Central Office_Specialist II, IT Liaison (Asset Management) 2025-2026
DeKalb County School District, Decatur, GA, United States
The DeKalb County School District is seeking an experienced and professional
Specialist II, IT Liaison .
Salary Grade/Schedule: Unified 122.
Salary Schedules: Click Here
The material contained herein is subject to change. All open positions offered by the DeKalb County School District are subject to specific job requirements. The DeKalb County School District is an equal opportunity employer, and all hiring decisions are subject to federal, state, and local employment laws and regulations.
Title: Specialist II, IT Liaison Performs basic technical tasks to provide technical support and training for network software and hardware. Monitors software interfaces for copiers and printers and oversees asset management and Google Console for Chromebooks. Handle add/move/change requests, resolve user incidents and support district-wide Chromebook users. Perform duties under moderate supervision as an intermediate-level individual contributor.
Essential Job Duties
Completes routine and sometimes more robust tasks as assigned in a timely manner.
Interfaces with Lexmark software to handle ticket closure processes and provides first-level technical support for network, hardware, and software issues.
Handles district Chromebooks by pushing and pulling applications, whitelisting and blacklisting websites, and providing specialized support for mobile devices via Mobile Device Management systems.
Troubleshoots and configures various network software applications as required.
Configures hardware for wireless network access and assists with mobile device connectivity issues within the wireless network framework.
Collaborates with other departments to clarify information needs and ensures data accuracy in reports generated across various functions, including student account management.
Follows established standard operating procedures and systems to accomplish tasks.
Performs additional duties as assigned.
Qualifications
Associate's Degree in Computer Science, Information Technology, or a closely related area is required.
Minimum three (3) years of network server hardware/software maintenance or closely related experience is required.
A+, N+ certification required.
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Specialist II, IT Liaison .
Salary Grade/Schedule: Unified 122.
Salary Schedules: Click Here
The material contained herein is subject to change. All open positions offered by the DeKalb County School District are subject to specific job requirements. The DeKalb County School District is an equal opportunity employer, and all hiring decisions are subject to federal, state, and local employment laws and regulations.
Title: Specialist II, IT Liaison Performs basic technical tasks to provide technical support and training for network software and hardware. Monitors software interfaces for copiers and printers and oversees asset management and Google Console for Chromebooks. Handle add/move/change requests, resolve user incidents and support district-wide Chromebook users. Perform duties under moderate supervision as an intermediate-level individual contributor.
Essential Job Duties
Completes routine and sometimes more robust tasks as assigned in a timely manner.
Interfaces with Lexmark software to handle ticket closure processes and provides first-level technical support for network, hardware, and software issues.
Handles district Chromebooks by pushing and pulling applications, whitelisting and blacklisting websites, and providing specialized support for mobile devices via Mobile Device Management systems.
Troubleshoots and configures various network software applications as required.
Configures hardware for wireless network access and assists with mobile device connectivity issues within the wireless network framework.
Collaborates with other departments to clarify information needs and ensures data accuracy in reports generated across various functions, including student account management.
Follows established standard operating procedures and systems to accomplish tasks.
Performs additional duties as assigned.
Qualifications
Associate's Degree in Computer Science, Information Technology, or a closely related area is required.
Minimum three (3) years of network server hardware/software maintenance or closely related experience is required.
A+, N+ certification required.
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