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Parts Specialist

O'Reilly Automotive, Oelwein, IA, United States


O'Reilly Automotive - - Responsibilities: Greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise; Assist managers and/or installer service specialists in serving professional customers as needed and directed; Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee; Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions; Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)