
Sales Associate
Five Below, New Bern, NC, United States
Five Below - 3561 ML King Jr Boulevard - Responsibilities: Greet and assist customers promptly; Understand and meet customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations; Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales; Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible; Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner