Service Desk Analyst
Thunderhawk Technology Partners, Glendale, CA, United States
We are looking for candidates who can handle high-volume support in a fast-paced environment.
Key Responsibilities
Basic PC/laptop troubleshooting (Windows)
Microsoft 365 support (Outlook, Teams)
User onboarding and access provisioning
Ticket handling and escalation
Required Experience
Entry-level IT candidates (0–2 year's experience)
Candidates with help desk internships
Strong customer service backgrounds (call center, retail) with basic technical aptitude
Reliability and ability to work onsite daily
#J-18808-Ljbffr
Key Responsibilities
Basic PC/laptop troubleshooting (Windows)
Microsoft 365 support (Outlook, Teams)
User onboarding and access provisioning
Ticket handling and escalation
Required Experience
Entry-level IT candidates (0–2 year's experience)
Candidates with help desk internships
Strong customer service backgrounds (call center, retail) with basic technical aptitude
Reliability and ability to work onsite daily
#J-18808-Ljbffr