Customer Service Representative
Bellows Plumbing, Heating, Cooling & Electrical, Santa Cruz, CA, United States
Customer Service Representative (CSR)
Bellows Plumbing, Heating, Cooling & Electrical is looking for a highly motivated, enthusiastic Customer Service Representative (CSR). The ideal candidate will possess excellent communication skills and provide outstanding service to our customers. Duties: Respond to customer inquiries via phone and email Provide information about products and services Assist customers with scheduling repairs/services Collects and data enters information accurately and efficiently Qualifications: High School Diploma or equivalent Excellent written and verbal communication skills Prior customer service or call center experience What You'll Love About Bellows
A family-owned business with 40+ years of history serving our community with pride and integrity. A culture rooted in respect, growth, and teamwork, where your voice matters. Generous PTO program and excellent benefits for full-time employees. A supportive environment that encourages continuous learning and professional development. Leaders who care about your success and celebrate wins together. A team that truly treats each other like family. What We'll Love About Working With You
You're passionate about delivering exceptional customer service and creating memorable experiences. You bring a positive, solution-oriented attitude to every call, every day. You're a great listener, clear communicator, and natural relationship builder. You thrive in a fast-paced, team-oriented environment, but also shine independently. You're detail-oriented, organized, and always looking for ways to improve. You share our belief that every customer, every call, and every teammate matters.
Bellows Plumbing, Heating, Cooling & Electrical is looking for a highly motivated, enthusiastic Customer Service Representative (CSR). The ideal candidate will possess excellent communication skills and provide outstanding service to our customers. Duties: Respond to customer inquiries via phone and email Provide information about products and services Assist customers with scheduling repairs/services Collects and data enters information accurately and efficiently Qualifications: High School Diploma or equivalent Excellent written and verbal communication skills Prior customer service or call center experience What You'll Love About Bellows
A family-owned business with 40+ years of history serving our community with pride and integrity. A culture rooted in respect, growth, and teamwork, where your voice matters. Generous PTO program and excellent benefits for full-time employees. A supportive environment that encourages continuous learning and professional development. Leaders who care about your success and celebrate wins together. A team that truly treats each other like family. What We'll Love About Working With You
You're passionate about delivering exceptional customer service and creating memorable experiences. You bring a positive, solution-oriented attitude to every call, every day. You're a great listener, clear communicator, and natural relationship builder. You thrive in a fast-paced, team-oriented environment, but also shine independently. You're detail-oriented, organized, and always looking for ways to improve. You share our belief that every customer, every call, and every teammate matters.