CRM Senior Consultant
RIT Solutions, Inc., New York, NY, United States
Title:
CRM Senior Consultant Location:
King of Prussia, PA - Hybrid (Tues-Thurs Onsite) Duration:
6 Month Contract Interview:
Video (Final may be onsite)
Role Overview Our client is seeking a CRM Senior Consultant to support and enhance Microsoft Dynamics 365 CRM systems, focusing on configuration, workflows, reporting, and user support to drive business efficiency and customer service.
Responsibilities & Qualifications
Serve as primary contact for CRM applications and integrations Configure and maintain Dynamics 365 CRM (workflows, dashboards, reports, security) Translate business requirements into CRM configurations and process improvements Build and manage reports, dashboards, and analytics for business users Troubleshoot and resolve CRM system issues and user requests Support user provisioning, training, and adoption of CRM tools Collaborate with business and IT teams to deliver enhancements and integrations Participate in system upgrades, testing, and ongoing platform optimization
Requirements
4+ years of experience working within a CRM environment (Dynamics 365 preferred) Strong experience with CRM configuration, workflows, and system administration Experience translating business requirements into technical CRM solutions Knowledge of SQL, data structures, and database relationships Familiarity with Office 365, SAP, and web-based integrations Strong troubleshooting, analytical, and problem-solving skills Excellent communication and stakeholder collaboration abilities Bachelor's degree or equivalent experience
CRM Senior Consultant Location:
King of Prussia, PA - Hybrid (Tues-Thurs Onsite) Duration:
6 Month Contract Interview:
Video (Final may be onsite)
Role Overview Our client is seeking a CRM Senior Consultant to support and enhance Microsoft Dynamics 365 CRM systems, focusing on configuration, workflows, reporting, and user support to drive business efficiency and customer service.
Responsibilities & Qualifications
Serve as primary contact for CRM applications and integrations Configure and maintain Dynamics 365 CRM (workflows, dashboards, reports, security) Translate business requirements into CRM configurations and process improvements Build and manage reports, dashboards, and analytics for business users Troubleshoot and resolve CRM system issues and user requests Support user provisioning, training, and adoption of CRM tools Collaborate with business and IT teams to deliver enhancements and integrations Participate in system upgrades, testing, and ongoing platform optimization
Requirements
4+ years of experience working within a CRM environment (Dynamics 365 preferred) Strong experience with CRM configuration, workflows, and system administration Experience translating business requirements into technical CRM solutions Knowledge of SQL, data structures, and database relationships Familiarity with Office 365, SAP, and web-based integrations Strong troubleshooting, analytical, and problem-solving skills Excellent communication and stakeholder collaboration abilities Bachelor's degree or equivalent experience