Call Center Manager (P&C Insurance Sales)
InsureOne Insurance Services America LLC, Dallas, TX, United States
About Us:
InsureOne, a part of Confie-one of the largest privately owned insurance brokerages in the United States-has been serving clients for over 30 years, with a growing network of locations across the country.
Our team consists of local, knowledgeable insurance professionals who take pride in delivering exceptional service, competitive rates, and personalized coverage options. We are committed to building lasting relationships with our clients, providing a white-glove experience that prioritizes their individual needs.
Join the winning team at InsureOne, part of Confie, which has been ranked as #1 in Insurance Journal's annual Top 50 Personal Lines Agency for the tenth consecutive year in 2025.
What We Offer:
Pay Details:
The pay range for the Manager of Inbound Sales is $50,000 - $110,000+ / year + performance-based bonuses
Location:
The role will be based onsite at 11511 Luna Road Suite 500, Farmers Branch, TX , 75234
What You Will Do:
InsureOne is seeking a results-driven Property & Casualty Insurance leader to manage our Inbound Sales call center team in Farmers Branch. This role is responsible for driving revenue growth through team coaching, performance management, and sales execution. The Manager of Inbound Sales will lead strategic initiatives, improve lead conversion, and ensure a strong customer and team experience. You will also set and execute short- and long-term revenue goals while developing your team to meet sales expectations.
Key Attributes:
Preferred Attributes:
#PBU
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
InsureOne, a part of Confie-one of the largest privately owned insurance brokerages in the United States-has been serving clients for over 30 years, with a growing network of locations across the country.
Our team consists of local, knowledgeable insurance professionals who take pride in delivering exceptional service, competitive rates, and personalized coverage options. We are committed to building lasting relationships with our clients, providing a white-glove experience that prioritizes their individual needs.
Join the winning team at InsureOne, part of Confie, which has been ranked as #1 in Insurance Journal's annual Top 50 Personal Lines Agency for the tenth consecutive year in 2025.
What We Offer:
- Competitive pay with performance-based bonus opportunities
- Ongoing training and mentorship to support personal and professional growth
- Growth-oriented culture with internal promotion opportunities
- Comprehensive benefits package including medical, dental, vision, and life insurance
- 401(k) plan with competitive employer match to help you plan for the future
- Paid time off including holidays, vacation, and personal time
- Annual incentive trip for top performers
- Fitness perks with a corporate discount at 24-Hour Fitness to support a healthy lifestyle
- Employee Assistance Program offering confidential support for personal or professional challenges at no cost
- Extra perks including access to disability, hospital indemnity, critical illness, accident, and universal life insurance plans, as well as pet insurance
Pay Details:
The pay range for the Manager of Inbound Sales is $50,000 - $110,000+ / year + performance-based bonuses
Location:
The role will be based onsite at 11511 Luna Road Suite 500, Farmers Branch, TX , 75234
What You Will Do:
InsureOne is seeking a results-driven Property & Casualty Insurance leader to manage our Inbound Sales call center team in Farmers Branch. This role is responsible for driving revenue growth through team coaching, performance management, and sales execution. The Manager of Inbound Sales will lead strategic initiatives, improve lead conversion, and ensure a strong customer and team experience. You will also set and execute short- and long-term revenue goals while developing your team to meet sales expectations.
- Supervise the daily performance and productivity of the Inbound Sales team to ensure alignment with revenue goals and sales standards
- Drive business growth by coaching the team to convert inbound leads and educate customers on insurance products that meet their needs
- Mentor and develop team members to consistently achieve sales targets while delivering a positive customer experience
- Develop and execute strategic sales plans, monitoring key performance indicators to ensure consistent performance and goal attainment
- Address escalated sales-related issues with professionalism, ensuring timely and effective resolution that supports both customer satisfaction and sales outcomes
- Lead the execution of Branch Operational Excellence (BOE) standards to maintain high levels of compliance, efficiency, and performance across the sales team
Key Attributes:
- High school diploma or equivalent
- Active Property & Casualty license
- 3+ years of experience in P&C sales, preferably Personal and Commercial lines
- 3+ years of experience managing or leading a sales team
- Call Center experience
- Proven ability to generate new business, retain existing clients, and cross-sell insurance products
- Strong prospecting, lead generation, and closing skills
- Exceptional communication skills with the ability to influence and build relationships
- Detail-oriented with excellent organizational and time management skills
- Self-motivated and results-driven, with a focus on achieving sales targets
- Ability to work in a fast-paced environment while maintaining high service standards
Preferred Attributes:
- Bachelor's Degree
- Bilingual (Spanish/English)
- Experience Managing a call center team
- Experience handling multi-carrier, multi-state quoting preferred
#PBU
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.