[{"_1":2,"_609":-5,"_610":-5},"loaderData",{"_3":4,"_429":430},"root",{"_5":6,"_13":14,"_402":403,"_415":416,"_426":-7,"_427":-5,"_428":-5},"honeypotInputProps",{"_7":8,"_9":10,"_11":12},"nameFieldName","name__confirm","validFromFieldName","from__confirm","encryptedValidFrom","hHASHyjZdeWePpenIj5hiu20Q5Oy7i+ScFcx2DxZPH/minpzyGqU2BQ=","board",{"_15":16,"_17":16,"_18":19,"_20":21,"_26":27,"_28":29,"_32":33,"_36":37,"_44":45,"_48":49,"_64":65,"_66":67,"_74":75,"_198":199,"_213":214,"_244":245,"_276":277,"_283":284,"_288":289,"_390":391,"_396":397},"name","Mediabistro","fullName","siteUrl","https://www.mediabistro.com","pages",{"_22":23,"_24":25},"home","/","jobs","/jobs","mainCss",":root{--background: white;--foreground: black;--card: oklch(1 0 0);--card-foreground: oklch(.25 .001 0);--popover: white;--popover-foreground: black;--primary: oklch(.59 .23 31.14);--primary-foreground: oklch(1 0 0);--secondary: oklch(.98 .001 0);--secondary-foreground: oklch(.25 .001 0);--muted: oklch(.97 0 0);--muted-foreground: oklch(.556 0 0);--accent: oklch(.96 0 0);--accent-foreground: oklch(.25 .001 0);--destructive: oklch(.65 .15 15);--border: oklch(.9 .001 0);--input: oklch(.9 .001 0);--ring: oklch(.7 .15 25);--chart-1: oklch(.7 .15 25);--chart-2: oklch(.7 .12 140);--chart-3: oklch(.75 .12 60);--chart-4: oklch(.45 .15 260);--chart-5: oklch(.2 .02 280);--sidebar: oklch(.98 .001 0);--sidebar-foreground: oklch(.25 .001 0);--sidebar-primary: oklch(.7 .15 25);--sidebar-primary-foreground: oklch(1 0 0);--sidebar-accent: oklch(.98 .001 0);--sidebar-accent-foreground: oklch(.25 .001 0);--sidebar-border: oklch(.9 .001 0);--sidebar-ring: oklch(.7 .15 25);--footer-background: oklch(.14 .07 288.16);--footer-foreground: oklch(1 0 0);--footer-border: oklch(.7 .15 25);--primary-surface: oklch(.59 .23 31.14)}.dark{--background: oklch(.14 .07 288.16);--foreground: oklch(1 0 0);--card: oklch(.29 .05 287.37);--card-foreground: oklch(1 0 0);--muted: oklch(.34 .02 255);--muted-foreground: oklch(.78 .01 255);--popover: oklch(.29 .05 287.37);--popover-foreground: oklch(1 0 0);--border: transparent;--primary-surface: oklch(1 0 0)}","sitemaps",[30,31],"https://www.mediabistro.com/sitemap.xml","https://www.mediabistro.com/jobs-sitemap.xml","analytics",{"_34":35},"gtmId","GTM-NVDRG7Q","favicon",{"_38":39,"_40":41,"_42":43},"faviconSvg","https://www.mediabistro.com/public/favicons/favicon.svg","appleTouch","https://www.mediabistro.com/public/favicons/apple-touch-icon.png","manifest","https://www.mediabistro.com/public/favicons/site.webmanifest","metaTags",{"_46":47},"ogImage","https://www.mediabistro.com/public/site-logos/mediabistro-og-2026.webp","social",{"_50":51,"_52":53,"_58":59,"_60":61,"_62":63},"facebook","https://www.facebook.com/mediabistro","twitter",{"_54":55,"_56":57},"handle","@mediabistro","url","https://twitter.com/mediabistro","linkedin","https://www.linkedin.com/company/mediabistro","youtube","https://www.youtube.com/channel/UCnoZvx8SmZOMA1XteQAVtMQ","instagram","https://www.instagram.com/mediabistro/","helpEmail","help@mediabistro.com","transactionalEmail",{"_68":69,"_70":71,"_72":73},"fromAddress","support@mediabistro.com","userPasswordResetTemplateId","d-0614cbe7ddf0404893e7c9f8208331d5","clientPasswordResetTemplateId","d-ff1301b464d1436685573e406e4c1674","header",{"_76":77,"_88":89},"logo",{"_78":79,"_80":81,"_82":83,"_84":85,"_86":87},"whiteLogo","https://www.mediabistro.com/public/site-logos/2025-mb-logo.svg","darkLogo","https://www.mediabistro.com/public/site-logos/2025-mb-logo-dark.svg","logoClasses","w-[210px] h-[50px] lg:mb-1","width",300,"height",64,"items",[90,143,171,189],{"_91":92,"_93":94,"_95":96},"type","mega-menu","text","Jobs","columns",[97,112,134],{"_88":98},[99,102,106,109],{"_91":100,"_93":101,"_56":25},"internal-link","Search Creative Jobs",{"_91":103,"_93":104,"_56":105},"link","Hot Jobs","/career-advice/get-hired/hot-jobs/",{"_91":100,"_93":107,"_56":108},"Remote Media Jobs","/jobs?keyword=media&remote=true",{"_91":100,"_93":110,"_56":111},"Create Job Alerts","/create-alert",{"_113":114,"_88":115},"title","Job Categories",[116,119,122,125,128,131],{"_91":100,"_93":117,"_56":118},"Creative & Design","/jobs?category=Creative+%26+Design",{"_91":100,"_93":120,"_56":121},"Marketing & Communications","/jobs?category=Marketing+%26+Communications",{"_91":100,"_93":123,"_56":124},"Operations & Strategy","/jobs?category=Operations+%26+Strategy",{"_91":100,"_93":126,"_56":127},"Production","/jobs?category=Production",{"_91":100,"_93":129,"_56":130},"Sales & Business Development","/jobs?category=Sales+%26+Business+Development",{"_91":100,"_93":132,"_56":133},"Writing & Editing","/jobs?category=Writing+%26+Editing",{"_113":135,"_88":136},"Quick Links",[137,139,142],{"_91":100,"_93":138,"_56":25},"Search All Jobs",{"_91":100,"_93":140,"_56":141},"Remote Jobs","/jobs?remote=true",{"_91":100,"_93":110,"_56":111},{"_91":144,"_93":145,"_88":146},"dropdown","Career Resources",[147,150,153,156,159,162,165,168],{"_91":103,"_93":148,"_56":149},"Career Advice & Articles","/career-advice/",{"_91":103,"_93":151,"_56":152},"Media Industry News","/media-news",{"_91":100,"_93":154,"_56":155},"Media Career Interviews","/media-career-interviews",{"_91":103,"_93":157,"_56":158},"Creative Tools","https://playbook.mediabistro.com/",{"_91":100,"_93":160,"_56":161},"Resume Writing Services","/resume-writing-services/",{"_91":103,"_93":163,"_56":164},"Interview Coaching","https://www.wizco.io/ava?utm_source=mediabistro&utm_medium=job_board&utm_campaign=ava_interview_coaching&utm_content=resources_nav",{"_91":100,"_93":166,"_56":167},"Job Market Insights","/trends",{"_91":103,"_93":169,"_56":170},"Member Profiles","/freelance-connect/browse/",{"_91":144,"_93":172,"_88":173},"Mediabistro Membership",[174,177,180,183,186],{"_91":103,"_93":175,"_56":176},"Membership Overview","/unlimited/",{"_91":103,"_93":178,"_56":179},"How to Pitch (Premium Tool)","/career-advice/go-freelance/how-to-pitch/",{"_91":103,"_93":181,"_56":182},"Editorial Calendars (Premium Access)","/mastheads/",{"_91":103,"_93":184,"_56":185},"Courses & Training Programs","/online-training-courses/",{"_91":103,"_93":187,"_56":188},"Membership FAQ","/unlimited/frequently-asked-questions/",{"_91":144,"_93":190,"_88":191},"Showcase",[192,195],{"_91":103,"_93":193,"_56":194},"Featured Creative Stories","/showcase",{"_91":103,"_93":196,"_56":197},"Submit your Story","/my-account/?account_tab=showcase","footer",{"_76":200,"_201":202,"_203":204,"_205":206,"_207":208,"_209":210,"_211":212},{"_78":79,"_80":81,"_82":83},"cta","","logoText","Find your next media job or showcase your creative talent","copyright","Copyright © 2026 Mediabistro","termsOfUse","/terms-of-use/","termsOfService","/terms-of-service","privacyPolicy","/privacy-policy/","styleGuide",{"_215":216,"_220":221},"images",[217,218,219],"/_static/mediabistro/mb-logo-268x268.webp","/_static/mediabistro/android-chrome-192x192.png","/_static/mediabistro/mediabistro-text-logo.webp","colors",[222,226,229,232,235,238,241],{"_15":223,"_224":225},"$primary-color","value","#339999",{"_15":227,"_224":228},"$primary-color-light","#1ab9b3",{"_15":230,"_224":231},"$dark-blue","#3c405d",{"_15":233,"_224":234},"$green","#2D7E7E",{"_15":236,"_224":237},"$grey","rgba(47, 47, 48, 0.93)",{"_15":239,"_224":240},"$darkgrey","rgba(44, 43, 45, 0.98)",{"_15":242,"_224":243},"$light-grey","#F3F3F4","jobsSearch",{"_246":247,"_254":255},"emptyMeta",[248,250],{"_113":249},"Media, Marketing & Creative Job Board | Journalism & Ad Jobs",{"_15":251,"_252":253},"description","content","The #1 job board for media, marketing, and communications professionals. Search career opportunities in advertising, public relations, journalism, and creative arts.","websiteSchema",[256],{"_257":258},"script:ld+json",{"_259":260,"_261":262,"_15":16,"_263":264,"_56":265,"_266":267},"@context","https://schema.org","@type","WebSite","alternateName","MB","https://mediabistro.com/jobs","potentialAction",{"_261":268,"_269":270,"_274":275},"SearchAction","target",{"_261":271,"_272":273},"EntryPoint","urlTemplate","https://mediabistro.com/jobs?keyword={keyword}","query-input","required name=keyword","hero",{"_113":278,"_279":280,"_201":281,"_93":282},"Find Your Next Media Job","subtitle","Discover creative opportunities at the world's leading media brands","Start Your Search","Search Media, Marketing & Creative Jobs","flags",{"_285":286,"_287":286},"extendedFilters",true,"weeklyNewsletter","postJobs",{"_290":291,"_276":296,"_299":300,"_301":302,"_283":306,"_310":311,"_323":324,"_329":330,"_334":335,"_350":351,"_353":354},"meta",[292,294],{"_113":293},"Post a Job | Hire Media, Marketing & Creative Talent - Mediabistro",{"_15":251,"_252":295},"Recruit qualified media and creative professionals on the #1 industry job board. Reach top talent in design, social media, advertising, and communications. Post a job today.",{"_113":297,"_279":298,"_251":202},"The #1 Job Board for Media, Marketing & Creative Talent","Skip the unqualified resumes. Reach journalism, publishing, and marketing pros who are ready to work.","unlimitedJobsEmail","clients@mediabistro.com","enterpriseCta",{"_93":303,"_304":305},"*Unlimited plan is for direct employers only. Hiring at scale, posting on behalf of clients, or distributing across job boards?","linkText","Contact us for custom volume pricing, multi-brand support, and programmatic distribution.",{"_307":286,"_308":286,"_309":286},"showMediaBoardSection","showRolesSection","showPlanIcon","mediaBoardSection",{"_113":312,"_279":313,"_251":314,"_315":316,"_321":322},"The #1 Destination for Media","and Creative Talent","Connect with top-tier full-time and freelance media professionals. Whether you are a leading publisher, a streaming service, or a growing brand, we deliver specialized talent you won't find on generalist job boards. Find your perfect match for:","bullets",[317,318,319,320],"News, Journalism & Book Publishing","Content Marketing, AI Prompt Engineering & Copywriting","Influencer Management, TV & Video Production","PR, Non-Profits & Education","imageAlt","Job seekers and featured job cards collage","rolesSection",{"_113":325,"_279":326,"_251":327,"_321":328},"Hire Remote and Local Talent","Across Every Media Vertical","Whether you are building an in-office team or seeking remote talent, access a specialized network of professionals in editorial, publishing, influencer marketing, and AI content strategy. Find candidates—from prompt engineers to production leads—who are ready to contribute from anywhere.","Media roles infographic","testimonialsSection",{"_113":331,"_279":332,"_251":333},"Trusted by Leading Media","and Creative Employers","See why top publishers, agencies, and brands rely on us to find exceptional talent.","testimonials",[336,342,346],{"_337":338,"_339":340,"_76":341},"company","Huffpost","quote","I love using Mediabistro for my harder to fill creative roles. Multimedia positions like photo editors, video producers, or even niche journalists yield great results. Other job boards don't always produce the specialized talent my hiring teams are looking for, and I feel like I can find that talent through Mediabistro.","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/huff-post-400x200.png",{"_337":343,"_339":344,"_76":345},"NBCUniversal","Mediabistro is valuable partner when it comes to finding top candidates in the media industry. Their team is extremely responsive, which makes the posting process quick and easy. They also offer great insight into branding company pages.","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/nbc-universal-400x200.png",{"_337":347,"_339":348,"_76":349},"The Taunton Press","What we like best about Mediabistro is the quality of targeted talent they deliver through their job board portal. We know we'll find the right type of talent for specialized positions that may be more challenging to fill. For almost fifteen years, Mediabistro has been our go-to resource for talent in the media/publishing space.","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/taunton-press-400x200.png","employersSection",{"_113":352,"_279":16},"Media and Creative Employers on","employerLogos",[355,357,360,363,366,369,372,375,378,381,384,387],{"_15":343,"_356":345},"image",{"_15":358,"_356":359},"Bloomberg","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/bloomberg-400x200.png",{"_15":361,"_356":362},"Meredith","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/meredith-400x200.png",{"_15":364,"_356":365},"Dotdash","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/dotdash-400x200.png",{"_15":367,"_356":368},"Penske Media Corporation","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/penske-media-corporation-400x200.png",{"_15":370,"_356":371},"Springer Nature","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/springer-nature-400x200.png",{"_15":373,"_356":374},"Penguin Random House","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/penguin-random-house-400x200.png",{"_15":376,"_356":377},"Fox Corporation","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/fox-corporation-400x200.png",{"_15":379,"_356":380},"Future","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/future-400x200.png",{"_15":382,"_356":383},"Hearst Television","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/hearst-television-400x200.png",{"_15":385,"_356":386},"Cox Enterprises","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/cox-enterprises-400x200.png",{"_15":388,"_356":389},"Leaf Group","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/leaf-group-400x200.png","createAlertMeta",[392,394],{"_113":393},"Create Job Alerts | Media, Marketing & Creative Job Alerts",{"_15":251,"_252":395},"Never miss an opportunity. Sign up for free email alerts and get the latest jobs in social media, graphic design, writing, and marketing delivered to your inbox.","jobsPortalSignupMeta",[398,400],{"_113":399},"Sign Up | Creative, Marketing & Media Job Search",{"_15":251,"_252":401},"Create your free profile to apply for jobs, upload your resume, and set job alerts. Join the leading career community for creative, marketing, and media professionals.","requestInfo",{"_404":405,"_410":19,"_411":412,"_413":414},"hints",{"_406":407,"_408":409},"theme","light","timeZone","UTC","origin","path","/jobs/3145093010-client-service-director","userPrefs",{"_406":407},"env",{"_417":418,"_419":420,"_421":422,"_423":424,"_425":19},"MODE","production","SENTRY_ENV","mediabistro","NEW_JOB_BOARD_SENTRY_DSN","https://235251e3654b447a82e934b7c2ce7c93@o4504103609303040.ingest.sentry.io/4504806528253952","SENTRY_RELEASE","9c40aeb4ce3434138730e648abb07151ee61de8b","WEBSITE_URL","user","toast","confettiId","routes/_public.jobs.$id",{"_431":432,"_432":433,"_502":503,"_521":437,"_522":437,"_523":524},"kind","job",{"_434":435,"_436":437,"_438":437,"_439":117,"_440":202,"_441":202,"_442":443,"_444":-7,"_113":445,"_251":446,"_447":448,"_449":450,"_451":202,"_452":453,"_465":466,"_467":202,"_468":202,"_469":202,"_56":470,"_471":202,"_472":202,"_473":474,"_475":474,"_476":477,"_478":437,"_479":480,"_481":412,"_482":483,"_484":485,"_486":487,"_491":492,"_493":445,"_494":488,"_495":202,"_496":497,"_498":499,"_500":501},"id",["B","3145093010"],"promoted",false,"remoteAllowed","category","duration","experienceLevel","publishedAt",["D",1775311200000],"indexedAt","Client Service Director","Here's what you'll bring to the role: A bachelor's degree with 6 years of client service or claims management experience, or a high school diploma/ GED with 11 years of relevant experience At least 4 years of supervisory experience A Life and Health

Client Service, Director, High School, Benefits, Service, Retail\n","descriptionText","Client Service Director Arthur J. Gallagher & Company Creative & Design Here's what you'll bring to the role: A bachelor's degree with 6 years of client service or claims management experience, or a high school diploma/ GED with 11 years of relevant experience At least 4 years of supervisory experience A Life and Health Client Service, Director, High School, Benefits, Service, Retail","shortDescription","Here's what you'll bring to the role: A bachelor's degree with 6 years of client service or claims management experience, or a high school diploma/...","location","locations",[454],{"_455":456,"_457":458,"_459":460,"_461":462,"_463":464},"formatted","Bellevue, WA, United States, 98009","city","Bellevue","state","WA","country","United States","postal_code","98009","companyName","Arthur J. Gallagher & Company","salaryMin","salaryMax","salaryDescription","https://us.thebigjobsite.com/redirectfeedjob?jobid=74743E376F452D39D7FA5433423D62C8&source=mediabistroxmlus&utm_source=mediabistroxmlus&jobSiteKey=F06D86FB140B22C786F7A1D8ED6842D2","companyDescription","companyWebsite","displayLogo","https://www.mediabistro.com/public/images/desk-100x50.webp","displayThumbnail","displayHeadline","Work at Arthur J. Gallagher & Company","isManualPosted","costPerClick",0.12,"displayUrl","fullUrl","https://www.mediabistro.com/jobs/3145093010-client-service-director","strippedDescription","Here's what you'll bring to the role: A bachelor's degree with 6 years of client service or claims management experience, or a high school diploma/ GED with 11 years of relevant experience At least 4 years of supervisory experience A Life and HealthClient Service, Director, High School, Benefits, Service, Retail\n","parsedLocation",{"_455":488,"_489":202,"_490":202,"_457":458,"_459":460,"_461":462,"_463":464},"Bellevue, WA, United States","street1","street2","displayPublishedAt","8 hours ago","shortTitle","shortLocation","level","searchCompanyPath","/jobs?keyword=Arthur+J.+Gallagher+%26+Company","searchLocationPath","/jobs?location=Bellevue%2C+WA%2C+United+States","searchTitlePath","/jobs?keyword=Client+Service+Director","featuredCompany",{"_434":504,"_15":505,"_506":437,"_76":507,"_508":509,"_251":510,"_451":511,"_512":-5,"_513":-5,"_514":-5,"_515":-5,"_516":517,"_518":519,"_473":507,"_481":520,"_475":507},211,"Mansueto Ventures","agency","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/109473.JPG","slug","mansueto-ventures-careers","

Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

","New York, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","hexCode","#080D0C","headline","Publisher of Inc. and Fast Company, empowering innovators and entrepreneurs.","/companies/mansueto-ventures-careers","hasJobSubmission","isSavedJob","similarJobs",[525,543,560,579,593],{"_438":437,"_442":526,"_473":474,"_465":527,"_251":528,"_449":529,"_436":437,"_113":530,"_440":202,"_441":202,"_475":474,"_451":202,"_452":531,"_434":536,"_476":537,"_439":129,"_491":538,"_481":539,"_493":530,"_494":534,"_496":540,"_498":541,"_500":542},["D",1774886400000],"Arthur J. Gallagher & Co. (AJG)","A global insurance and consulting company is seeking a Client Service Supervisor in Batavia, New York. In this role, you will lead a team of Client Service professionals, ensuring high-quality service and client satisfaction. The ideal candidate should have a Bachelor's degree with over 5 years of experience in client service or claims management, supervisory experience, and a Property and Casualty Insurance License. This position offers the opportunity to shape branch operations and enhance client relationships.\n#J-18808-Ljbffr\n","A global insurance and consulting company is seeking a Client Service Supervisor in Batavia, New York. In this role, you will lead a team of Client...","Client Service Leader - Small Business Insurance",[532],{"_461":462,"_457":533,"_455":534,"_459":535},"Batavia","Batavia, NY, United States","NY",["B","3073072067"],"Work at Arthur J. Gallagher & Co. (AJG)","5 days ago","/jobs/3073072067-client-service-leader-small-business-insurance","/jobs?keyword=Arthur+J.+Gallagher+%26+Co.+%28AJG%29","/jobs?location=Batavia%2C+NY%2C+United+States","/jobs?keyword=Client+Service+Leader+-+Small+Business+Insurance",{"_438":437,"_442":544,"_473":474,"_465":527,"_251":545,"_449":546,"_436":437,"_113":547,"_440":202,"_441":202,"_475":474,"_451":202,"_452":548,"_434":554,"_476":537,"_439":117,"_491":555,"_481":556,"_493":547,"_494":557,"_496":540,"_498":558,"_500":559},["D",1774932741000],"A leading benefit services firm in Boca Raton, Florida is seeking a Client Service Director to lead a team in delivering outstanding service to clients. This role is crucial in shaping client satisfaction and retention. Candidates should have significant experience in client service or claims management, with a strong emphasis on team leadership and operational excellence. Competitive compensation and benefits package offered with opportunities for career advancement.
#J-18808-Ljbffr","A leading benefit services firm in Boca Raton, Florida is seeking a Client Service Director to lead a team in delivering outstanding service to cli...","Client Service Director – Benefits & Experience",[549],{"_461":462,"_457":550,"_455":551,"_459":552,"_463":553},"Boca Raton","Boca Raton, FL, United States, 33481","FL","33481",["B","2421704938"],"4 days ago","/jobs/2421704938-client-service-director-benefits-experience","Boca Raton, FL, United States","/jobs?location=Boca+Raton%2C+FL%2C+United+States","/jobs?keyword=Client+Service+Director+%E2%80%93+Benefits+%26+Experience",{"_438":286,"_442":561,"_473":474,"_465":562,"_251":563,"_449":564,"_436":437,"_113":565,"_440":202,"_441":202,"_475":474,"_451":202,"_452":566,"_434":572,"_476":573,"_439":117,"_491":555,"_481":574,"_493":565,"_494":575,"_496":576,"_498":577,"_500":578},["D",1774933544000],"Gallagher","

Overview

Program Director position at Arthur J. Gallagher. This role is integral to managing insurance programs, overseeing staff, and ensuring exceptional client service. The Program Director will serve as the trusted advisor and relationship lead for our pooling and captive clients, supporting them with expert guidance, responsive service, and proactive claims and governance support.

This position may require periodic out-of-state travel (approximately 15%) and has the opportunity to be fully remote, with some travel throughout the year.

This role is budgeted between $85k-100k annually

How You\\'ll Make An Impact

As a Program Director, you will play a pivotal role in ensuring program excellence and high-touch customer service. Your responsibilities will include:

Client Stewardship: Serve as the go-to contact for all member needs, from onboarding to renewal.
Program Governance: Plan and attend board meetings, assist with meeting agendas, and present updates.
Claims & Risk Management: Liaise with TPA partners and elevate high-impact claims issues as needed.
Member Engagement: Travel regionally to visit members, review coverage, and conduct program reviews.
Operational Coordination: Collaborate with internal teams on billing, documents, coverage issuance, and compliance.

Key Responsibilities

Program Management: Administer and oversee insurance programs, including pools, captives, and JPAs.
Client Service: Respond to and fulfill client requests and inquiries, ensuring superior customer service.
Account Management: Perform account management duties as a primary responsibility.
Team Leadership: Oversee account managers and support staff in their day-to-day roles.
Renewals: Complete renewal processes on behalf of clients.
Consultation: Provide risk management and insurance consultation to members.
Vendor Management: Manage relationships with vendors such as actuaries, auditors, investment managers, and insurance brokers.
Governance Materials: Create board books and other governance materials; present at board meetings.

Position Objectives (First 12 Months)

Learn and Adapt: Gain a comprehensive understanding of how RPA administers programs, including reinsurance and excess insurance programs.
Training: Complete onboarding, new hire training, and familiarize yourself with Gallagher’s document management and filing processes.
Client Familiarization: Understand P&C accounts, programs, coverages, and websites.
Self-Sufficiency: By the end of 12 months, be able to service clients independently and manage assignments/projects effectively.

About You

Required :

Active P&C Insurance License.
Bachelor’s degree preferred.
5+ years of experience in P&C insurance, public risk pools, or nonprofit organizations. Working knowledge of commercial insurance products and coverages.
Strong communication, relationship management, and organizational skills.
Experience working with public boards, committees, or governance bodies.
Must be open to travel.

Preferred Attributes & Behaviors

Passion for public service and risk-sharing principles.
Strong problem-solving and time management abilities.
Ability to build rapport with a diverse range of stakeholders. Exhibit superior customer service skills.
Be a hard worker with strong attention to detail.
Be a self-starter who can take instructions and complete tasks independently.
Maintain a collaborative and humble approach to learning and growth.

Compensation And Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave

Other benefits include:

Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

#J-18808-Ljbffr","

Overview

Program Director position at Arthur J. Gallagher. This role is integral to managing insurance programs, overseeing...","Program Director",[567],{"_461":462,"_457":568,"_455":569,"_459":570,"_463":571},"San Diego","San Diego, CA, United States, 92189","CA","92189",["B","2255957500"],"Work at Gallagher","/jobs/2255957500-program-director","San Diego, CA, United States","/jobs?keyword=Gallagher","/jobs?location=San+Diego%2C+CA%2C+United+States","/jobs?keyword=Program+Director",{"_438":437,"_442":580,"_473":474,"_465":466,"_251":581,"_449":582,"_436":437,"_113":445,"_440":202,"_441":202,"_475":474,"_451":202,"_452":583,"_434":589,"_476":477,"_439":117,"_491":538,"_481":590,"_493":445,"_494":591,"_496":497,"_498":592,"_500":501},["D",1774908000000],"In this role, youll lead and inspire a team of Client Service Managers and Associates. Youll ensure high-quality service delivery that meets Gallaghers operational standards. By managing people and processes, youll help achieve productivity and p Client Service, Director, Service Manager, Benefits, Operations, Retail, Insurance, Client\n","In this role, youll lead and inspire a team of Client Service Managers and Associates. Youll ensure high-quality service delivery that meets Gallag...",[584],{"_461":462,"_457":585,"_455":586,"_459":587,"_463":588},"Kansas City","Kansas City, MO, United States, 64101","MO","64101",["B","3077147625"],"/jobs/3077147625-client-service-director","Kansas City, MO, United States","/jobs?location=Kansas+City%2C+MO%2C+United+States",{"_438":437,"_442":594,"_473":474,"_465":527,"_251":595,"_449":596,"_436":437,"_113":597,"_440":202,"_441":202,"_475":474,"_451":202,"_452":598,"_434":604,"_476":537,"_439":202,"_491":555,"_481":605,"_493":597,"_494":606,"_496":540,"_498":607,"_500":608},["D",1774932878000],"A leading insurance brokerage is seeking a Client Service Executive in Norwell, Massachusetts, responsible for managing and expanding client accounts. This role focuses on delivering high-quality service, driving revenue growth, and enhancing client satisfaction. Candidates should possess a Bachelor's degree with client service experience or a High School diploma/GED with significant experience. Strong communication skills and proficiency in Microsoft Office are essential. Benefits include competitive compensation and comprehensive healthcare plans.
#J-18808-Ljbffr","A leading insurance brokerage is seeking a Client Service Executive in Norwell, Massachusetts, responsible for managing and expanding client accoun...","Strategic Insurance Client Services Executive",[599],{"_461":462,"_457":600,"_455":601,"_459":602,"_463":603},"Norwell","Norwell, MA, United States, 02061","MA","02061",["B","2286332555"],"/jobs/2286332555-strategic-insurance-client-services-executive","Norwell, MA, United States","/jobs?location=Norwell%2C+MA%2C+United+States","/jobs?keyword=Strategic+Insurance+Client+Services+Executive","actionData","errors"]