Sales / Customer Service Representative
TWO MEN AND A TRUCK®, Farmington Hills, MI, United States
TWO MEN AND A TRUCK®
Job Type:
Full-Time Schedule:
Monday–Friday 8:30 AM – 5:00 PM | Every Other Saturday 8:00 AM – 12:00 PM Location:
Farmington Hills, Michigan (In-Person) Annual earnings:
$35,000 - $55,000 per year
Why You'll Love This Job TWO MEN AND A TRUCK® is NOW HIRING a Customer Service Representative to join our inbound sales team! If you're a people-person who loves helping customers, closing sales without cold calling, and being financially rewarded for your results, this role was built for you. Every lead comes to you. No cold calling. No door knocking. Just real conversations with real customers who already need our help.
Compensation Structure
Base Salary: $35,000/year
Commission: 0.75% on all personal sales
Select Product Commission: Up to 7.5% on high-value products
Monthly Performance Bonuses for hitting key goals
Customer Satisfaction Bonuses for delivering great experiences
Top Performers regularly earn $55,000+ per year
What We Offer
All inbound sales leads, NO cold calling
120 hours PTO yearly - awarded on Day 1
6 Paid Holidays
3 Earned Sick Days
Health Insurance - 50% employer-paid
Dental & Vision at group discount rates
401(k) retirement plan
Hands‑on training and ongoing professional development
Fun, supportive, team‑driven workplace culture
What You’ll Do
Deliver outstanding customer service on every inbound call and online inquiry
Recommend moving services and products based on customer needs, cost, and availability
Provide accurate moving estimates and schedule moves using proprietary software
Handle customer concerns with professionalism, patience, and solution‑oriented thinking
Prepare move‑related documents and follow up to ensure customer satisfaction
What We’re Looking For
1+ year of sales and/or customer service experience
Inbound sales, call center, retail sales, or other sales‑driven experience preferred
Friendly, courteous, and genuinely helpful communication style
Strong active listening skills
Motivated by goals - you want to hit targets and exceed them
Excellent organizational and time‑management abilities
Confident initiating customer conversations and comfortable asking for the sale
Detail‑oriented with strong data‑entry accuracy
Adaptable in a fast‑paced, dynamic environment
Team player who thrives working with diverse people and personalities
Basic computer and keyboarding proficiency
Must pass a pre‑employment background check and drug screen
About TWO MEN AND A TRUCK® TWO MEN AND A TRUCK® is the largest franchised moving company in North America. We're proud of our culture, our people, and our commitment to being an Equal Opportunity Employer. We actively seek out team members with different backgrounds and experiences.
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Oakland Southwest, MI. The employer at this location is OC Logistics.
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Full-Time Schedule:
Monday–Friday 8:30 AM – 5:00 PM | Every Other Saturday 8:00 AM – 12:00 PM Location:
Farmington Hills, Michigan (In-Person) Annual earnings:
$35,000 - $55,000 per year
Why You'll Love This Job TWO MEN AND A TRUCK® is NOW HIRING a Customer Service Representative to join our inbound sales team! If you're a people-person who loves helping customers, closing sales without cold calling, and being financially rewarded for your results, this role was built for you. Every lead comes to you. No cold calling. No door knocking. Just real conversations with real customers who already need our help.
Compensation Structure
Base Salary: $35,000/year
Commission: 0.75% on all personal sales
Select Product Commission: Up to 7.5% on high-value products
Monthly Performance Bonuses for hitting key goals
Customer Satisfaction Bonuses for delivering great experiences
Top Performers regularly earn $55,000+ per year
What We Offer
All inbound sales leads, NO cold calling
120 hours PTO yearly - awarded on Day 1
6 Paid Holidays
3 Earned Sick Days
Health Insurance - 50% employer-paid
Dental & Vision at group discount rates
401(k) retirement plan
Hands‑on training and ongoing professional development
Fun, supportive, team‑driven workplace culture
What You’ll Do
Deliver outstanding customer service on every inbound call and online inquiry
Recommend moving services and products based on customer needs, cost, and availability
Provide accurate moving estimates and schedule moves using proprietary software
Handle customer concerns with professionalism, patience, and solution‑oriented thinking
Prepare move‑related documents and follow up to ensure customer satisfaction
What We’re Looking For
1+ year of sales and/or customer service experience
Inbound sales, call center, retail sales, or other sales‑driven experience preferred
Friendly, courteous, and genuinely helpful communication style
Strong active listening skills
Motivated by goals - you want to hit targets and exceed them
Excellent organizational and time‑management abilities
Confident initiating customer conversations and comfortable asking for the sale
Detail‑oriented with strong data‑entry accuracy
Adaptable in a fast‑paced, dynamic environment
Team player who thrives working with diverse people and personalities
Basic computer and keyboarding proficiency
Must pass a pre‑employment background check and drug screen
About TWO MEN AND A TRUCK® TWO MEN AND A TRUCK® is the largest franchised moving company in North America. We're proud of our culture, our people, and our commitment to being an Equal Opportunity Employer. We actively seek out team members with different backgrounds and experiences.
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Oakland Southwest, MI. The employer at this location is OC Logistics.
#J-18808-Ljbffr