Delinquency Solutions Specialist

A financial institution is seeking a Customer Solutions Advocate (Collections) in Grand Rapids. The role involves managing delinquent accounts, communicating with customers to identify solutions, and performing collections duties. Candidates should have previous experience in collections or customer service and possess strong communication and conflict management skills. Proficiency in Microsoft Office is also required. The position offers full-time hours and competitive salary, with a focus on creating a positive customer experience. #J-18808-Ljbffr