Delinquency Solutions Specialist

A financial institution located in Grand Rapids seeks a Customer Solutions Advocate (Collections) to support delinquent accounts while enhancing customer experiences. You will engage in communication with customers to find solutions for overdue payments, work independently in a fast-paced environment, and mentor peers. Ideal candidates should have a high school diploma, a year of customer-facing experience, and strong communication skills. Join a diverse team committed to great service and operational excellence. #J-18808-Ljbffr