Inside Sales Representative

At PowerTech, we don't just maintain systems - we power progress. As a trusted provider of commercial, industrial, and residential maintenance, electrical, and generator services, we deliver reliable solutions that keep our customers up and running when it matters most. We're more than just a team. PowerTech is a power house of innovation and reliability, driven by a mission to provide top-tier support to those who depend on uninterrupted power. We're a fast-growing company founded by entrepreneurs who value grit, innovation, and growth and built on the belief that people matter: our clients, our community, and most importantly, our team. At PowerTech, your skills are recognized, your ideas are heard, and your work makes a real impact. Join us and help drive the future of power solutions.

What We Offer:

• Company-paid medical insurance to support your health and well-being.
• Comprehensive dental & vision coverage available.
• Generous paid time off to recharge and relax.
• Six paid holidays for work-life balance.
• 401(k) with 4% company match to invest in your future.
• A thriving company that values integrity, hard work, and pride in a job well done.
• Career growth through hands-on training, professional development, and advancement opportunities.
• A collaborative and supportive environment where teamwork and continuous learning are encouraged.

What You'll Do:

• Get to know our clients' goals and challenges and recommend tailored electrical solutions that align with their needs.
• Communicate clearly and efficiently by phone and email-providing quotes, pricing, and product information with accuracy and speed.
• Manage the entire order process from entry to billing to fulfillment including customer and vendor orders, backorders, and stock transfers.
• Build strong, lasting relationships with clients by ensuring a high level of service and support to encourage ongoing business.
• Partner with the team to create and execute strategies that meet or exceed sales goals by finding win-win outcomes for everyone involved.
• Collaborate across departments, especially logistics, to streamline the sales process and guarantee smooth order handling and delivery.
• Keep your finger on the pulse of industry trends so you can better understand and serve our customers' evolving needs.
• Take part in hands-on training to expand your knowledge of electrical products and applications and add value to the end user and strengthening your expertise.

Required:

• 3-5 years of experience in electrical sales or relevant product knowledge.
• A service-oriented mindset with a passion for helping customers succeed.
• Comfort with numbers and the ability to perform basic calculations.
• Solid time management and organizational skills with the ability to juggle multiple priorities without missing a beat.
• Great attention to detail and a proactive approach to solving problems.
• Proficiency with computers and typing; you're comfortable navigating digital tools and systems.
• Clear verbal communication skills and the ability to explain things effectively.
• Strong listening ability and verbal comprehension, whether over the phone, in-person, or on a video call.
• A high school diploma or equivalent; additional coursework or certifications are a plus.
• Employment is contingent upon successful completion of a MVR, background check and drug screening.
• Availability required Monday through Friday during regular business hours.

Behavioral Expectations:

• Consistently deliver stable, reliable, and high-quality work performance.
• Respond positively to feedback, instructions, and constructive criticism.
• Seek clarification when needed and proactively ask questions to overcome challenges.
• Keep supervisors informed of important developments and relevant updates.
• Use time efficiently and seek additional responsibilities when workload allows.
• Offer assistance to colleagues without being prompted.
• Operate with minimal supervision and demonstrate strong self-direction.
• Exhibit a results-driven mindset with a strong sense of ownership and accountability.
• Maintain dependable attendance and punctuality, including on-site presence as required.
• Communicate respectfully and constructively with supervisors, peers, and customers.
• Foster positive working relationships and collaborate effectively with team members.
• Embrace continuous learning, viewing both successes and failures as growth opportunities.
• Show initiative in developing skills and enhancing job performance.
• Demonstrate sound judgment in problem-solving and decision-making.
• Adapt readily to shifting priorities and changing environments.
• Contribute actively to achieving departmental and organizational goals.
• Show resilience and perseverance when faced with obstacles or setbacks.
• Take full accountability for actions, outcomes, and personal impact on results.
• Communicate clearly and knowledgeably about one's role and responsibilities.

Physical Requirements:

• Ability to sit and/or stand for extended periods throughout the workday.
• Ability to occasionally lift, carry, or move items up to 25 lbs (such as product samples or small packages).
• Frequent use of hands and fingers for typing, data entry, and handling documents or product materials.
• Ability to use a computer keyboard, mouse, and related technology for prolonged periods.
• Visual acuity to read printed materials and view information on a computer screen (close vision).
• Occasional walking, bending, or reaching within an office or warehouse environment.

PowerTech is committed to providing equal employment opportunities in an inclusive and respectful workplace. We make all employment decisions based on qualifications, merit, and business needs without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, marital or family status, age, veteran status, disability, genetic information, political affiliation, or any other characteristic protected by applicable laws. PowerTech is proud to foster a work environment that values diversity and prohibits discrimination or harassment of any kind.