Leasing Consultant- Aquia 15
Franklin Group, Woodbridge, VA, United States
Job Title:
Leasing Consultant
Supervisor: Community Manager
FLSA Status: Non‑exempt (Hourly)
JOB SUMMARY: Shows and leases apartments to prospective residents and supports the community's marketing plan.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assists applicant in completing rental application, collects security deposit.
Insures that the “model” apartments and target apartments are ready for show; maintains work areas and office in clean and orderly manner; has awareness of the community’s “curb appeal.”
Demonstrates thorough knowledge of lease terms, specifications and all community policies.
Knowledgeable of required telephone and sales techniques.
Knowledge of Fair Housing Standards.
Utilizes leasing techniques and sales methods as outlined in the Leasing & Marketing Manual; fully informed of current rental rates, sizes, locations and all amenities of the community.
Maintains contact with all apartment locator services and local businesses to provide informational material; updates periodically.
Responsible for “shopping” competitive properties.
Develops full knowledge of application information required, screening processes and policies regarding rentals.
Develops and maintains an ongoing resident retention program under direction of Community Manager.
Maintains proper maintenance of all resident and community files.
Maintains market surveys on a monthly basis.
Efficiently and timely processes all required administrative forms, reports and related information.
Reports unusual or extraordinary circumstances regarding the community or residents.
Courteously and efficiently handles resident requests and complaints.
Maintains a professional appearance and behavior at all times.
Seeks educational opportunities and self‑improvement for personal growth and development.
SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or team members of the organization.
MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
TRAINING, CERTIFICATES, LICENSES AND DESIGNATIONS: Fair Housing must be completed within 1 day of hire. Preventing Sexual Harassment, Workplace Harassment and Drug‑Free Workplace courses must be completed within 7 days of hire.
REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS: The Certified Apartment Manager (CAM) or Resident Apartment Manager (RAM) designations are highly recommended for this position. Fair Housing Certification is required within 14 days of hire.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to use hands to finger, handle, or feel and talk or hear; frequently required to stand, walk, sit, and reach with hands and arms; occasionally required to climb or balance; stoop, kneel, crouch, or crawl; lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. While performing the duties of this job, the team member is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate.
CORPORATE INTEGRITY: All team members in all positions are expected to act professionally at all times, including but not limited to treating others with respect, valuating diversity, supporting team/community goals, following company policies and procedures, and fostering company core values.
Equal Employment Opportunity: The Franklin Johnston Group is an Equal Employment Opportunity Employer.
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Supervisor: Community Manager
FLSA Status: Non‑exempt (Hourly)
JOB SUMMARY: Shows and leases apartments to prospective residents and supports the community's marketing plan.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assists applicant in completing rental application, collects security deposit.
Insures that the “model” apartments and target apartments are ready for show; maintains work areas and office in clean and orderly manner; has awareness of the community’s “curb appeal.”
Demonstrates thorough knowledge of lease terms, specifications and all community policies.
Knowledgeable of required telephone and sales techniques.
Knowledge of Fair Housing Standards.
Utilizes leasing techniques and sales methods as outlined in the Leasing & Marketing Manual; fully informed of current rental rates, sizes, locations and all amenities of the community.
Maintains contact with all apartment locator services and local businesses to provide informational material; updates periodically.
Responsible for “shopping” competitive properties.
Develops full knowledge of application information required, screening processes and policies regarding rentals.
Develops and maintains an ongoing resident retention program under direction of Community Manager.
Maintains proper maintenance of all resident and community files.
Maintains market surveys on a monthly basis.
Efficiently and timely processes all required administrative forms, reports and related information.
Reports unusual or extraordinary circumstances regarding the community or residents.
Courteously and efficiently handles resident requests and complaints.
Maintains a professional appearance and behavior at all times.
Seeks educational opportunities and self‑improvement for personal growth and development.
SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or team members of the organization.
MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
TRAINING, CERTIFICATES, LICENSES AND DESIGNATIONS: Fair Housing must be completed within 1 day of hire. Preventing Sexual Harassment, Workplace Harassment and Drug‑Free Workplace courses must be completed within 7 days of hire.
REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS: The Certified Apartment Manager (CAM) or Resident Apartment Manager (RAM) designations are highly recommended for this position. Fair Housing Certification is required within 14 days of hire.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to use hands to finger, handle, or feel and talk or hear; frequently required to stand, walk, sit, and reach with hands and arms; occasionally required to climb or balance; stoop, kneel, crouch, or crawl; lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. While performing the duties of this job, the team member is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate.
CORPORATE INTEGRITY: All team members in all positions are expected to act professionally at all times, including but not limited to treating others with respect, valuating diversity, supporting team/community goals, following company policies and procedures, and fostering company core values.
Equal Employment Opportunity: The Franklin Johnston Group is an Equal Employment Opportunity Employer.
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