Customer Service Representative
Corps Team, Malvern, PA, United States
Customer Service Representative
Our client, a water technology provider, is seeking a Customer Service Representative for a 4+ month contract opportunity located in Malvern PA. This role is fully onsite. Key Responsibilities: Serve as the operational bridge between customers and internal teams Promptly handle customer inquiries (phone, email, etc.) and deliver excellent service Process, track, and document orders (from simple to complex projects) Coordinate order details, quotations, pricing, and shipping with relevant teams Resolve billing and order discrepancies; liaise with A/R and other functions Support the sales team with product documentation and customer insights Participate in internal process improvements and support cross-team collaboration Success Traits: Passion for customer interaction and problem-solving Highly organized, detail-oriented, and able to multitask in a fast-paced environment Effective communicator and collaborator Comfortable with Microsoft Office and (preferably) Salesforce/SAP/AS400/SCPQ Minimum Qualifications: High School diploma or equivalent 1+ years' experience in order management, customer service, or account management Data Entry and SAP 1 year Experience with billing, quoting, and related administrative tasks Must be knowledgeable in MS Office applications
Our client, a water technology provider, is seeking a Customer Service Representative for a 4+ month contract opportunity located in Malvern PA. This role is fully onsite. Key Responsibilities: Serve as the operational bridge between customers and internal teams Promptly handle customer inquiries (phone, email, etc.) and deliver excellent service Process, track, and document orders (from simple to complex projects) Coordinate order details, quotations, pricing, and shipping with relevant teams Resolve billing and order discrepancies; liaise with A/R and other functions Support the sales team with product documentation and customer insights Participate in internal process improvements and support cross-team collaboration Success Traits: Passion for customer interaction and problem-solving Highly organized, detail-oriented, and able to multitask in a fast-paced environment Effective communicator and collaborator Comfortable with Microsoft Office and (preferably) Salesforce/SAP/AS400/SCPQ Minimum Qualifications: High School diploma or equivalent 1+ years' experience in order management, customer service, or account management Data Entry and SAP 1 year Experience with billing, quoting, and related administrative tasks Must be knowledgeable in MS Office applications