Service Representative
Sunshine Rides, Englewood, CO, United States
Service Representative for Passenger Transportation
Denver Counties | Full Time Sunshine Rides is a specialized, technology-driven passenger transportation company serving Colorado for over 30 years. At Sunshine Rides, our passengers ride with respect and our agents enjoy a modern, comfortable work environment. We foster a supportive and respectful work culture that values the contributions of every team member. Being a Sunshine Rides Service Representative As a Service Representative with Sunshine Rides, you will engage with passengers and organizations via phone, text and email to coordinate safe, reliable and compassionate transportation to individuals who need assistance traveling for healthcare, work, pleasure and more. You will be responsible for accuracy, care and communication. You will play a critical role in providing essential services to our community. We are looking for individuals who share our commitment to respect, care and customer satisfaction. Responsibilities Promptly and kindly responding to passenger communications Checking and entering detailed information for reservations Providing status information and making changes Interacting with supervisors and dispatchers to ensure accuracy Providing superb customer service Proudly representing the company to the public Reporting compliments, issues, incidents or accidents Qualifications A love of customer service Strong computer skills Work Schedule Flexible scheduling (4 10hr, 5 8hr) Current shifts available (7 days a week starting 0500-0600, Thursday-Saturday starting 1300-1400) Team members may switch shifts Compensation $39,520 - $41,600 Pay includes base and bonuses for safety, service and professionalism Paid Sick and Vacation Time Off Paid Sick Time Off- accrued at 1 hour for every 30 hours worked up to 48 hours, can use up to 48 hours per calendar year. Paid Vacation Time Off- after 1 year of service, accrued at.01917 hours per hour worked up to 40 hours, can use all hours in a calendar year. Extra Compensation Earn cash for referring new drivers Opportunity for overtime Share of company profits 3% of your gross pay after one year Company contributes up to 4% matching to your 401k Retirement Savings Retirement savings plan (401k) after one year Quality of Life LifeCare Employee Assistance Program (counseling, legal and financial support, education) LifeMart Employee Discount Program (fitness, travel, tickets, apparel, dining, pet care and more) Health Benefits for Full Time Employees Worker Compensation Insurance for injuries while working from day 1 Healthcare clinic program where made available Health Insurance for employee and family, company pays 50% of employee's individual premium after 90 days Dental Insurance for employee and family, paid by employee after 90 days Vision Insurance for employee and family, paid by employee after 90 days
Denver Counties | Full Time Sunshine Rides is a specialized, technology-driven passenger transportation company serving Colorado for over 30 years. At Sunshine Rides, our passengers ride with respect and our agents enjoy a modern, comfortable work environment. We foster a supportive and respectful work culture that values the contributions of every team member. Being a Sunshine Rides Service Representative As a Service Representative with Sunshine Rides, you will engage with passengers and organizations via phone, text and email to coordinate safe, reliable and compassionate transportation to individuals who need assistance traveling for healthcare, work, pleasure and more. You will be responsible for accuracy, care and communication. You will play a critical role in providing essential services to our community. We are looking for individuals who share our commitment to respect, care and customer satisfaction. Responsibilities Promptly and kindly responding to passenger communications Checking and entering detailed information for reservations Providing status information and making changes Interacting with supervisors and dispatchers to ensure accuracy Providing superb customer service Proudly representing the company to the public Reporting compliments, issues, incidents or accidents Qualifications A love of customer service Strong computer skills Work Schedule Flexible scheduling (4 10hr, 5 8hr) Current shifts available (7 days a week starting 0500-0600, Thursday-Saturday starting 1300-1400) Team members may switch shifts Compensation $39,520 - $41,600 Pay includes base and bonuses for safety, service and professionalism Paid Sick and Vacation Time Off Paid Sick Time Off- accrued at 1 hour for every 30 hours worked up to 48 hours, can use up to 48 hours per calendar year. Paid Vacation Time Off- after 1 year of service, accrued at.01917 hours per hour worked up to 40 hours, can use all hours in a calendar year. Extra Compensation Earn cash for referring new drivers Opportunity for overtime Share of company profits 3% of your gross pay after one year Company contributes up to 4% matching to your 401k Retirement Savings Retirement savings plan (401k) after one year Quality of Life LifeCare Employee Assistance Program (counseling, legal and financial support, education) LifeMart Employee Discount Program (fitness, travel, tickets, apparel, dining, pet care and more) Health Benefits for Full Time Employees Worker Compensation Insurance for injuries while working from day 1 Healthcare clinic program where made available Health Insurance for employee and family, company pays 50% of employee's individual premium after 90 days Dental Insurance for employee and family, paid by employee after 90 days Vision Insurance for employee and family, paid by employee after 90 days