IT Specialist Junior
Zachary Piper Solutions, Fort Dix, NJ, United States
Zachary Piper Solutions is seeking a
Junior IT Specialist
to support a company focused on delivering enterprise IT and end-user support services within the federal defense sector. This position is fully on-site at
Fort Dix, NJ . The
Junior IT Specialist
will provide Tier 1 end-user support to active‑duty personnel, ensuring mission‑critical systems remain operational in a secure environment. This role directly supports service members by keeping their technology reliable, secure, and ready for operational use.
Responsibilities
Providing Tier 1 help desk and end‑user support for physical IT devices in an on‑site environment
Troubleshooting hardware and software issues, including system reimaging and device configuration
Managing and resolving service requests through a Remedy‑based ticketing system
Supporting a two‑person Field Service Representative (FSR) team working directly with government officials
Qualifications
2+ years of experience with IT
Hands‑on experience with system reimaging, hardware troubleshooting, and software support
Familiarity with Remedy or similar IT service management (ITSM) tools
Active Secret Security Clearance
DoD 8570 IAT II Certification (Sec+ or equivalent)
One of the following Microsoft Fundamentals certification (MS900, AZ900, AI900, DP900, AB900, MB910, MB920, PL900, or SC900)
Compensation
Salary Range: $34.35/hr
Full Benefits Package: PTO, Paid Holidays, Medical, Dental, Vision, 401K, Tuition Reimbursement, Sick Leave as required by law
#J-18808-Ljbffr
Junior IT Specialist
to support a company focused on delivering enterprise IT and end-user support services within the federal defense sector. This position is fully on-site at
Fort Dix, NJ . The
Junior IT Specialist
will provide Tier 1 end-user support to active‑duty personnel, ensuring mission‑critical systems remain operational in a secure environment. This role directly supports service members by keeping their technology reliable, secure, and ready for operational use.
Responsibilities
Providing Tier 1 help desk and end‑user support for physical IT devices in an on‑site environment
Troubleshooting hardware and software issues, including system reimaging and device configuration
Managing and resolving service requests through a Remedy‑based ticketing system
Supporting a two‑person Field Service Representative (FSR) team working directly with government officials
Qualifications
2+ years of experience with IT
Hands‑on experience with system reimaging, hardware troubleshooting, and software support
Familiarity with Remedy or similar IT service management (ITSM) tools
Active Secret Security Clearance
DoD 8570 IAT II Certification (Sec+ or equivalent)
One of the following Microsoft Fundamentals certification (MS900, AZ900, AI900, DP900, AB900, MB910, MB920, PL900, or SC900)
Compensation
Salary Range: $34.35/hr
Full Benefits Package: PTO, Paid Holidays, Medical, Dental, Vision, 401K, Tuition Reimbursement, Sick Leave as required by law
#J-18808-Ljbffr