Technical Service Representative
The Quick USA, Inc, Torrance, CA, United States
$65K - 68K
Position Technical Service Representative
Summary A Japanese equipment manufacturing company is seeking a bilingual (Japanese/English) Technical Service Representative. We welcome applicants with a background in electrical or mechanical engineering and experience in on-site equipment repair and maintenance.
Essential Duties
Work with Engineering and Production teams to solve technical issues.
Ability to understand technical documents, procedures, and flowcharts.
Perform repairs and preventative maintenance (calibration, system checks).
Provide technical support via phone and on-site visits.
Accurately complete service reports and QA documentation.
Understand customer needs and assist the sales team with technical questions.
Maintain tools, equipment, and parts inventory.
Follow company policies and Quality Management System requirements.
Communicate service updates to account managers.
Travel as needed (some overnight stays may be required).
Working Hours & Working Style Monday - Friday; 9:00 - 17:30
On-Site
Working Location Torrance, CA
Salary/Benefits $68K - 70K
Medical, Dental, Vision Insurance Plan
401K with company match
Paid vacation
Sick leave
Annual Performance-Based Bonus Based on performance
Bonus payments are not guaranteed.
Gas stipends etc.
Holidays Saturdays, Sundays, major US Holidays
Qualifications
Minimum 3 years of relevant experience in mechanical engineering within the machinery department.
Business-level English required; Japanese language skills are a strong plus.
Proficient in basic PC skills (Word, Excel, PowerPoint).
Strong communication skills for internal and external coordination.
High attention to detail and accuracy in administrative work.
Interest in Japanese (food) culture
Frequently required to stand, walk, and lift up to 85 lbs.
#J-18808-Ljbffr
Position Technical Service Representative
Summary A Japanese equipment manufacturing company is seeking a bilingual (Japanese/English) Technical Service Representative. We welcome applicants with a background in electrical or mechanical engineering and experience in on-site equipment repair and maintenance.
Essential Duties
Work with Engineering and Production teams to solve technical issues.
Ability to understand technical documents, procedures, and flowcharts.
Perform repairs and preventative maintenance (calibration, system checks).
Provide technical support via phone and on-site visits.
Accurately complete service reports and QA documentation.
Understand customer needs and assist the sales team with technical questions.
Maintain tools, equipment, and parts inventory.
Follow company policies and Quality Management System requirements.
Communicate service updates to account managers.
Travel as needed (some overnight stays may be required).
Working Hours & Working Style Monday - Friday; 9:00 - 17:30
On-Site
Working Location Torrance, CA
Salary/Benefits $68K - 70K
Medical, Dental, Vision Insurance Plan
401K with company match
Paid vacation
Sick leave
Annual Performance-Based Bonus Based on performance
Bonus payments are not guaranteed.
Gas stipends etc.
Holidays Saturdays, Sundays, major US Holidays
Qualifications
Minimum 3 years of relevant experience in mechanical engineering within the machinery department.
Business-level English required; Japanese language skills are a strong plus.
Proficient in basic PC skills (Word, Excel, PowerPoint).
Strong communication skills for internal and external coordination.
High attention to detail and accuracy in administrative work.
Interest in Japanese (food) culture
Frequently required to stand, walk, and lift up to 85 lbs.
#J-18808-Ljbffr