Sales Call Center Representative (BDC) - Automotive
Burns Honda, Marlton, NJ, United States
Burns Honda is hiring a
high-performing Sales Call Center Representative (BDC)
to manage and convert a large volume of inbound and outbound opportunities.
This role is for professionals who know how to
control a call, build urgency, and lock appointments
- not just "answer questions".
If you've got experience, confidence, and a little competitive edge... you'll do very well here.
Compensation (NJ Pay Transparency Compliant)
Compensation Range: $50,000 – $75,000+ annually
Pay Structure: Base salary + performance bonuses + commission on appointments/shows/sales
Top performers consistently exceed $80,000+
What You'll Do
Handle high-volume inbound and outbound calls, texts, and emails
Set and confirm qualified appointments for the sales team
Follow a structured 14-day contact strategy with speed and consistency
Overcome objections and guide customers toward in-store visits
Maintain detailed and accurate CRM activity
Work closely with management to hit and exceed KPIs (appointments, show rate, sold rate)
What We're Looking For
REQUIRED:
Prior automotive BDC or high-volume call center sales experience
Spanish-speaking preferred (not required, but a major advantage)
Proven ability to hit or exceed performance metrics
Strong phone presence - confident, clear, and persuasive
Ability to multitask and stay organized in a fast-paced environment
Competitive mindset with a drive to win daily
Success in This Role Looks Like
Consistently hitting 40%+ appointment conversion
Maintaining 70%+ show rate
Driving measurable contribution to dealership sales
What We Offer
Ongoing training and coaching from high-level leadership
High lead volume = real earning potential
Benefits include: employer-sponsored medical, dental, and vision insurance; a 401(k) retirement plan with employer match; vacation and sick leave in accordance with company policy and applicable New Jersey law; and access to an Employee Assistance Program (EAP) offering mental health and personal support resources. Eligibility for certain benefits may be subject to time‑in‑service or other criteria. Additional compensation may include bonuses or incentives, depending on role and eligibility.
Most BDC roles want order‑takers. We want
closers on the phone .
If you're tired of putting in the work and not seeing the paycheck reflect it - this is your lane.
Apply Now Bring your experience. Bring your energy. We'll bring the opportunity.
#J-18808-Ljbffr
high-performing Sales Call Center Representative (BDC)
to manage and convert a large volume of inbound and outbound opportunities.
This role is for professionals who know how to
control a call, build urgency, and lock appointments
- not just "answer questions".
If you've got experience, confidence, and a little competitive edge... you'll do very well here.
Compensation (NJ Pay Transparency Compliant)
Compensation Range: $50,000 – $75,000+ annually
Pay Structure: Base salary + performance bonuses + commission on appointments/shows/sales
Top performers consistently exceed $80,000+
What You'll Do
Handle high-volume inbound and outbound calls, texts, and emails
Set and confirm qualified appointments for the sales team
Follow a structured 14-day contact strategy with speed and consistency
Overcome objections and guide customers toward in-store visits
Maintain detailed and accurate CRM activity
Work closely with management to hit and exceed KPIs (appointments, show rate, sold rate)
What We're Looking For
REQUIRED:
Prior automotive BDC or high-volume call center sales experience
Spanish-speaking preferred (not required, but a major advantage)
Proven ability to hit or exceed performance metrics
Strong phone presence - confident, clear, and persuasive
Ability to multitask and stay organized in a fast-paced environment
Competitive mindset with a drive to win daily
Success in This Role Looks Like
Consistently hitting 40%+ appointment conversion
Maintaining 70%+ show rate
Driving measurable contribution to dealership sales
What We Offer
Ongoing training and coaching from high-level leadership
High lead volume = real earning potential
Benefits include: employer-sponsored medical, dental, and vision insurance; a 401(k) retirement plan with employer match; vacation and sick leave in accordance with company policy and applicable New Jersey law; and access to an Employee Assistance Program (EAP) offering mental health and personal support resources. Eligibility for certain benefits may be subject to time‑in‑service or other criteria. Additional compensation may include bonuses or incentives, depending on role and eligibility.
Most BDC roles want order‑takers. We want
closers on the phone .
If you're tired of putting in the work and not seeing the paycheck reflect it - this is your lane.
Apply Now Bring your experience. Bring your energy. We'll bring the opportunity.
#J-18808-Ljbffr