Customer Service Representative (Collision)
Key Collision Centers, Nashua, NH, United States
Customer Service Representative (CSR)
Key Collision
At Key Collision, we don't just hire employeeswe build careers. Our team is the foundation of everything we do, and we're proud of the strong, supportive culture we've created. If you're looking for a place where your work matters, your growth is supported, and your team has your back, you'll fit right in here. We believe in promoting from withinmany of our managers started in entry-level roles and grew with us. This isn't just a jobit's an opportunity to build something long-term. What You'll Do
You'll be the first point of contact for our customers, helping create a smooth, positive experience from start to finish. Greet customers and assist them with professionalism and care Answer phones and direct calls appropriately Schedule appointments and manage daily calendars Take and deliver accurate messages Handle incoming and outgoing mail Keep the office organized and running efficiently Monitor and order office supplies as needed Track orders and communicate with vendors Follow company processes and support the team wherever needed What We're Looking For
High school diploma or GED required 2+ years of office or administrative experience preferred Comfortable with computers and Microsoft Office Experience with office equipment (phones, copiers, etc.) Strong customer service and communication skills Organized, reliable, and detail-oriented Someone who takes pride in their work and enjoys being part of a team Why Key Collision?
Great insurance package Paid vacation 401(k) with company match Clean, organized shops with AC & heat (yes, it matters) A team-focused environment where you're valuednot just another number
Key Collision
At Key Collision, we don't just hire employeeswe build careers. Our team is the foundation of everything we do, and we're proud of the strong, supportive culture we've created. If you're looking for a place where your work matters, your growth is supported, and your team has your back, you'll fit right in here. We believe in promoting from withinmany of our managers started in entry-level roles and grew with us. This isn't just a jobit's an opportunity to build something long-term. What You'll Do
You'll be the first point of contact for our customers, helping create a smooth, positive experience from start to finish. Greet customers and assist them with professionalism and care Answer phones and direct calls appropriately Schedule appointments and manage daily calendars Take and deliver accurate messages Handle incoming and outgoing mail Keep the office organized and running efficiently Monitor and order office supplies as needed Track orders and communicate with vendors Follow company processes and support the team wherever needed What We're Looking For
High school diploma or GED required 2+ years of office or administrative experience preferred Comfortable with computers and Microsoft Office Experience with office equipment (phones, copiers, etc.) Strong customer service and communication skills Organized, reliable, and detail-oriented Someone who takes pride in their work and enjoys being part of a team Why Key Collision?
Great insurance package Paid vacation 401(k) with company match Clean, organized shops with AC & heat (yes, it matters) A team-focused environment where you're valuednot just another number