockford, IL Job Summary: We are seeking a detail-oriented and customer-focused professional to support daily sales operations. In this role, you will assist the sales team by processing orders, handling customer inquiries, and ensuring smooth communication between customers and internal teams. This position plays a key role in maintaining customer satisfaction and supporting overall sales performance.

Key Responsibilities:

Provide daily administrative support to the sales team

Process a high volume of sales orders via email and other systems

Handle inbound and outbound customer calls professionally

Respond to customer inquiries and resolve issues or complaints in a timely manner

Communicate customer feedback and concerns to the sales team

Check order status, pricing, and delivery updates for customers

Maintain accurate records of orders, customer interactions, and transactions

Prepare and share monthly sales and performance reports

Coordinate with internal teams to ensure timely order fulfillment

Support overall sales operations and ensure customer satisfaction

Job Requirements:

1–3 years of experience in

sales support, customer service, or administrative roles

Strong communication and interpersonal skills

Ability to handle high-volume tasks and multitask efficiently

Experience with order processing and customer interaction

Basic computer skills, including Microsoft Office (Excel, Word, Outlook)

Strong attention to detail and organizational skills

Ability to resolve customer issues in a professional and timely manner

Team player with a proactive and positive attitude

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