Customer Service Representative
Unilock, Elkhorn, WI, United States
Customer Service Representative
Job Category: Sales & Marketing Requisition Number: CUSTO002196 Posted: March 24, 2026 Full-Time Rate: $20 USD per hour Location: Elkhorn, Wisconsin, Elkhorn, WI 53121, USA Job Details
Description
PAVE A BRIGHTER FUTURE FOR YOURSELF! Looking for a life-long career, with opportunities for advancement, and unmatched benefits packages? Unilock has been North America's premier manufacturer of concrete paving stones and retaining walls for almost 50 years. Unilock facilities are safe, and fully automated production facilities. Duties & Responsibilities Demonstrate a passion for excellence with respect to treating and caring for customers while having a can-do attitude and willingness to always help Highly developed sense of integrity and commitment to customer satisfaction, greeting by name, creating account ownership, being responsive and timely, and displaying a caring attitude Strong decision making and analytical abilities Assist wherever needed (a team player attitude) Ability to arrange and coordinate shipping/transfers when needed Strong detail-oriented and communication/listening skills Perform daily office responsibilities to maintain efficient operation of the office Ability to communicate clearly and professionally, both verbally and in writing Assist with completion of special projects Work well in a team environment as well as individually Requirements Must be enthusiastic, have a positive attitude with an outgoing personality Demonstrate excellent attention to detail while multi-tasking in a fast-paced environment Ability to perform basic math equations Exhibit professional and courteous etiquette in all situations What We Offer You Health Benefits - Effective 1st of the month following start date 401k Matching (after a year) Life Insurance, HSA & FSA plans Well-being Support Charitable Contribution Matching Paid Time Off Year-End Company-wide closure/paid time off Qualifications
Skills
Preferred
Attention to Detail
Advanced Communication
Intermediate Customer Service
Advanced Data Entry
Intermediate Microsoft Excel
Some Knowledge Microsoft Word
Some Knowledge Behaviors
Preferred
Enthusiastic
Shows intense and eager enjoyment and interest Dedicated
Devoted to a task or purpose with loyalty or integrity Detail Oriented
Capable of carrying out a given task with all details necessary to get the task done well Team Player
Works well as a member of a group Motivations
Preferred
Ability to Make an Impact
Inspired to perform well by the ability to contribute to the success of a project or the organization Self-Starter
Inspired to perform without outside help
Job Category: Sales & Marketing Requisition Number: CUSTO002196 Posted: March 24, 2026 Full-Time Rate: $20 USD per hour Location: Elkhorn, Wisconsin, Elkhorn, WI 53121, USA Job Details
Description
PAVE A BRIGHTER FUTURE FOR YOURSELF! Looking for a life-long career, with opportunities for advancement, and unmatched benefits packages? Unilock has been North America's premier manufacturer of concrete paving stones and retaining walls for almost 50 years. Unilock facilities are safe, and fully automated production facilities. Duties & Responsibilities Demonstrate a passion for excellence with respect to treating and caring for customers while having a can-do attitude and willingness to always help Highly developed sense of integrity and commitment to customer satisfaction, greeting by name, creating account ownership, being responsive and timely, and displaying a caring attitude Strong decision making and analytical abilities Assist wherever needed (a team player attitude) Ability to arrange and coordinate shipping/transfers when needed Strong detail-oriented and communication/listening skills Perform daily office responsibilities to maintain efficient operation of the office Ability to communicate clearly and professionally, both verbally and in writing Assist with completion of special projects Work well in a team environment as well as individually Requirements Must be enthusiastic, have a positive attitude with an outgoing personality Demonstrate excellent attention to detail while multi-tasking in a fast-paced environment Ability to perform basic math equations Exhibit professional and courteous etiquette in all situations What We Offer You Health Benefits - Effective 1st of the month following start date 401k Matching (after a year) Life Insurance, HSA & FSA plans Well-being Support Charitable Contribution Matching Paid Time Off Year-End Company-wide closure/paid time off Qualifications
Skills
Preferred
Attention to Detail
Advanced Communication
Intermediate Customer Service
Advanced Data Entry
Intermediate Microsoft Excel
Some Knowledge Microsoft Word
Some Knowledge Behaviors
Preferred
Enthusiastic
Shows intense and eager enjoyment and interest Dedicated
Devoted to a task or purpose with loyalty or integrity Detail Oriented
Capable of carrying out a given task with all details necessary to get the task done well Team Player
Works well as a member of a group Motivations
Preferred
Ability to Make an Impact
Inspired to perform well by the ability to contribute to the success of a project or the organization Self-Starter
Inspired to perform without outside help