Logo
job logo

Mortgage Servicing Specialist

CoVantage Credit Union, Menasha, WI, United States


Mortgage Servicing Specialist

Do you have an interest in learning about mortgages? Are you looking for a role that offers variety and the opportunity to make a meaningful impact in members' lives? If so, come join CoVantage Credit Union's Mortgage team as a full time Mortgage Servicing Specialist! We are a fun, flexible department and we want you on our team helping members live their mortgage dreams. This position will have the ability to sit in either our Antigo or DePere branches. As a CoVantage team member, you'll receive a 401k employer match of up to 200%, a bonus of annual salary up to 4%, a generous employer HSA contribution, and paid time off for community service. Job Duties: Serve as the primary contact for frontline staff with questions when processing secondary market payments Responsible for all aspects of mortgage loan servicing, including but not limited to, payment posting and research, escrow account functions, payoffs, and balancing the secondary market portfolio Ensure loans are properly disbursed, filing fees and other debts and/or credits are posted to the appropriate accounts and/or general ledger accounts Disburse payment of real estate property and private mortgage insurance for both in-house and secondary market loans from members' escrow accounts Answer member questions regarding credit union services and products in a professional manner Qualifications: High school diploma or equivalent Prior Mortgage experience or equivalent related experience Strong working knowledge of personal computers, Microsoft Office and Windows software Able to work accurately under pressure while maintaining above average accuracy and attention to detail Excellent written and verbal communication skills and the ability to work in direct, professional contact with a wide variety of people on a daily basis Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.