Salesforce with AgentForce
Tata Consultancy Service Limited, New York, NY, United States
Must Have Technical/Functional Skills
Job Summary:
We are seeking a Salesforce Developer with experience in Agentforce and AI-driven automation within the Salesforce ecosystem. The ideal candidate will design, develop, and implement intelligent Salesforce solutions using Agentforce, Salesforce Einstein, and automation frameworks to enhance customer engagement, workflow efficiency, and enterprise productivity. The candidate should have strong experience in Salesforce development, AI agents, Apex, Lightning Web Components (LWC), integrations, and automation tools.
Roles & Responsibilities
Salesforce Development
Design, develop, and maintain custom Salesforce applications using Apex, Visualforce, and Lightning Web Components (LWC).
Implement scalable Salesforce solutions using standard and custom objects, workflows, and flows.
Ensure best practices in Salesforce development, testing, and deployment.
Agentforce Implementation
Design and configure Agentforce AI agents within Salesforce for automated workflows and customer interactions.
Build intelligent AI-powered assistants for sales, service, and operational workflows.
Integrate Agentforce with Salesforce Service Cloud, Sales Cloud, and Data Cloud.
Configure AI-driven decision engines and conversational workflows.
Automation & AI Integration
Implement Salesforce Einstein AI capabilities including predictions, recommendations, and automation.
Build agent-based workflows leveraging generative AI and prompt engineering.
Integrate external AI/LLM platforms with Salesforce via APIs and middleware.
Integrations
Develop and maintain REST/SOAP integrations between Salesforce and external systems.
Integrate Salesforce with enterprise platforms such as ERP, data platforms, and AI services.
DevOps & Deployment
Participate in CI/CD pipelines using tools like Git, Jenkins, Copado, or Gearset.
Support Salesforce deployments using SFDX and DevOps best practices.
Collaboration
Work closely with business stakeholders, product managers, and architects.
Translate business requirements into scalable Salesforce solutions.
Required Skills
Salesforce Expertise
8+ years of Salesforce development experience
Strong expertise in:
Apex
Lightning Web Components (LWC)
Visualforce
Salesforce Flows
Salesforce APIs
Agentforce Experience
Hands-on experience implementing Agentforce AI agents
Experience designing AI-driven workflows and agent automation Understanding of prompt design and conversational AI workflows
TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Con venience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range: $120,000 - $130,000 a year
Job Summary:
We are seeking a Salesforce Developer with experience in Agentforce and AI-driven automation within the Salesforce ecosystem. The ideal candidate will design, develop, and implement intelligent Salesforce solutions using Agentforce, Salesforce Einstein, and automation frameworks to enhance customer engagement, workflow efficiency, and enterprise productivity. The candidate should have strong experience in Salesforce development, AI agents, Apex, Lightning Web Components (LWC), integrations, and automation tools.
Roles & Responsibilities
Salesforce Development
Design, develop, and maintain custom Salesforce applications using Apex, Visualforce, and Lightning Web Components (LWC).
Implement scalable Salesforce solutions using standard and custom objects, workflows, and flows.
Ensure best practices in Salesforce development, testing, and deployment.
Agentforce Implementation
Design and configure Agentforce AI agents within Salesforce for automated workflows and customer interactions.
Build intelligent AI-powered assistants for sales, service, and operational workflows.
Integrate Agentforce with Salesforce Service Cloud, Sales Cloud, and Data Cloud.
Configure AI-driven decision engines and conversational workflows.
Automation & AI Integration
Implement Salesforce Einstein AI capabilities including predictions, recommendations, and automation.
Build agent-based workflows leveraging generative AI and prompt engineering.
Integrate external AI/LLM platforms with Salesforce via APIs and middleware.
Integrations
Develop and maintain REST/SOAP integrations between Salesforce and external systems.
Integrate Salesforce with enterprise platforms such as ERP, data platforms, and AI services.
DevOps & Deployment
Participate in CI/CD pipelines using tools like Git, Jenkins, Copado, or Gearset.
Support Salesforce deployments using SFDX and DevOps best practices.
Collaboration
Work closely with business stakeholders, product managers, and architects.
Translate business requirements into scalable Salesforce solutions.
Required Skills
Salesforce Expertise
8+ years of Salesforce development experience
Strong expertise in:
Apex
Lightning Web Components (LWC)
Visualforce
Salesforce Flows
Salesforce APIs
Agentforce Experience
Hands-on experience implementing Agentforce AI agents
Experience designing AI-driven workflows and agent automation Understanding of prompt design and conversational AI workflows
TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Con venience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range: $120,000 - $130,000 a year