Director of PMO
Capital Credit Union, De Pere, WI, United States
Job Category
:
Information Technology Services
Requisition Number
:
DIREC002525
Posted : April 1, 2026 Full-Time On-site
Locations Showing 1 location
The Ridge Operations The Ridge Operations 1121 W Main Ave De Pere, WI 54115, USA
The Ridge Operations The Ridge Operations 1121 W Main Ave De Pere, WI 54115, USA
Upholds the Credit Unions mission of “We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve” by providing enterprise leadership for project, program, and portfolio management across the Credit Union. This role is responsible for establishing PMO strategy, governing prioritization, developing PMO capabilities, and ensuring projects deliver measurable business value aligned to organizational strategy.
The Director serves as a strategic partner to executive leadership, enabling informed decision-making through effective portfolio governance, resource management, change leadership, and performance transparency. This role leads and develops PMO leaders and project professionals while continuously maturing delivery practices across the organization.
Define and evolve the PMO’s enterprise vision, strategy, operating model, and maturity roadmap aligned with Credit Union strategic objectives.
Lead enterprise portfolio governance, including project intake, prioritization, investment balancing, capacity planning, and benefits realization.
Provide strategic advisory input to executive leadership regarding delivery risk, capacity constraints, funding tradeoffs, and sequencing of initiatives.
Own portfolio-level budget planning, forecasting, and financial accountability, ensuring investments deliver expected business outcomes.
Establish criteria for initiating, pausing, or terminating initiatives based on performance, risk, and strategic alignment.
PMO Operations & Performance Management
Provide executive leadership and accountability for PMO performance, delivery outcomes, and overall project success rates.
Establish and maintain PMO governance frameworks, standards, methodologies, and performance metrics.
Ensure consistent application of organizational change management practices across major initiatives.
Lead, coach, and develop portfolio and project managers, fostering a high-performing delivery culture.
Set performance expectations, conduct evaluations, and manage compensation actions for PMO leadership and staff.
Stakeholder Collaboration & Engagement
Partner with executives, business leaders, and stakeholders to understand strategic priorities and translate them into executable delivery plans.
Lead and facilitate Steering Committee and executive governance forums, ensuring clarity, transparency, and actionable decision-making.
Proactively communicate portfolio health, delivery risks, interdependencies, and mitigation strategies.
Reporting, Governance & Transparency
Define and oversee portfolio, program, and project-level metrics and KPIs that measure outcomes, value, and performance.
Ensure executive dashboards provide clear insight into investment health, capacity usage, delivery risk, and benefits realization.
Drive adoption and consistent use of PPM tools, reporting standards, and governance processes across the enterprise.
Necessary Experience and Qualifications
Education
Bachelor’s degree in Business, Information Systems, or related field required.
Experience
6+ years of progressive experience in portfolio, program, and project management preferably within the financial institution industry.
3+ years of leadership managing senior project professionals.
Required Qualifications
Demonstrated ability to develop and translate enterprise-wide wide strategy into clear, actionable plans. Exceptional ability to communicate complex concepts with clarity, precision, and confidence to senior leadership, boards, and key stakeholders. Adept at influencing decision- making, gaining alignment across diverse viewpoints, and shaping discussions that lead to meaningful business outcomes.
Deep experience evaluating, prioritizing, and managing a portfolio of initiatives to maximize financial and strategic value. Skilled in budget oversight, cost benefit analysis, resource optimization, and investment governance to ensure disciplined, benefit analysis, resource optimization, and investment governance to ensure disciplined, value decision driven decision making.
Proven success leading transformative change by fostering alignment, mitigating resistance, and building organizational readiness.
Strong leadership in developing high performing performing teams through coaching, mentorship, clear expectations, and accountability.
Ability to make informed decisions while balancing opportunity, impact, and enterprise risk while ensuring compliance, operational integrity, and long term sustainability.
Expertise in designing, implementing, and maturing governance structures that improve transparency, accountability, and decision quality.
Desired Qualifications
Project Management Professional (PMP)® or equivalent preferred.
Agile or change management certifications preferred.
Expert-level knowledge of project and change management and associated methodologies, techniques, processes, and approaches.
Exceptional analytical, strategic, planning, organization, and time management skills to effectively execute project plans and budgets within the context of the overall big picture.
Excellent decision-making skills with the ability to negotiate and balance decisions and manage competing priorities across multiple functional areas.
Excellent facilitation and issue resolution skills.
Credibility as a senior-level project leader.
Experience providing work direction and leadership to people and teams in a management role.
Work Environment and Physical Requirements
Office environment with moderate to high level of noise.
Frequent use of telephone, copier, computer, fax machine, and other office machines.
Prolonged sitting or standing, and ability to stay in one place or work in a confined area for extended periods.
Frequent mental and visual concentration.
Ability to concentrate and pay close attention to detail for over 90 percent of work time. Some work to be performed outside of normal business hours.
Minimal lifting of up to 25 pounds.
While performing the duties of this job, the employee is regularly required to be independently mobile.
Required to interact with a computer and communicate with peers and co-workers.
The above statements are intended to describe the general nature and level of the work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, or requirements.
Capital Credit Union is an Equal Opportunity Employer. We participate in E-Verify. Click the Learn more about Capital Credit Union link below for more information, as well as information on employee rights under the Family Medical Leave Act and the Employee Polygraph Protection Act.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
:
Information Technology Services
Requisition Number
:
DIREC002525
Posted : April 1, 2026 Full-Time On-site
Locations Showing 1 location
The Ridge Operations The Ridge Operations 1121 W Main Ave De Pere, WI 54115, USA
The Ridge Operations The Ridge Operations 1121 W Main Ave De Pere, WI 54115, USA
Upholds the Credit Unions mission of “We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve” by providing enterprise leadership for project, program, and portfolio management across the Credit Union. This role is responsible for establishing PMO strategy, governing prioritization, developing PMO capabilities, and ensuring projects deliver measurable business value aligned to organizational strategy.
The Director serves as a strategic partner to executive leadership, enabling informed decision-making through effective portfolio governance, resource management, change leadership, and performance transparency. This role leads and develops PMO leaders and project professionals while continuously maturing delivery practices across the organization.
Define and evolve the PMO’s enterprise vision, strategy, operating model, and maturity roadmap aligned with Credit Union strategic objectives.
Lead enterprise portfolio governance, including project intake, prioritization, investment balancing, capacity planning, and benefits realization.
Provide strategic advisory input to executive leadership regarding delivery risk, capacity constraints, funding tradeoffs, and sequencing of initiatives.
Own portfolio-level budget planning, forecasting, and financial accountability, ensuring investments deliver expected business outcomes.
Establish criteria for initiating, pausing, or terminating initiatives based on performance, risk, and strategic alignment.
PMO Operations & Performance Management
Provide executive leadership and accountability for PMO performance, delivery outcomes, and overall project success rates.
Establish and maintain PMO governance frameworks, standards, methodologies, and performance metrics.
Ensure consistent application of organizational change management practices across major initiatives.
Lead, coach, and develop portfolio and project managers, fostering a high-performing delivery culture.
Set performance expectations, conduct evaluations, and manage compensation actions for PMO leadership and staff.
Stakeholder Collaboration & Engagement
Partner with executives, business leaders, and stakeholders to understand strategic priorities and translate them into executable delivery plans.
Lead and facilitate Steering Committee and executive governance forums, ensuring clarity, transparency, and actionable decision-making.
Proactively communicate portfolio health, delivery risks, interdependencies, and mitigation strategies.
Reporting, Governance & Transparency
Define and oversee portfolio, program, and project-level metrics and KPIs that measure outcomes, value, and performance.
Ensure executive dashboards provide clear insight into investment health, capacity usage, delivery risk, and benefits realization.
Drive adoption and consistent use of PPM tools, reporting standards, and governance processes across the enterprise.
Necessary Experience and Qualifications
Education
Bachelor’s degree in Business, Information Systems, or related field required.
Experience
6+ years of progressive experience in portfolio, program, and project management preferably within the financial institution industry.
3+ years of leadership managing senior project professionals.
Required Qualifications
Demonstrated ability to develop and translate enterprise-wide wide strategy into clear, actionable plans. Exceptional ability to communicate complex concepts with clarity, precision, and confidence to senior leadership, boards, and key stakeholders. Adept at influencing decision- making, gaining alignment across diverse viewpoints, and shaping discussions that lead to meaningful business outcomes.
Deep experience evaluating, prioritizing, and managing a portfolio of initiatives to maximize financial and strategic value. Skilled in budget oversight, cost benefit analysis, resource optimization, and investment governance to ensure disciplined, benefit analysis, resource optimization, and investment governance to ensure disciplined, value decision driven decision making.
Proven success leading transformative change by fostering alignment, mitigating resistance, and building organizational readiness.
Strong leadership in developing high performing performing teams through coaching, mentorship, clear expectations, and accountability.
Ability to make informed decisions while balancing opportunity, impact, and enterprise risk while ensuring compliance, operational integrity, and long term sustainability.
Expertise in designing, implementing, and maturing governance structures that improve transparency, accountability, and decision quality.
Desired Qualifications
Project Management Professional (PMP)® or equivalent preferred.
Agile or change management certifications preferred.
Expert-level knowledge of project and change management and associated methodologies, techniques, processes, and approaches.
Exceptional analytical, strategic, planning, organization, and time management skills to effectively execute project plans and budgets within the context of the overall big picture.
Excellent decision-making skills with the ability to negotiate and balance decisions and manage competing priorities across multiple functional areas.
Excellent facilitation and issue resolution skills.
Credibility as a senior-level project leader.
Experience providing work direction and leadership to people and teams in a management role.
Work Environment and Physical Requirements
Office environment with moderate to high level of noise.
Frequent use of telephone, copier, computer, fax machine, and other office machines.
Prolonged sitting or standing, and ability to stay in one place or work in a confined area for extended periods.
Frequent mental and visual concentration.
Ability to concentrate and pay close attention to detail for over 90 percent of work time. Some work to be performed outside of normal business hours.
Minimal lifting of up to 25 pounds.
While performing the duties of this job, the employee is regularly required to be independently mobile.
Required to interact with a computer and communicate with peers and co-workers.
The above statements are intended to describe the general nature and level of the work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, or requirements.
Capital Credit Union is an Equal Opportunity Employer. We participate in E-Verify. Click the Learn more about Capital Credit Union link below for more information, as well as information on employee rights under the Family Medical Leave Act and the Employee Polygraph Protection Act.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr