Client Growth Strategist
WeCare tlc, Florida, NY, United States
Description
Are you a relationship builder with a knack for turning happy clients into loyal champions and referrers? WeCare tlc, a woman‑owned mission‑driven healthcare company is looking for a Client Growth Strategist (CGS) to drive strategic client growth, expand service adoption, and turn customer love into lasting partnerships. This is a unique opportunity to shape business development for an industry disruptor in employer‑sponsored advanced primary care.
What You’ll Do
Own the Customer Ladder – move clients from users / champions / referrers
Lead strategic Quarterly Business Reviews (QBRs) with impact‑driven insights
Identify white space opportunities and recommend service expansions
Launch and manage our "Gold Partner" client tier model
Train and empower clients to become active referrers
What Success Looks Like
30% increase in multi‑service adoption
25% reduction in time‑to‑upgrade
2+ client referrals per quarter
60% of clients become raving fans by year‑end
What You Bring
Bachelor’s degree in related field
3–5 years in client success, account strategy, or growth roles
Strong communication, presentation, and relationship‑building skills
Ability to uncover opportunities and lead high‑impact client conversations
Experience with referral programs or partner enablement is a plus
Why Join Us?
WeCare tlc is celebrating our 20th year as the longest‑standing company in our space.
You’ll be part of a mission‑driven, innovative team that challenges the status quo in healthcare.
Growth opportunity as we expand our Client Services function.
Competitive salary + benefits.
Rewarding work in a collaborative team environment.
Medical, dental, and vision insurance.
Life and disability insurance.
Accident, Legal, ID Theft, and Pet insurance.
401(k) Plan with company match.
Generous PTO.
Ready to turn great clients into our greatest advocates? Apply now and help shape the future of client growth.
WeCare tlc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Background checks and pre‑employment drug screening required.
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What You’ll Do
Own the Customer Ladder – move clients from users / champions / referrers
Lead strategic Quarterly Business Reviews (QBRs) with impact‑driven insights
Identify white space opportunities and recommend service expansions
Launch and manage our "Gold Partner" client tier model
Train and empower clients to become active referrers
What Success Looks Like
30% increase in multi‑service adoption
25% reduction in time‑to‑upgrade
2+ client referrals per quarter
60% of clients become raving fans by year‑end
What You Bring
Bachelor’s degree in related field
3–5 years in client success, account strategy, or growth roles
Strong communication, presentation, and relationship‑building skills
Ability to uncover opportunities and lead high‑impact client conversations
Experience with referral programs or partner enablement is a plus
Why Join Us?
WeCare tlc is celebrating our 20th year as the longest‑standing company in our space.
You’ll be part of a mission‑driven, innovative team that challenges the status quo in healthcare.
Growth opportunity as we expand our Client Services function.
Competitive salary + benefits.
Rewarding work in a collaborative team environment.
Medical, dental, and vision insurance.
Life and disability insurance.
Accident, Legal, ID Theft, and Pet insurance.
401(k) Plan with company match.
Generous PTO.
Ready to turn great clients into our greatest advocates? Apply now and help shape the future of client growth.
WeCare tlc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Background checks and pre‑employment drug screening required.
#J-18808-Ljbffr