IT Application Services Bureau Director - Career Executive
State of Wisconsin, Madison, WI, United States
Introduction
The Department of Revenue (DOR); Division of Technology Services seeks to hire a passionate, creative, motivated and talented manager to lead our Application Services Bureau. This bureau is responsible for supporting our business partners by coordinating projects that incorporate tax processing and business processes into their respective line of business applications.
As the director of the Application Services Bureau, you will be responsible for managing the portfolio of DOR business applications that are crucial to our business partner's and the agency's success. You will need to consistently drive to improve business outcomes and service delivery at all levels within the organization. Your experience with agile development, project management oversight, application architecture and the software development lifecycle (SDLC) process will be critical in achieving this. You will also be responsible for fostering strong partnerships and collaborating with other states, state agencies, vendors and service providers.
We're looking for someone who will be comfortable working with the Chief Information Officer (CIO) to set a strategic vision for our application portfolio, who can inspire change and who understands how to strategically balance department-wide technology and automation needs with the key business priorities of the department.
Position Discussion Virtual Event Join our Position Discussion Virtual Event. We have a lot to cover so the events will start promptly, don’t be late! You will learn about the role, how you could make an impact, and what a typical workday is like. You will have an opportunity to interact with the team and ask questions related to the position. We look forward to meeting you!
Thursday, April 2, 4:00 p.m. central time – Click here to join. Audio Only: 1-608-571-2209; Phone Conference ID: 526 641 705#.
About Us The Wisconsin Department of Revenue's (DOR) mission is to strengthen Wisconsin through fair tax and lottery administration, while educating and serving the public, our customers, and communities. As the Division of Technology Services (DTS), we directly contribute to the agency's mission by providing strategic business value through the use of technology. DTS was featured in Government Technology magazine about the major impact the technology transformation made for the state of Wisconsin.
We strive to be the premier agency in providing innovative, accessible resources, with exceptional customer service built on a foundation of trust inclusivity and creativity. Our team values integrity, knowledge, innovation, empathy, inclusivity, and security.
See what team members have to say about working for DTS: https://www.youtube.com/watch?v=jEWSkj-85Ls.
The State Of Wisconsin Offers An Exemplary Benefits Package, This Includes Generous Paid Time Off So You Can Truly Have a Work/life Balance! Our Competitive Benefits Package Offers:
Substantial leave time including at least 3 1/2 weeks of vacation/personal time to start, nine paid holidays, and ample accruable sick time that rolls over each year.
Excellent and affordable insurance options for health, dental, vision, life and more.
An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan.
Well Wisconsin Program offering wellness tools and rewards to employees and spouses.
A free and confidential employee assistance program that offers employees and their household a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
To learn more about the total value of the benefits available to employees, please visit our Total Rewards Calculator.
Some employees may also be eligible for Public Service Loan Forgiveness.
Your Role As the Application Services Bureau Director, you will help achieve the agency goal of enabling DOR to operate efficiently and effectively.
This Position Will Manage And Direct Five Sections:
WINPAS (Wisconsin Income Processing and Audit System) Support & Development Section
WINPAS Project Management & QA (Quality Assurance) Section
WINPAS Development Section
Development Center Section
SLF (State and Local Finance) Applications Development Section
The State of Wisconsin is an Equal Opportunity and Aff. employer seeking a talented and diverse workforce.
Position Summary To see the full list of duties view the position description.
Salary Information The starting pay rate for this position is between $65.10 – 71.41 per hour ($135,408 – 148,533 annually), depending on experience and qualifications, plus excellent benefits. Use this Total Rewards Calculator to see an estimate of the total value of our competitive benefits package!
The classification of this position is a
Management Information Manager , which is in Pay Schedule
70 , Pay Range
01 . Pay will be set in accordance with the State of Wisconsin Compensation Plan in effect at the time of hire. Starting pay for current state employees may vary based on applicable provisions in the Compensation Plan.
Job Details Background Checks : Due to the nature of this position, final candidates will be subject to criminal background, fingerprint, and tax compliance checks.
I-9 Requirements : Applicants must be legally authorized to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without sponsorship) at the time of appointment. The Department of Revenue does not sponsor work or student visas and is not an eligible OPT employer for those with F1 visas. DOR participates in E-Verify and will provide the federal government with Form I-9 information for all new employees to confirm authorization to work in the U.S.
Probationary Period : A 2-year Career Executive trial period will be required.
Remote/Telework up to 60%.
Note: During the first year, you will have the opportunity to gradually increase to 60% (i.e., working remotely three (3) days per week, and will report to the 2135 Rimrock Road; Madison WI building, two (2) days per week) within 9 months (of your 2 year Career Executive trial period) based on performance and workload needs. Remote work is intended to be performed primarily in the State of Wisconsin and is subject to change based on business needs.
Qualifications Minimum qualified candidates will have each of the following:
Experience managing application development services and support within an organization.
Experience managing five or more IT staff while serving in a formal IT supervisory role.
Managing or leading process improvement projects.
Experience providing oversight or technical leadership to IT projects and strategic initiatives of significant scope (e.g., impacting multiple business areas within a mid to large size organization).
Experience building relationships and collaborating with business and technical unit leaders across an organization.
Well Qualified Candidates Will Have Experience In a Minimum Of One (1) Of The Following (in Addition To The Minimum Qualifications):
Experience developing and managing IT budgets.
Experience implementing IT strategy, operating procedures and/or governance.
Experience working with modern operating models such as DevOps, Agile, or Product Management.
Experience managing IT in a financial or tax related organization.
How To Apply To be considered for this position, you must complete the online application. Click 'Apply for Job' to start the application process. For instructions, refer to the following link: Applying to State Service.
You must attach a current resume and a letter of qualifications in a Microsoft Word or PDF compatible format. Each document should be limited to 4 pages. Pages beyond 4 may be disregarded by the rating panel.
Make certain these documents clearly illustrate your experience, including detailed examples, with each of the qualifications listed in the 'Qualifications' section of this announcement. These documents will be used to assess whether your qualifications meet the qualifications required for the job. For instructions on developing your application and what should be included in these materials, click here. Make certain your resume and letter are how you want them to be before you finalize the application as you are not able to update or change your application materials once you click 'Submit'.
Submitted materials will be evaluated by a job expert and the most qualified applicants will be invited to the next step of the selection process. If you are invited to interview, you will be contacted via email. Make certain your contact information is correct and check your email regularly.
Permanent classified state employees who are eligible for transfer, voluntary demotion, or reinstatement should complete the application process as described above by the stated deadline.
The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program.
Please see the Frequently Asked Questions for general wisc.jobs user information and technical assistance.
Questions can be directed to Linda Weber, Human Resources Specialist-Senior at Linda.Weber@wisconsin.gov or 608-261-7687.
The State of Wisconsin is an Equal Opportunity and Aff. employer seeking a talented and diverse workforce.
Deadline to Apply All application materials must be received by 11:59 PM central time on April 7, 2026.
#J-18808-Ljbffr
As the director of the Application Services Bureau, you will be responsible for managing the portfolio of DOR business applications that are crucial to our business partner's and the agency's success. You will need to consistently drive to improve business outcomes and service delivery at all levels within the organization. Your experience with agile development, project management oversight, application architecture and the software development lifecycle (SDLC) process will be critical in achieving this. You will also be responsible for fostering strong partnerships and collaborating with other states, state agencies, vendors and service providers.
We're looking for someone who will be comfortable working with the Chief Information Officer (CIO) to set a strategic vision for our application portfolio, who can inspire change and who understands how to strategically balance department-wide technology and automation needs with the key business priorities of the department.
Position Discussion Virtual Event Join our Position Discussion Virtual Event. We have a lot to cover so the events will start promptly, don’t be late! You will learn about the role, how you could make an impact, and what a typical workday is like. You will have an opportunity to interact with the team and ask questions related to the position. We look forward to meeting you!
Thursday, April 2, 4:00 p.m. central time – Click here to join. Audio Only: 1-608-571-2209; Phone Conference ID: 526 641 705#.
About Us The Wisconsin Department of Revenue's (DOR) mission is to strengthen Wisconsin through fair tax and lottery administration, while educating and serving the public, our customers, and communities. As the Division of Technology Services (DTS), we directly contribute to the agency's mission by providing strategic business value through the use of technology. DTS was featured in Government Technology magazine about the major impact the technology transformation made for the state of Wisconsin.
We strive to be the premier agency in providing innovative, accessible resources, with exceptional customer service built on a foundation of trust inclusivity and creativity. Our team values integrity, knowledge, innovation, empathy, inclusivity, and security.
See what team members have to say about working for DTS: https://www.youtube.com/watch?v=jEWSkj-85Ls.
The State Of Wisconsin Offers An Exemplary Benefits Package, This Includes Generous Paid Time Off So You Can Truly Have a Work/life Balance! Our Competitive Benefits Package Offers:
Substantial leave time including at least 3 1/2 weeks of vacation/personal time to start, nine paid holidays, and ample accruable sick time that rolls over each year.
Excellent and affordable insurance options for health, dental, vision, life and more.
An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan.
Well Wisconsin Program offering wellness tools and rewards to employees and spouses.
A free and confidential employee assistance program that offers employees and their household a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
To learn more about the total value of the benefits available to employees, please visit our Total Rewards Calculator.
Some employees may also be eligible for Public Service Loan Forgiveness.
Your Role As the Application Services Bureau Director, you will help achieve the agency goal of enabling DOR to operate efficiently and effectively.
This Position Will Manage And Direct Five Sections:
WINPAS (Wisconsin Income Processing and Audit System) Support & Development Section
WINPAS Project Management & QA (Quality Assurance) Section
WINPAS Development Section
Development Center Section
SLF (State and Local Finance) Applications Development Section
The State of Wisconsin is an Equal Opportunity and Aff. employer seeking a talented and diverse workforce.
Position Summary To see the full list of duties view the position description.
Salary Information The starting pay rate for this position is between $65.10 – 71.41 per hour ($135,408 – 148,533 annually), depending on experience and qualifications, plus excellent benefits. Use this Total Rewards Calculator to see an estimate of the total value of our competitive benefits package!
The classification of this position is a
Management Information Manager , which is in Pay Schedule
70 , Pay Range
01 . Pay will be set in accordance with the State of Wisconsin Compensation Plan in effect at the time of hire. Starting pay for current state employees may vary based on applicable provisions in the Compensation Plan.
Job Details Background Checks : Due to the nature of this position, final candidates will be subject to criminal background, fingerprint, and tax compliance checks.
I-9 Requirements : Applicants must be legally authorized to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without sponsorship) at the time of appointment. The Department of Revenue does not sponsor work or student visas and is not an eligible OPT employer for those with F1 visas. DOR participates in E-Verify and will provide the federal government with Form I-9 information for all new employees to confirm authorization to work in the U.S.
Probationary Period : A 2-year Career Executive trial period will be required.
Remote/Telework up to 60%.
Note: During the first year, you will have the opportunity to gradually increase to 60% (i.e., working remotely three (3) days per week, and will report to the 2135 Rimrock Road; Madison WI building, two (2) days per week) within 9 months (of your 2 year Career Executive trial period) based on performance and workload needs. Remote work is intended to be performed primarily in the State of Wisconsin and is subject to change based on business needs.
Qualifications Minimum qualified candidates will have each of the following:
Experience managing application development services and support within an organization.
Experience managing five or more IT staff while serving in a formal IT supervisory role.
Managing or leading process improvement projects.
Experience providing oversight or technical leadership to IT projects and strategic initiatives of significant scope (e.g., impacting multiple business areas within a mid to large size organization).
Experience building relationships and collaborating with business and technical unit leaders across an organization.
Well Qualified Candidates Will Have Experience In a Minimum Of One (1) Of The Following (in Addition To The Minimum Qualifications):
Experience developing and managing IT budgets.
Experience implementing IT strategy, operating procedures and/or governance.
Experience working with modern operating models such as DevOps, Agile, or Product Management.
Experience managing IT in a financial or tax related organization.
How To Apply To be considered for this position, you must complete the online application. Click 'Apply for Job' to start the application process. For instructions, refer to the following link: Applying to State Service.
You must attach a current resume and a letter of qualifications in a Microsoft Word or PDF compatible format. Each document should be limited to 4 pages. Pages beyond 4 may be disregarded by the rating panel.
Make certain these documents clearly illustrate your experience, including detailed examples, with each of the qualifications listed in the 'Qualifications' section of this announcement. These documents will be used to assess whether your qualifications meet the qualifications required for the job. For instructions on developing your application and what should be included in these materials, click here. Make certain your resume and letter are how you want them to be before you finalize the application as you are not able to update or change your application materials once you click 'Submit'.
Submitted materials will be evaluated by a job expert and the most qualified applicants will be invited to the next step of the selection process. If you are invited to interview, you will be contacted via email. Make certain your contact information is correct and check your email regularly.
Permanent classified state employees who are eligible for transfer, voluntary demotion, or reinstatement should complete the application process as described above by the stated deadline.
The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program.
Please see the Frequently Asked Questions for general wisc.jobs user information and technical assistance.
Questions can be directed to Linda Weber, Human Resources Specialist-Senior at Linda.Weber@wisconsin.gov or 608-261-7687.
The State of Wisconsin is an Equal Opportunity and Aff. employer seeking a talented and diverse workforce.
Deadline to Apply All application materials must be received by 11:59 PM central time on April 7, 2026.
#J-18808-Ljbffr